Lowe's Home Improvement in Jefferson City, MO, is a reliable destination for all home improvement needs. The store offers a wide range of gardening supplies, new appliances, paint colors, and patio furniture. Customers have praised the staff for being helpful, friendly, and professional. One customer highlighted Gene's dedication in searching for a specific item, while another was impressed by Wesley's knowledge and assistance in finding a garage door seal. The store's cleanliness and organization have also restored faith in the Lowe's brand, especially compared to other locations. A customer shared a positive experience purchasing a dishwasher, noting the prompt service and assistance with loading. However, there have been concerns regarding a staff member named Payton, who has been reported to be unhelpful and rude to customers. Despite this, the overall customer service, including a notable experience with an assistant manager who facilitated an exchange for a riding lawn mower, has garnered praise. Lowe's in Jefferson City continues to be a preferred choice for customers seeking quality products and service in a welcoming environment.
found everything I needed. great selection of outdoor furniture.
January 2025
I like Lowe's alot and do a fair amount of business there regularly as a contractor. Also, the employees are friendly and helpful. Because I have done a lot of business there I am generally pretty knowledgeable about the layout of the store so it does not take me long to get in and out unless I'm picking up a large order
November 2024
Went in to try to find item for my husband. Gene looked everywhere the item could possibly be, but there were none in store. Gene was pleasant, helpful and patient.
