Lowe's Home Improvement in Jefferson City, MO, is a reliable destination for all home improvement needs. The store offers a wide range of gardening supplies, new appliances, paint colors, and patio furniture. Customers have praised the staff for being helpful, friendly, and professional. One customer highlighted Gene's dedication in searching for a specific item, while another was impressed by Wesley's knowledge and assistance in finding a garage door seal. The store's cleanliness and organization have also restored faith in the Lowe's brand, especially compared to other locations. A customer shared a positive experience purchasing a dishwasher, noting the prompt service and assistance with loading. However, there have been concerns regarding a staff member named Payton, who has been reported to be unhelpful and rude to customers. Despite this, the overall customer service, including a notable experience with an assistant manager who facilitated an exchange for a riding lawn mower, has garnered praise. Lowe's in Jefferson City continues to be a preferred choice for customers seeking quality products and service in a welcoming environment.
Don in the appliance section was sensational helping me select a refrigerator freezer, getting the warranty, setting up the delivery in an expeditious manner. Thank you Don for your excellent customer service!
July 2026
Very polite & professional staff. Willing to help & give recommendations!
July 2026
Kind, clean and courteous. Best of all the employee veterans
