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December 2023 by Larry Green
The dude that runs this store is awesome.
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November 2023 by Chaz Work
Good selection of packing boxes stuff for moving.I stop by for the green shrink wrap roll. Great for securing all sorts of items at home or for the move.
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November 2023 by Jerrica Livengood
Terrible customer service! It starts from the owner and down. Disgusting treatment with loyal customers. I have been using the storage for 11 months and unfortunately I have no choice at this point, but I would NOT recommend this place to my worst enemy.
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October 2023 by Rebecca J.
Made reservation, drove two hours to get it for the guy to say "reservation was 6:45 it's past that" because we were FIVE minutes late and wouldn't give us the truck. waste of a four hour round trip. Rude and disrespectful.
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October 2023 by My Acapella
Policy to not refund money when over fueling your vehicles. This policy needs to be updated or else your company continues to steal from your customers. It is SUPER easy to calculate how much is owed for the difference.. you do it when there is less gas!Add a Note
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August 2023 by Joseph Plaggenberg
The general manager was a great guy and very helpful, straight up. Really liked him.Be warned: The only reason I didn't give five stars is because the trailer I rented had to be returned to the Jefferson City location, and that caught me off guard when I went to pick it up. Because I had to have the trailer to meet obligations, I had no choice but to rent it for several more days to ensure I could get it back to Jeff City. In all my other dealings with U-Haul I was able to return the vehicle to any U-Haul location.
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January 2023 by James Ahhee
Really great people really great prices and really great service they had other paperwork ready for us everything went pretty good and I was impressed and that's why I am giving this review
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September 2022 by Jay W.
Wow! Every interaction is disappointing with this crew! Got our orders wrong three out of three times. Staff ignored us, played with their phone, and acted like we're an annoying interruption to their day. In general Uhaul is convenient, but not cheap. This place? Save yourself the aggravation of a 100% error rate, terrible customer service, and go somewhere else.
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July 2022 by Charles White
Wonderful customer service. Not only willing to adjust the preorder contract but even offered a discounted rate.
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May 2022 by Lorna Price
We were very pleased with our move and thankful things went so well.
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May 2022 by Amanda C
Quick service, great prices, friendly staff
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February 2022 by Deborah J Carey
Do not permit credentialed service animals on premises. Mr. Duane Chapman stayed he is the owner, although it appears from the sign on the window, in actuality he is the manager, and not the ownerUpon presentation of the service dog s credentials, he said ADA means nothing to him. I bought my boxes at Walmart and we were welcome there. Thank you. Deborah Carey, M.Ed. PS sadly, he is also on the Spectrum...quite clearly physically disabled. My heart goes out to him...I am a Special Educator.
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February 2022 by James Fagre
Have outside air hose w supply that helped make my entire day better.
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January 2022 by Susie Kerby
Staff is nice and Willing to help figure out problems .
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November 2021 by linda peters
This place pretty much covers all your needs. The gentleman who checked me in on my return was awesome. Would have given 5 stars but the dog hair on the passenger seat and the lady who checked me in wasn't the friendliest.
