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February 2024 by Jamie Todd
They had exactly what we needed when our pipes froze and subsequently busted. I thought it would take all day to find want we needed but we were in and out.
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January 2024 by John Lawrence Keck
Got what I needed
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January 2024 by Randal Terrel
Got everything I needed
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January 2024 by Gert Morren
Always good. Everything on the same spot in every town
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December 2023 by Keith DOC Reed
Here often
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December 2023 by Alexis Estrada
Helpful staff, always clean and organized when I go
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November 2023 by GSM Teresa Cleaver
We went in twice to buy a refrigerator. No help was was in that area either time. Definitely seems to be understaffed. The second time, we asked someone near there and they sent us help. I wanted a black, or partially black 33' refrigerator with an ice maker. There was a GE that had a sign that it also came in black, so I asked if they had any of the black 33" with ice maker GE in stock or something similar that they could get soon. He said, they had no black ones in stock with ice makers. Elton, began doing an internet search. He wasn't finding any. After several minutes, I asked again specifically about the GE, so he looked. There was one in transit somewhere. We need to get our money back from Metro for the one we ordered in June! They are trying to find us another one also. Once that is done, if they don't find one, we will return & see if that GE is available. I realize you don't sell as many refrigerators as you do like paint, but it is an expensive item. I would think at least one person would be in the appliance & kitchen cabinetry area at all times.
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November 2023 by James Olive
Terrible customer service; the employees don’t even like to answer the phones, and they make every excuse not to do their job. They claim their systems are down yet they are still able to check customers out and look up information on accounts. They just can’t provide a refund in the same way it was paid for a job they were unable to do, and they’re more than happy to rip you off and waste your time that they are getting paid for. Completely dishonest.
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October 2023 by Richard Elliott
Customer service much better at this store than the store in Rogers. They actually had checkers rather than self checkout. I wish I lived closer.
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October 2023 by Randy Curl
I shop there all the time and have brought my dog with me several times. Most of the employees are great people. But today I went in and had a question about a product and the woman refused to even talk to me. She talked to me through another customer because like I said she would not even acknowledge me.she didn’t seem to be scared of the dog because she walked right by me. She just refused service. Needless to say i went to lowes and bought my materials.
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September 2023 by Nicole Jeanene
Just a store with mostly clowns and monkeys working. They hang up on you when they don’t want to answer questions on the phone and sell items from under you. Management needs to get their employees all on the same page and educated about popular “hot” items so I’m not hearing different things from different people.
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September 2023 by Warren Garabrandt
They have a wide variety of products, and though they often don't have specific specialty items, what they do have is competitively priced. They often have sales where their home brand is aggressively priced and very good value.
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August 2023 by Sheila Galbraith
Home Depot of Joplin has been great to shop at this year. I recently had several experiences there that were excellent! I want to give my thanks to Bill (Manager of the store) when speaking with was intelligent, passionate about the quality of his people and store plus customers. He was humble, but enthusiastic about making his customers experience to be great and the stores safety to be excellent. Beverly is a sharp, friendly, can do person who is quick to solve problems and treat you like gold. Lisa is amazing at listening in a friendly manner and I feel quickly tries and succeeds in getting you the help you need. I am sincerely impressed with the attitude of helpfulness of this store! Thank you Home Depot of Joplin!
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August 2023 by Kris Lowry
Home Depo majorly dropped the ball on my flooring order and install and then refuse to take responsibility for the matter. I spent thousands and they offer me $250 as settlement when I’ll have to reinstall the floor AND buy new material. Poor customer service.
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August 2023 by Greg Dolgoff (ZARGON)
I get 96 gallon trash bags for my Large City supplied trash can. I put my lawn mower grass trimming in the bag... I don't mulch the grass because that becomes Thatch, and is not good for the ground. I looked around town and only found the 96 gallons at Home Depot... Very very good.. These are nice and thick, and are black...