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December 2023 by Justin Wilburn
They have a great selection and their prices seem reasonable, but I have no idea how they ever make a sale while Mr. West is in the store. He will follow you around and tell you how great their store is compared to others, he will tell you not to touch anything without asking for help from him first, he will not give you any space to explore the shop or make your own decisions. It's obvious that he is full of himself, and I was immediately ready to leave the store after our interaction. I typically prefer going into a store to try before I buy, but this dude has pushed me into going elsewhere or simply purchasing online.
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December 2023 by hallie jeffries
Had a great experience at Will West! They let me in the door before the store had even opened and got my guitar restrung, tuned and polished all in a very timely manner! Looks and sounds great now! Will definitely be returning for future guitar needs!
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December 2023 by Gabe481
Will has a fantastic collection to buy from. I was honestly astounded by his supply of high end equipment. It's unfortunate that this collection must be owned by a pretentious person who acts like no one is capable in his shop. I stopped in over the weekend, and was greeted by the owner who started bragging about how good his shop was. He stated "if you want to play something get me so I can set you up correctly" and was watching me over my shoulder as I tuned. Then, I began playing and started asking me to play specific chords. He called me a "Youtube guitarist" and boasted about how he plays with "real" musicians. I am in a pretty successful band, and I was in disbelief a guy trying to sell guitars was insulting his customers. This gets two stars for the collection, 0 stars for the owner. What a terrible business owner.
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August 2023 by ron clark
Called ahead, product was ready when I got there. Quick and easy.
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August 2023 by Carl Bowman
What are your musical needs? Instruments? Accessories? Repair work? Will West is your one-stop! From experience I've purchased guitars, a uke, strings, picks, and had repair work done on a guitar. Will and his staff are always courteous, friendly, and willing to help. So happy to have such an awesome music store right on the Boulevard!
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July 2023 by ReNae D
Stopped in yesterday for the first time with my pre-teen interested in checking out electric guitars.I didn't expect much from the staff since it was 30 minutes before closing... but the owner greeted us when we walked in (looking lost) & I could not have been more impressed!He was friendly & helpful, dealt with my moody & difficult child like a pro, and answered all my questions & more.My experience at this music store was completely different than my experience at every other similar place in town. This is the only music store you need in JC...friendly, knowledgeable, & helpful staff along with a huge selection of instruments & accessories at a wide range of prices.Thank you!
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June 2023 by Artilem Tenthes
I just went in there to see what they thought of my Eastwood Airline 3 pu dlxe. I met with Jeff and Will and I had a good conversation with Will . I found it to be a very good experience. I would shop here regardless of others experiences. I based this rating at face value. Nice guitar store setup. Easy to browse and find what you want staff was great.
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February 2023 by thomas shollar
Quite the variety of equipment and lots of staff to answer your questions. Easy access in Jeff City just off hwy 54
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January 2023 by Lindell Lee
Just bought a Martin LXK2 Little Martin Acoustic Guitar Will help me decide between a few different ones .Awesome selection and great prices . Thanks Will ...
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December 2022 by Brian
Excellent staff for sure and really reasonable prices
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October 2022 by CJ Dunklee
Will West donated a gently used Ibanez acoustic to The Healing Box Project giving guitars and lessons to disabled veterans!Thanks Will !!
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July 2022 by Tim W
I bought an Ovation custom legend guitar from them through Reverb. I contacted the shop for additional information before making the purchase, and all the staffs I encountered were extremely friendly and courteous. Overall, a fantastic 10/10 shopping experience. Special thanks to Dillon, Justin, and William.
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November 2021 by Donald Zolecki
Great customer service. Helped seniors find the right Bongo for grandsons xmas.
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November 2021 by Edward Shockley
Thought I had a problem with my guitar. Turns out the problem was with me and the way I was playing. Thanks to Will for catching my errors and giving me some really helpful advice. Really knowledgeable and an all round cool dude. Thanks again!!
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August 2021 by Stinger Jg
Amazing customer service. Very knowledgeable and helpful staff. Fantastic selection. Will definitely be visiting again