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January 2024 by Alyson Loddeke
We were passing through Joplin and our coolant hose leaked. They repaired it same day! Great friendly service!
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November 2023 by L. Harvison
Friendly fast service
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September 2023 by Matt Brown
On Tuesday August 15, 2023 I left St Louis, Missouri en route to visit my cousin who was in hospice care in San Antonio, Texas. I prefer to drive at night so I left at 5pm. About 10pm I was about halfway between Springfield and Joplin when my car died on interstate 44 and I coasted to a stop on the shoulder. I started the car and continued only to get about five miles down the road and it died again. I repeated the same process many times until I made it to Joplin. I got a hotel and spent the night.I contacted two shops the next morning, but they were booked up and would not accommodate a traveler in the old school thought to take care of a traveler first. I called C.R. Autoworks and they agreed to help me. Brenden and Roger took great care of me. The problem with my car was electronic and elusive, but they worked tirelessly to fix it over the next two days. After many hours of diagnostic work they were able to repair my car Friday morning and I was able to travel onto my destination.These guys are the best! If you’re looking for empathetic, sincere, dedicated, genuine, fair, and HONEST mechanics in the Joplin area look no further than C.R. Autoworks.
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August 2023 by Jeff Uselman
Brandon and Roger were first class with customer service and satisfaction. Needed a part fast as we were just passing through and Roger’s wife drove to a dealership in KC to get it so we didn’t have to spend another night in a motel. Can’t thank them enough for their fast and friendly service!
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July 2023 by Liz Haler
Did an amazing job and had the best price. Got it all done in under a day. Will for sure be my new car place.
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July 2023 by Jordan Griffanti
Nothing but positive things to say, fixed my ac issues fast and worked around his schedule. Reasonable prices and great customer service. Highly recommend this auto shop
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June 2023 by Dennis Burleson
Great people to work with, they have helped me many times and always been fair and honest.Services: Steering & suspension repair
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April 2023 by Tara Davis
Roger was super amazing along with his crew. They finish the job in less time than what was expected I will definitely be going back
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March 2023 by Seth Wallace
They did a fantastic job and will for sure be my go to repair shopService: Electrical
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November 2022 by Stephanie Menadue
Amazing customer service. I was able to get my Cadillac in the same day to be looked at, which was a big relief. The whole team of employees listened to my concerns and responded with care and honesty. I would highly recommend this business and I will be returning.Service: Vehicle Inspection
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November 2022 by Lauren-Ringo
My wife's heat had gone out in her Ford Escape a while ago and we had finally gotten around to fixing it. We were recommended by a friend to take the vehicle here. I advised them of what I thought the issue was, but ultimately knew that they'd know what the issue was once they started looking. One of the employees was fast with diagnosing the issue and made me an itemized list of repairs and cost, which was helpful. I spoke to my wife about it and called them to confirm an appointment. The person whom Id gotten ahold of when scheduling wasn't aware of my issue, so I filled him in and assumed that when he scheduled me, he'd pass the information along. I dropped the vehicle off the night before and received a phone call in the morning asking what service I needed. At this point I began getting worried especially because I'd had to communicate the diagnosis that they'd given me like 3 times, but they worked on the vehicle for the amount of time they'd specified and I went to pick it up later in the day. My wife drove the vehicle home and we tested it all day and still no heat! I called the shop back the next day and asked if they'd even checked to see if what they did worked and they said they weren't sure what was even wrong with my car! The mechanic that answered assumed that the vehicle was overheating and thought that was why they had replaced what they replaced. They even told me on the phone that they realized the heat wasn't working and that the coolant that was already in the vehicle was discolored. They asked us to take our vehicle back to them so they could flush out the coolant and the mechanic found a leak in the coolant reservoi, which is what I suggested was the issue in the first place! They flushed out the old coolant and advised that they'd do it again if the heat stopped working, but I am very disappointed with the lack of communication within the company and the lack of quality control. Don't waste your time here.Service: Air conditioning
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November 2022 by Natasha Sinclair
Absolutely the best and most fair priced mechanic around. They charged me half of what every other shop i called was gonna charge. Cant see bringing my vehicles anywhere else.
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November 2022 by Tammy Gilbert
EXCELLENT CUSTOMER SERVICE!!!This business was randomly chosen by my roadside assistance service. They showed up in a very timely manner to assist with a dead battery. Above and beyond customer service! Very friendly!Service: Auto battery maintenance
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November 2022 by Mel Lee
This mobile mechanic was so wonderful and he diagnosed the correct problem right away and was there the next day with the parts and had it fixed in last time then what they quoted They were very professional and friendly and really new their stuff. Had my car running after it had been sitting in the garage for a few years and I tried everything to get it started and was really in a bit of a bind I would always use this company.
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October 2022 by Angela Loyd
Roadside assistance, charging dead battery & offering advice about alternator. They were super fast, very friendly & polite, efficient, and knowledgeable. Highly recommend.
