-
February 2024 by pat duncan
A little bit slow but they got my oil changed and new wipers on in about 2hours
-
February 2024 by Dustin Storm
Jake and his team were a great help. It was a painless experience.
-
February 2024 by George Cantore
Good fast service
-
January 2024 by Pamela Johnston
Very friendly and affordable
-
January 2024 by Robert Huff
Iv let Firestone fix mine and my daughters vehicles to the tune of about 12000# worth of tire s,batteries front ends, catolitic convertors big ticket repairs from spring Texas to Colorado to Joplin,mo. The work was fair and honest..how ever after five attempts to simply gety truck oil change, they can't make it happen without a appoint . One or two days out and they need help..no maintenance crew?? If you can't do better and service my truck with simple things you'll not getting any of my big things..you need experience help up front big time.. so..your fired ..no service, no business ..your fired..what a shame thanks for your past greatness..gonna miss the goodechanicIc
-
January 2024 by Mark RYAN
They are extremely honest, efficient, and quick. They are a great team! Joplin MO. Location
-
December 2023 by Verdie Long
Took good care of my car that my grandson use in joplin while he in school
-
December 2023 by Desiree Dawn
Great prices fast service amazing customer service.
-
December 2023 by Jeremy Stafford
Good job, but was told it wouldn’t take over an hour to change the tires. I was there for over 3 hours.
-
December 2023 by Roy Harrison
Nice people just slow
-
November 2023 by montz John027
Should go ahead and close their doors..??
-
October 2023 by dee woo
Trying to charge 124 in diagnostic fees on a dead battery. It literally takes 30 seconds to diagnose a dead battery. Poor business practice.
-
October 2023 by Amber Hodgden
Great people. They stay busy all the time! Definitely one of the best mechanic shops in Parsons!
-
September 2023 by Larry W.
Had a 2:00pm appointment for alignment. I arrived 30 minutes early just in case they could get to it. 2 hours later I had to spur them to put on rack. Very slow service.
-
September 2023 by Angela Harness
If you value the life of your vehicle do NOT take it here! The mechanics and management are crooked and shady! I have three vehicles that they have serviced. I have been doing business with Firestone for over 25 years and this store is the worst.My main driver a Toyota, they have maintenanced over the last several years and within 400 miles of an oil change there was no oil. I kept taking it back and they said my car is burning oil. But when I added a name brand synthetic high mileage I had no issues and just checked it often.‘I now suspect they were using an off brand oil instead of the name brand synthetic high mileage I was paying for.’I started taking it to a Springfield Firestone and all of a sudden it is no longer ‘burning oil’ as they stated.The other vehicle that is driven over 200 miles per day lots of vibration on brand new tires. The tires were not balanced correctly when purchased. We take ALL of our vehicles in regularly for oil change, alignment and tire rotation and bumper to bumper inspections.The tires cupped and they tried to say it was the shocks and CV joints. $1200 drive guard tires THEY screwed up!The last service on this unit we suspect they did not change the oil as the sticker was not changed nor the oil change light turned off. Had to take it somewhere else and get the oil changed to make sure.Just put new tires on it and the vibration is gone, imagine that.This store changes management often and can’t keep staff. I have tried for two years to file a complaint with corporate and the manager keeps blocking my attempts, and corporate has refused to return my call and told me he was going to ‘handle me’.It’s worth the drive to Springfield on Weaver ask for Mike, he is honest and will take good care of you. They have serviced all three vehicles from bumper to bumper with outstanding customer service! The store is always clean and has a comfortable waiting area! There is lots to do and good places to eat, enjoy getting out of Joplin and take good care of your vehicles!
