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January 2024 by Curly Candace
I would give no stars if I could I bought a king size bed suit and mattresses with box springs. When they came to deliver my mattresses and box springs were missing then the bed suit I ordered was not the style I payed for and on top of things to make it worse is that the next day I noticed BEDBUGS were coming out of my mattresses!!!! I WOULD NEVER RECOMMEND RENTED OR BUYING AT THIS LOCATION!!!!! They out to be shut downnn !!!!
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January 2024 by jandelina Saimon
Ask if they could deliver my ps5 cause I didn’t have time to come and get it. The lady in the phone said “it’s just a ps5, what you don’t have a car.?” And then when I went to pick up my PlayStation she talked to me like I was an idiot. Don’t rent here.!!! Horrible costumer service and the lady in the glasses need to be let go.
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January 2024 by Sara Greenwood
Will never recommend this location to anyone. My grandma called to let them know that there is a hairline crack at the top of our washing machine and was asked "what the hell we did to the washer to make it crack". And was told that the washer is ours now and weve made 22 payments on it already so there was nothing that they would even consider doing about the washer being cracked, that it was super sketchy of my grandma to even call, even though we didnt even ask for any reimbursement or anything on it. We were just simply letting her know about the issue. The lady cashier in there named Heather is completely rude and needs to be written up or fired for being so disrespect to an older woman. I've looked at the reviews and this woman has had so many complaints about her. If we didn't only have 3 payments left on our rentals we would definitely be switching to Rent a Center or Buddy's here in Joplin.
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November 2023 by Angelica Fisher
If u know your budget n know what u can afford then this is the best place to shop easy payments nice employees n affordable n beautiful things lease to own I am so glad I have been able to a repeat customer w them
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September 2023 by Scott
I'm a disabled veteran and they couldn't even help me move my old fridge out to put new fridge in,that came already dented and scratched BTW whoever wrote that policy needs to be demoted. There already here and can't help move an old appliance.
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September 2023 by Larae AndWolf
Went for a interview. Clean place fairly freindly staff. HOWEVER I interviewed with non manager, because hiring manager "had to go do collections". Why schedule an interview then run out the door 20 min before? I drove 45 min 1 way to be told id have to interview again when manager "gets time". Told my resume was to good to be true!! Wouldnt rent or work here. Too many lies in a 10 min conversation.
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August 2023 by Scott Drake
I'm a disabled veteran and they couldn't even help me move my old fridge out to put new fridge in,that came already dented and scratched BTW whoever wrote that policy needs to be demoted. There already here and can't help move an old appliance.
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June 2023 by Kristy Bjornn
Disappointed with the in person interaction. I expressed I was not happy with the furniture and the manager disregarded this and wasn't very friendly or helpful.
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May 2023 by Karole Cole
Friendly staff. Very helpful.
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April 2023 by Thomas willis
I've been a Aaron's customer for over a year and I have no complaints. I haven't had any issues with the furniture that I purchased and the staff is awesome!
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March 2023 by Gloria Aleman
We got a fridge washer and dryer we payed off and they offered insurance for 10 dls a month just in case something happened well the washer broke and we called for service but acording to them the insurance was over 3 days before they were supposed to pick it up to fix it.. well they kept getting the payment out of my account.. never buying anything from them...
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March 2023 by Diana Mcanally
One of the ladies there was kinda rude. I think she was a manager. Rude.
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January 2023 by Ashley Lawless
Will no longer deal with Tammy as she called me a 3rd grader
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November 2022 by brandy verge
Couldn't have been happier with my experience at this stores location. Heather Miller was the best most pleasant person I have had any shopping experience with. She was swamped with people an was the only one on the floor but she was truly amazing at making sure everyone's needs were met without being unpleasant or making you feel rushed. Please give this woman a raise she is most deserving of one. Thank you Heather for a great experience.
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October 2022 by Azuriah Phoenix
Hello. I am Jeremy Smith. Can't wait to pay off my Xbox and then get more stuff. John is the best