Geek Squad
Hours:
3117 Turkey Creek Rd, Joplin MO 64801 Hours
About Geek Squad
Geek Squad, a division of Best Buy, provides a wide range of repair, installation, and setup services for various tech products, including computers, tablets, TVs, home theaters, car stereos, GPS, cell phones, and home appliances. Their agents are known for their expertise and dedication to solving customer issues, as evidenced by the positive reviews. One customer praised an agent named Ben for his incredible customer service and knowledge in resolving a phone issue. Another customer highly recommended an agent named Richardson, who went above and beyond to diagnose and replace a faulty iPhone for a 24/7 towing business, even staying after his shift to ensure the replacement was working properly. However, some customers have reported difficulty reaching Geek Squad by phone or getting assistance from the local Best Buy store.
Most Recent Reviews
January 2026
Neythan with geek squad gave excellent customer service and understanding of services being performed!
December 2024
Amazing customer service. Ben was incredible. He worked hard to solve my phone issue. Very knowledgeable !! Truly an asset to Geek Squad and Best Buy. Great job Ben!!!
June 2023
It's was okay, very hard to get through to them on the phone,very hard to get anything for best buy, if u call the store, nobody answers
More Comments(22)
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