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March 2024 by Josh Downing
The Team at the UPS Store in Jefferson City is top notch, easy to work with and helps complete projects in a timely manner most often ahead of schedule.
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March 2024 by Maggie Kuhlmann
I I visit UPS stores across the country, and I must say, the team at the JC location stands out as exceptional! Caden, Alec, Michael, and Christopher consistently go above and beyond to assist me with my printing and shipping needs. Their professionalism and dedication are commendable. I highly recommend their services to anyone in need.Keep up the fantastic work, guys!
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February 2024 by Vicki Graham
Thank you, thank you 1 million times over I had a very expensive glass bulbed chandelier packed and sent and insured. I was very very worried; and it arrived perfectly. Thank you so much.
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February 2024 by m I
If I could give a negative number I would. There is no way to speak with a person at this location and AI was inadequate.
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December 2023 by Muhammad “Ray” Rahman
They do their job juuuuuuust fine ??
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December 2023 by Angie Vierstra
The staff at the UPS store are always so friendly and super efficient. They help me get my Amazon returns sent back with no hassle. Any other miscellaneous shipping that we need to take care of is a breeze. For a small fee they will pack everything up securely if you don’t have the supplies.
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December 2023 by Jarod Vierstra
I have been working with Michael and his team at UPS for a few months and have had such a wonderful experience. They have helped us create signs, banners and flyers for our business, and it came out absolutely perfect. Very highly recommended!
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December 2023 by Caleb McGennis
I used this store to print out some banners and brochures for my events. I had a great experience and can't wait to go back. The workers are friendly and professional. Everything has exceeded my expectations.
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November 2023 by Rebecca Jackson
Alec and Michael went above and beyond to find my Amazon return. Earlier in the day, I had mistakenly placed two items in one return box. If they hadn’t taken the time to look for my return, I would have been out a significant amount of money for the unscanned item. Thanks for going the extra mile!!
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August 2023 by Andrew Lueckenhoff
Shipped Evening package was dropped off. Arrived Next day at destination.
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August 2023 by Kristen Cole
I am extremely dissatisfied with the care that the company showed me and my package. I had ordered a package of live fish. I ordered them UPS next day air to ensure that they arrived alive. I was informed that the package was delayed and it wouldn't get to me until the next day. Upon looking at the packages location I saw that the package was located 15 minutes away from my home. I contacted the company and asked if I could pick the package up so that the fish did not die. They informed me that the package was at the warehouse and would not be sent out until the next day and denied that I could come get the package. I again reiterated that the package is live fish and I was willing to go get them to ensure the safety of the fish and they again refused to let me get them. I was told to just hope they were alive the next day when they arrived and if they weren't then to file a damaged package claim. Terrible customer service.
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August 2023 by CosmicRadiation
I was home all day for a shipment that needed to be signed for. I walked out of my door around 11:15. That's when I found the note on my door saying I missed my delivery at 11:01. They either hardly knocked or didn't knock at all because I was HOME ALL DAY! I took off work knowing I needed to be HOME ALL DAY. I called the UPS store to tell them I needed that package ASAP. They transferred me to the distribution center. They said they would tell the driver and he would drop it off at the distribution center's office and I could pick it up. HE NEVER DID AND LEFT. NOW, I have to take another day off from work, not paid, and I'm going to be out 600 bucks on my paycheck because UPS can't do what they are supposed to do. Thanks UPS.
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October 2022 by Candaice Lauderdale
Great customer service. Mgr. Slightly bossy to coworkers. Still got it done.
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September 2022 by Maggie K.
I visit a lot of UPS stores around the country and this location is by far the best! Christopher Jones and his team handle all of my shipping, printing, and Amazon returns without a single error.Honestly, I can't thank them enough!
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August 2022 by Accent Pets ChristineMott (PDL)
I don't know how and I dont know why but. These guys are always on it. They even know who I am. I walk in I walk out .ta da Nice and professional. They are good at wht they do and you can tell they seem to all get along too. Which gives the store a good ambience. A smoothly ran team and they do go out if there way to help you. They do all they can and make the best of it. Thnx.
