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October 2025 by Baylee Starmer
This place is a JOKE. Worst customer service I’ve ever experienced. Will never buy a car from here again. Don’t bother calling them, they won’t answer or call you back.
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October 2025 by kerri j
Had a great experience today at the 32nd and Rangeline location. Thanks to our salesman Sean O'dell for finding us the perfect vehicle and making it a nonstressful and I might even say 'fun' day at the car lot. Will definitely recommend him to anyone looking for a new vehicle. Thanks so much!
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October 2025 by Dena O'Connor
My husband and I bought a Grand Cherokee L recently. We had driven one early in our car search and loved it. Nathan, our salesman was super. He answered all of our questions and never pressured us in a decision. We were looking for a certain color and features. Nathan kept in touch with us and when they got the vehicle in that he thought would fit our wants, he let us know it was in the lot. We went to look at it and bought it. Thank you Nathan for keeping in touch with us to find us our new vehicle. We love it!!
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September 2025 by Madison Smith
We had the absolute best buying experience with Jake!! We got a fantastic vehicle that we love quickly. Jake is so personable and made the whole experience incredible.
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September 2025 by Sharon Subhaw
On a rainy cold day, I walked into Fletcher and was greeted with excellent service. I was clear about what I wanted and Mr. Vin Dubois delivered. He listened carefully to my request and showed kindness. He allowed me space to make a decision on the vehicle that best suited my needs. Mr. Vin Dubois, demonstrated what true professionalism should be by delivering exceptional customer service, patience & respect. I am sincerely grateful for the experience and the way he made my vehicle purchase memorable. Thank you, and blessings to you and your family. I highly recommend Mr. Vin Dubois.
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September 2025 by Lindsay Shaffer
Shout out to Clay, Tyler and the full team at this dealership. They are uplifting, encouraging and trustworthy. The team work that happens here is a true testimony of Kingdom work that only comes from the glory of King Jesus. They always greet you smiling and ready to help anyway they can. I wouldn’t buy any where else. The light shines in the darkness and the darkness can NEVER extinguish it.-John 1:5
It shows here.
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September 2025 by Asaiah W
If i could give zero stars i would , I went to fletcher dodge and jeep on 3111 E 32nd st in joplin missouri I was wrongfully treated bad I brought my key fob in to get it programmed and they told me it would be an hour it was over and hour and I finally asked mike the so called manager what was taking so long and he finally told me they could not program the key and still wanted to charge me $95 and I explain that they did not perform the services provided and still wanted to charge me and I told mike that's not right and he started shaking really hard and was getting really mad like he wanted to punch me and told me I'm not allowed back on the property and I did nothing wrong
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July 2025 by Derek Dyer
Jake Morris and team thank you for getting me into my new truck. Great service and flexibility to meet needs.
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July 2025 by Charlie Polen
Here is my experience. Bought a new vehicle from Fletcher Superstore and received numerous phone calls, texts, and letters in the mail. I had asked several times to be removed from the system. I was told every time I was removed from the system and will never be bothered again, and it never was done. This last time before contacting BBB, I received a phone call from Fletcher, and the guy was very rude and disrespectful. I even pulled up my personal information and proceeded to be disrespectful with that information. Also, the individual told me his position within Fletcher. However, according to Fletcher's website, he was not in the position their website said he was in. I will never step foot in their business again. I now have my wife drive an hour to get her jeep serviced and come to find out Fletcher wasn't even doing the recommended service for what Jeep calls for. Fletcher's sales team and service team are liars and extremely unprofessional and disrespectful. Please, if you're considering doing any business with Fletcher Superstore, take what you read on this review and remember it.
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July 2025 by Tim Graham (Your Car Guy)
Amazing place to buy from I enjoy working her and helping customers find their next vehicle and we get them amazing deals all day everyday
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June 2025 by Austin Powell
My man Joesph got me into a brand new 2022 dodge charger! I walked in mind already set I was leaving with it no if ands or buts. Sat there a half hour he told me he’d give me a call by the morning. Next morning came around he called me said it was mine and to come sign paperwork! Hands down best experience I’ve had! If you need a new car go through Joesph man knows what he’s doing and will get it done!
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June 2025 by Maxwell Davies
Joe Gagnon. The guy is just an absolute stud muffin when it comes to selling cars. BY FAR the best experience I’ve EVER had buying a car, it was great, zero hitches, went smoothly, got me in and out like always (pause). Much love.
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June 2025 by Eric Spencer
Joseph is hands-down the best car salesman we’ve ever worked with! He went above and beyond to get us the exact Jeep Wagoneer we wanted, down to every detail we asked for. His dedication, knowledge, and genuine care made the entire process seamless and stress-free. What truly sets Joseph apart is his ongoing support—any time we need help or have a question, he’s right there with a quick response and a solution. He’s earned our trust completely, and he’s the only car salesman we’ll ever work with. Highly recommend Joseph to anyone looking for a top-notch car-buying experience!
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June 2025 by Kandice Henson's
Joe G. Did a great job helping me find the right car at the right price. I'm happy with my new car and glad I went there.
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June 2025 by Amanda Stuckey
Joe has my business at Fletcher from here on out. I went in to get my car inspected and decided to look around the showroom. I was introduced to Joe and we talked for a few minutes about what I would like. I didn’t think I would be walking away with a new car but I did. He went to bat for me and I walked out with a 2025 Hyundai Sonata. The thing I liked the most about the interaction was Joe was polite, fun to work with, and highly respectful and never once made me feel pressured to buy a car.
