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February 2024 by Vanessa Wyneo
Shopper and potential employee beware, especially if you are a person of color!!! Like many have commented, store management (the hourly employees are the victims) is the worst. "We dont use our walkies to talk about customers" Becka please. ? Former employees will say otherwise. Its the same old bitter management girls still stuck in their mean girls phase. Oh and dont bother reporting ANYTHING to corporate or HR. The GM's sister in law works in HR. GO FIGURE!? ??♀️ So if you like a being judged and followed the moment you walk in (talking about us melanin beauties, which in my opinion is RACIST ), girls giggling and saying how poor you are for not being able to afford prestige products and as a future employee if you want all your makeup hopes and aspirations to die, well then this is your place! Doesn't get anymore miserable and toxic than store 1024. ?
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February 2024 by Susie Kerby
Staff was pretty much oblivious to my presence in the store but store was immaculate and very well put together
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February 2024 by Amanda Hayes
Ke'Ina is an excellent stylist! Not only did she fix my color and hair damage, she gave me the most perfect haircut I've ever had. Thank you!!!
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February 2024 by Jc Eads
O ULTA my favorite beauty store! SEPHORAS got nothing on ULTA!
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January 2024 by Jackie Klumper
They are so great thank you ulta
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January 2024 by Cher W
Reili was really great, she got me in to cut my hair and answered all my questions about my hair and things to use to help keep it healthy
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December 2023 by Kayla Hrabe
Bruh they do the absolute most. They think youre stealing when youre literally just reviewing produts on ur phone. I confronted the store manger becka who was passive agreesive about it. She said "we dont use our headsets to communicate about customers" she never apologized she was extremely defensive and apathetic which i expect from somone of her background. In 10 mins 3 sepertate employees harrased me however when i entered the door no one said welcome to ulta but they daid it to the person b4 me. I will NOT be returning its super ghetto in this store
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December 2023 by Mayre Bray
Sephora is a much better place all together. It’s further away and would still rather wait! This corporation does not care about customer service when they’ve made a mistake. You point out mistakes so they can do better and they say too bad so sad, and when you point it out to the actual corporation, they just say “we appreciate you bringing this to our attention” and it doesn’t go anywhere. Sephora goes above and beyond with their customer service EVERY TIME!!
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November 2023 by Becky S
Knowledgeable and friendly staff. Great selection of products from skincare, hair care, cosmetics and fragrances.
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October 2023 by Yvonne Rydman
This is the 2nd time I’ve asked a question and was not happy with the response. It was abrupt and rude. How hard is it to be friendly?
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July 2023 by Bobbi Jo Nichols
Great Professional hair products. I will go again.
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May 2023 by Sara White
The only reason I will give them a 2 is because the staff are always awesome. The past FOUR TIMES I’ve been in this store over approximately two months, they haven’t had what I need in stock. Shelves throughout the store are empty. Sadly, another store in JC going down the toilet because of poor management.
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April 2023 by Heather Frakes
I had the best experience not only did Rose make me feel confident but help me find the perfect shade!
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March 2023 by sabastian connrey
The sales people were very helpful and knowledgeable in helping my sister find what she was looking for and needed, they were also very kind and courteous. It's a clean and organized store with a satisfying floor plan layout.
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February 2023 by Dusty Lynn
There's a male hairdresser there that's extremely nice and friendly. He helped me out when one other lady just simply didn't want to help me for whatever reason, but other than that they are really good about returning and usually excellent about helping people
