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March 2024 by Ruby ODell
Loved having a kitchen during my stay.
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March 2024 by Robert Whitley
The internet is the worst I've ever seen. I know this sounds like such a small thing bit we're talking 500 kbs. I have never seen it so slow ever.
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March 2024 by Michael Hawkins
Great lodging experience, traveling on business. Two night stay with zero complaints.
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March 2024 by Chester Schroader
Great place to
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February 2024 by Nhatacsha Medina
Excellent everything, very good staff,
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December 2023 by David Parlier
This was my first trip to Joplin, MO for work. Although I wasn't very impressed with the area or location of this hotel, the staff made my trip beyond exceptional. From the moment I arrived I met Kim at the front desk. She gave me a great welcome and even went out of her way to try to assist me with a laptop charger since I forgot mine back in NC. Ethan, the manager, took time from his day (everyday through the week) to greet me personally and even tried to offer setting my company up with great rates for continued business. Even made a new friend with Celeste who seems to have a genuine personality and also took time from her day to have some conversations with me. I met a variety of other people I enjoyed speaking with but didn't have the chance to find out their names but the hotel was very clean, great customer service and will be back when I am in the area. Again the only negative thing I can say is the location but I can't say I saw many great locations in this area. Regardless this is a great group of people and looking forward to seeing them again.
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September 2023 by Nick Waller
I usually wait til I leave a place before writing a review but this has to be told. I arrived on a Friday morning and checked in. The lady behind the counter was really nice. However upon entering the building, I noticed a very strong smell of cigarette smoke from inside the building. I didn’t think much of it at first however after checking in and coming to the 3rd floor where my room was, the smell got progressively worse. The elevator, the hallways, my room, bedding, and bathroom smelled like an ashtray. I reported it downstairs later that morning. The lady was gone but a young man (nice as well) told me he could switch my room if I wanted. However I told him I would let him know as the smell was all over the place and it wasn’t going to help. I requested my bedding be changed as I didn’t trust anything on it. I came back a few hours later the bedding didn’t smell any more but everywhere else did and strongly. I also noticed what looked like black mold near the bottom of the bathroom cabinets and the beds were pretty rough to sleep in. Safe to say I do not recommend this hotel as a staying point and would say seek out elsewhere. Overall the staff is very nice and helpful however the smell alone is not worth staying multiple nights. I went on ahead and cancelled my reservation for later that weekend and chose somewhere else. This is not the quality I expect from IHG and am reminded of why I do not stay at this paticular named hotel.Safety: I have to say that safety is a good thing here as they have magnetic locks on the door past a certain time and you can’t get in without a key card. I do feel safe in the building.
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August 2023 by Daniel Murphy
Great stay! Most comfortable bed in a hotel ever! Clean and extremely roomy. Staff was Uber friendly also!!
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April 2023 by Moe Baltimore
I had a wonderful experience at this hotel, thanks to Kim. I had plenty of questions AND requests. She was so friendly and accommodating! All with a smile. The property was clean and quiet. Kim made my stay even more pleasant than what it would have already been. Thank you!
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December 2022 by Curtis Higby
The night manager at this hotel was quite rude and her comments were very appalling. She treated us very bad during our entire stay.
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October 2022 by Rosse Varella
super friendly staff at the reception at night .. I loved the complete rooms comfortable and
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September 2022 by Jerry Blaze
Excellent serviceHad issue with the room shower head related at very late at night and was resolved very quickly.It's in nice location, will be even better once waffle house opens up .Welcoming place5 starsOnly negative really is kind of hiddenIt's surrounded by 3 other hotelsSo if your pulling in take the turn into the gas station that leads up the road to hotel plaza.
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June 2022 by Josh Busch
Nice rooms. There is one Tesla destination charger that charges at 3kW. Not fast, but it'll get you to the supercharger at the next exit. ? No free breakfast, but there is a kitchenette.
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June 2022 by Selvin Quintana
AC unit very loud. No breakfast. No extra toilet paper or kleenex in room. Elevator nasty lots of hairs on the floor. No USB
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March 2022 by Carly Kemplin
The room was clean and tidy. It is in a good area right off of the highway. The woman who was working at the front desk, Kim is an absolute delight. She was so sweet to us and had a smile on her face every time I saw her. She really was nothing short of amazing and extremely helpful. We will definitely stay here again!
