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December 2022 by Lorie Rost
I loved working with Michele Higgins! From day one, she was so helpful! Soon after talking to her at Scruggs, she came to our house and answered all of my questions! She listened to my ideas and brought samples for flooring, backsplash and countertops for us to select from! She quickly coordinated the material orders and work with the contractor (who was also terrific). She made the process stress-free! I highly recommend working with Michele and Scruggs Lumber!!
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December 2022 by Amy Lowe
Michele has gone above and beyond in assisting us with making decisions for our new home. Even prior to deciding to purchase our flooring and Onyx showers at Scruggs, she patiently answered tons of questions and provided useful insight into the technical aspects of flooring options. She truly wants the best for her clients regardless of whether she makes the sale. She is professional as well as personable and extremely knowledgeable about product options. If you need design assistance, seek out Michele at Scruggs!
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December 2022 by Donna Downing
I have had the pleasure of working with Michelle on three different homes. She has wonderful ideas, and has especially helped me to select paint colors that have enhanced or brought new life to a room. I have also appreciated her excellent eye when selecting tile to match within an area on two different projects. She is easy and fun to work with!Donna Downing
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November 2022 by Casey Schulte
Korie Bock helped us with everything from floor plan layout to paint colors. She is very detailed oriented and made sure we we 100% satisfied every step of the way! Highly recommend her for anything from remodel to new construction!
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November 2022 by Ke Hughes
I have loved working with Michele on our remodel projects. From picking out paint, flooring, Onyx surrounds and gorgeous Koch cabinetry she helped pull everything together beautifully! She kept our schedule on track, did a lot of research with me to find the right flooring at the right price and was always available for questions when I needed her. I will definitely work with Michele and Scruggs again in the future!
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November 2022 by Deb Bergfeld
Michele Higgins is amazing. We were building a new home and I was overwhelmed with all the decisions I had to make. We went to Scruggs for flooring and paint and Michele's help was invaluable. She not only made me feel comfortable but she helped guide me to some choices that I would not have made without her expertise. I highly recommend!
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November 2022 by Katie Markway
Michele Higgins is amazing. She is extremely supportive, flexible, and considerate of customers needs and wants. She listens, and has the vision to bring it all together! We have used Michele and her team many times, and we highly recommend them to others too.Dennis Eggen was the contractor. He was exceptional. He does amazing work, and he is a great sport. We changed and added a few things during the course of this project. He was extremely accommodating. He has transformed our downstairs to something extremely comfortable, functional, and it looks fantastic .
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November 2022 by Hannah Wilson
I’ve been very happy with all my dealings with Scruggs, and especially enjoy working with Regina. She’s knowledgeable but not pushy and always makes time for me. They have a great selection of flooring and backsplash options and are a great resource for a designer!
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November 2022 by Elizabeth Byland
9 years ago we built our house and didn’t include a light kit for our crafts made fan. Original supplier no longer carries light kits so called Scruggs and they found the type of fan, ordered the light kit. Great experience. Told me the light kit would work as craftmade uses the same set up for all light kits on their fans. It came in within a week or so, picked it up and got it installed. Works great!
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November 2022 by Julie Francis
Michele was amazing to work with when I was remodeling my bathroom. She knew everything there was to know about making my bathroom ideas come to life from vanities, tiling and onyx showers. I was struggling with what wall color would bring it all together and she nailed it! She went over and above in every aspect. I would recommend her for any project.
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November 2022 by Kip Batye
Scruggs Lumber and Regina Green were fantastic to work with during our home build. Regina was wonderful at giving input and ideas. We will definitely be back!
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November 2022 by Joyce Bremer (Joyce Bremer Group Re/Max)
Michele was fantastic with entire process! She has great taste, she was friendly and fun and ensured the work was done right. I would absolutely use her again.
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October 2022 by Carla Meyer
I contacted Regina several times, we set a date and time she was available to come over for a free Estimate and measurements. I took off work and waited 30 minutes. I called Scruggs Flooring Dept. Lady on phone didn't have a clue I explained I had an appointment...she took my information and said she would check.Regina calls, 10 minutes leaves me a message,she was with a customer , but could come out sometime today, but was not going to be able the rest of the week!!!That is extremely poor customer service. I set an appointment, took off work, and no show, no call. Don't even bother.
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February 2022 by Siggi Ming
Scruggs Lumber is a joy to do business with. We are remodeling our master bath and ordered a walk-in shower from them. Michele knows everything there is to know about Onyx showers and was extremely helpful when we tried to decide what would be best for us. The shower arrived quicker than expected and then she arranged delivery to our house within one day. Fantastic customer service on top of being very professional and helpful. If I could give 10 stars, I would!
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October 2021 by Somee Channel
Excellent customer service. I had a couple pieces of lumber form an order that were warped and called to ask for replacement. They replaced and delivered within the hour! Very thankful for the speed - I'll be able to finish my deck posts now without any delay.
