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March 2024 by Gunroe 318
They told my wife to comeback before closing to pick up her medication and that they were expediting it. So when she comes back she waits in line for 10 minutes just for them to shut the lights off in her face and when she came inside they told her it would be tomorrow. If they treat pregnant women this way they all need to be fired and you need a better staff.
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August 2023 by Kevin Frazier
Great location and the staff has been prompt and friendly!! Thanx guys I appreciate you!
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August 2023 by Elizabeth L.
Pharmacist and techs were extremely helpful. Store was organized and clean. Pharmacy hours are clearly posted , including a 30 minute closure for their lunch break ( don't we all need one??). Glad to see the second pharmacist return after his medical leave.
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July 2023 by Hide And Seek E.
The prices displayed on the shelves are incorrect! After scanning my items I noticed they scanned for a lot more than was on their shelves! Never coming here again!
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July 2023 by Tina H.
The CVS on 32nd street doesn't keep regular hours that are posted. We've signed up for vaccinations and tests only for them to be closed. This has happened 3 times to us. We never got notified that the scheduled appointment was not available. When we tried to call, they refer us to online scheduling. Have loved CVS in other towns but this one is unorganized, unreliable and poorly staffed. We'll go elsewhere.
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March 2023 by Deborah Fogel
We have used CVS on 32 and Main in Joplin MO. For years. They are always very friendly and very happy to help any way they can. Yesterday Dana was our gal and she is always so sweet. The biggest smile and so kind and helpful. I do think they need more help. Always so busy. But take the time you need.
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March 2023 by Google user
We have used CVS on 32 and Main in Joplin MO. For years. They are always very friendly and very happy to help any way they can. Yesterday Dana was our gal and she is always so sweet. The biggest smile and so kind and helpful. I do think they need more help. Always so busy. But take the time you need.
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October 2022 by Denise F.
We went to this CVS for vaccinations and from the time we arrived they seemed irritated that they had to deal with our insurance. While waiting for them to call insurance, I was told I was glaring at them. It was really unpleasant. We left and will not be back!
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October 2022 by Steve Urie-Ross
Very unprofessional pharmacist and staff!!! First, in the morning, I was told they had my medication but would cost $700 and ready at 5P. I knew with my background it is 100% covered under Medicare B. When I challenged it, they blamed my doctor! Total of 11 calls and went at 5P to be told your doctor never sent the right coding. Add this, 1. Pharmacy staff are eating and drinking in front of customer where the prepare prescriptions and serve customers; 2. The pharmacist informed me rudely that she had told off my doctor’s office for being rude; 3. When I ask if the drug was in stock, I was told that they couldn’t tell me until they had a legitimate order (ODD since when they were going to charge me, it would be ready at 5); 4. When I arrived the tech had told they couldn’t read the code and was waiting on a new order with a legible code on it; and 5. As I reached the door, I was paged back to the pharmacy to be handed a copy of the order showing it didn’t have a code on it at all! Enough, they have backed this tiger into a corner! Maybe they haven’t heard of the Missouri Department of Professional Regulation but as a retired RN, I have!!!
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March 2022 by Diana F.
I made an appoint fora COVID booster at CVS gor my husband and me. We're given appointments at the CVS in Joplin at the store at 32nd street. I recieved confirmation email and a reminder email 15 minutes before my scheduled appointment. When I went to the pharmacy, the pharmacist - Tara - informed me that they could not give me the booster because she was not going to open a vial and waste vaccines for one person. They were only going to do vaccines one day a week. When I asked why was I scheduled and reminded to show up today. She told me that they had nothing to do with the CVS online scheduling. However, their policy does not allow walk-ins, you have to go through their online scheduling program. When I questioned how that happens she was rudely dismissive. I drove down the street to Walgreens where they welcomed my business and gave my husand and me our boosters. CVS customer service has been horrible the past 6 months. I will never shop there again!! Walgreens has my business!
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September 2021 by Rocky N.
Went to the pharmacy in the late afternoon. I was in a lot of pain due to an abscessed tooth. The clerk told me they would not fill the prescription because they were closing in a half hour. I went back the next morning. It was at least fifteen minutes AFTER opening time that anyone showed up. It was another 10 minutes before I got my prescription. Now they have a sign up that they will be closed one and one half hours for lunch. WORST PHARMACY I HAVE EVER USED.
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March 2021 by Janet H.
Probably the worst pharmacy I've ever been to in my life. Every time, without fail, even if my prescription has been sent electronically, they tell me it'll be 30 minutes. And every time, without fail, when I come back (sometimes hours later) they're not ready.
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February 2021 by Ty R.
Perhaps she woke up on the wrong side of the bed but that's really no excuse to be rude to your customers. Should I say potential customers. I went to CVS all the time & experienced good service before I moved to JOMO. You can keep your mile long receipts & poor attitude. I'm going to Walgreens!
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January 2019 by Susan R.
I had to change to this pharmacy several years ago because of my insurance. I have been unhappy almost every time I have had to refills my prescriptions.
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June 2018 by Heather D.
I'm forced to go here because of my insurance. Their rewards are useless, they don't even tell you that the money coupons you receive are your rewards until after $12 have expired and you ask how you can redeem your reward! I want to redeem them all at once! Not $2 here and $3 there!