Lowe's Home Improvement in Jefferson City, MO, is a reliable destination for all home improvement needs. The store offers a wide range of gardening supplies, new appliances, paint colors, and patio furniture. Customers have praised the staff for being helpful, friendly, and professional. One customer highlighted Gene's dedication in searching for a specific item, while another was impressed by Wesley's knowledge and assistance in finding a garage door seal. The store's cleanliness and organization have also restored faith in the Lowe's brand, especially compared to other locations. A customer shared a positive experience purchasing a dishwasher, noting the prompt service and assistance with loading. However, there have been concerns regarding a staff member named Payton, who has been reported to be unhelpful and rude to customers. Despite this, the overall customer service, including a notable experience with an assistant manager who facilitated an exchange for a riding lawn mower, has garnered praise. Lowe's in Jefferson City continues to be a preferred choice for customers seeking quality products and service in a welcoming environment.
Over all good experience they have all I need but they cut their employees hours so very few people are there to check people out and it gets really congested by the lumber
December 2025
Awesome customer service, they are very helpful, and knowledgeable. always find what I need.
November 2025
Purchased something for store pickup. Got a text that my order was ready. Drove to the store and they could not find my order. Had to wait for an employee to get another one from the floor.
