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February 2024 by Johnnie Bailey
Seems like every time I go there. They figure out some extra ways to charge me more money.And is not.That good at Customer service
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January 2024 by Jessica Mbaye
Sylvea & Sabrina were fabulous today and we walked away happy!!! It was much easier than we thought it would be!!! Go see them!!! ?
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January 2024 by Joy Martin
They need to get a new manager on 15th and Rangeline in Joplin, she is very RUDE to the customer and the employee!
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October 2023 by Lora Packard
Its always something, i can't ever just go pay my bill it has to be something stupid. $5 fee for paying in person , won't let me make partial payments when i only pay 2-3 lines and worst of all their attitude and unwillingness to bother trying to help are the only thing you'll find here. Don't get cricket and don't go here.
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August 2023 by maria salas
Great staff always… just went to add a line today and one of the girls took a picture of my bf because he had a cricket shirt on ??? don’t worry lady’s he don’t work for crown lol but y’all honestly great…
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June 2023 by Sara S.
Went with a friend who needed help with her computer. They were nice and fixed her issue quickly.
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May 2023 by Cherrie Love
Ray is one hell of a worker! Did his thing and made sure we was good! Best worker at Cricket I’ve met so far
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April 2023 by Janell Woolard
Hey people out there--Ray told me about the glass screen saver and yes it's a little more money but absolutely well worth it. His customer service is outstanding and the fastest I've ever seen-bar none. He is more than an asset to Cricket wireless. Great customer service- - And that's where it's at....
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April 2023 by Julia Dryden-Lancaster
I went in because my case was falling apart. Ray quickly helped me find a new case and even put my new screen protector on for me (I bought it weeks ago but never put it on). The whole time, he was very friendly chatting with my kiddo. Awesome experience!
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March 2023 by Evony Iyes
I had a great experience at this store! Ray was very friendly and accommodating. I do t live in Joplin but will return to that store anytime! Thank you
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March 2023 by klocs420
Associates want to socialize about inappropriate topics in the back rather than help 3 customers port their numbers and sign up for service.
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February 2023 by Kyler Benz
So to start out, I just want to say this store right here was the best one I worked in. And it’s almost been a year since I worked here. The reason why I left Was the manager. Let’s call her S, she lied to upper management about some of the things going on in the store. She stole Demos “headphones, chargers, etc” from the store (blamed it on the reps). Not to mention she stole sales when we “weren’t doing it correctly”. She blamed reps for her mishaps, and I got wrote of for one of them. For example her drawer was $20 short, when I closed alone. I proceeded with to call her and let her know. She came up and put $20 in the drawer, and said I owed her $20.She would also tell her reps they couldn’t hangout outside work Because it’s “company policy”. She constantly talked bad about the other managers/other coworkers (including her employees) and her own area manager in front of customers. I got singled out for months by this manager. And when I tried to speak up and stand up for myself. She told our area manager that I was looking for a fight and she can never talk to me about my “write ups” because I’m constantly arguing with her. And then when I left for my mental health, and went into a mental hospital she put me down as NON- REHIRE ABLE. I would have stayed, but she made my mental health worse.The best thing this company did for this store was remove her. Even if she removed herself cause the manager this store has right now is beyond AMAZING.
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February 2023 by Tracy McGill
Great customer service! I have 12 lines with them and have had service with them for several years. I would have all my service with Cricket if they had unlimited home internet service.
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February 2023 by Maddy Minnis
Ray is a great employee.he has helped us a lot with our phones and very patient.he is very sweet and a great guy.
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February 2023 by Dorothy Yaws
Well I can say that I don't miss working for this company or the staff. You don't always have to one up someone or treat them rudely when they come into the store. I'm a customer now not an employee or any of that. I don't need things thrown in my face or to be treated like an outcast. So from now on I will only pay bill online and not shop in stores. I know you guys can do better but this experience tonight was petty.
