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September 2023 by Ethan D.
Do not recommend going here, staff was rude and overall the atmosphere felt as if they were superior to their clientele
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September 2023 by Victoria Nestrud
Not sure what experiences everyone else has had at Roper Honda in Joplin but based off our experience trying buy a car with them last week NEVER AGAIN!We were using USAA (our bank and a reputable one at that) for financing because they gave us a good rate that we could afford. At the beginning they told us they didn’t like USAA because the way they sent their money ’took a while to come in’ but pushed their financing with a payment we couldn’t afford at all and just hope to refinance right after the purchase? So I called USAA and right off the bat they offered to send a check and Roper said that was fine. Well we get to the end, close to leaving with said car and they ripped the rug right out from under us and were pretty much refusing to work with us because we were using USAA and continued to push their financing on us with the hopes to refinance through USAA afterwards. I called the bank and asked if they ever had this issue and she said yes that especially during covid and the weird car market that car lots wouldn’t work with people who had their own financing because they didn’t get that kick back. So long story short we didn’t give that shady place our business.On the flip side it all worked out amazing though. I HIGHLY recommend Aspen Motor Company in Ozark. They are a small car lot but definitely worth the drive They were absolutely amazing and made the process so easy. Plus they were thrilled with who we were financing with because it made their jobs easier? we got a much better deal and are super happy with our new baby!
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August 2023 by Caleb French
I bought a 2023 Honda Civic Sport from them and I absolutely love it! Best daily driver I have ever owned. The people there were amazing and professional. They want to make life time customers and it shows. They definitely got one. I cant recommend them enough! Best dealership in the area and maybe even in the whole united states. Plus they were the only ones to sell the Civic Si at msrp. Every car they sell is at or around msrp. So you definitely get the best deals by far. Also with that Honda reliability and life time warranty its a win win! Brad Neal was the best car sells man I have ever delt with and he made it such a pleasant experience to buy a car. He did everything in his power along with the whole building to give you the best deals along with working along side you every step of the way to make it happen. Definitely will tell all my friends and family who are looking for a new reliable car to go there first! It will save you so much time overall.
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August 2023 by Brent Wilson
TJ and the staff were very friendly with us. We were nervous at first because we had bad experiences in the past with some other area dealers so this experience with Roper was a pleasant surprise!
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June 2023 by Bryan Lim
Best car purchase experience! Had to check with several dealership for the Pilot Elite color I’m looking for, Chris is so helpful throughout the process, helped us order the color and model we want and kept us updated for the delivery process. No pressuring and giving us good advices when picking up the car, Chris is the guy you want to deal with if you’re getting your new ride.
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June 2023 by Jeanette Cline
Julie was helpful and friendly. She worked to find a car with the features I wanted. There was also a Manger at the front that was friendly and knowledgeable
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May 2023 by larry shackelford
My family has done business with Roper Honda for over 12 years, sadly all things come to an end. I will not stand for the run around they did on parts for my vehicle. Spent over a grand on a new ac unit and was told everything was ok. Come to find out it wasn't, take it for diagnostics and now I need a compressor that's over a grand for just the part. I would of never had the AC installed if I new it needed that as well. I believe they felt the same way and took advantage of the situation. Needless to say...I will be buying a new car, but not from anything related to Roper. What's crazy, I never had a problem with their service until now. Times must be tough.
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April 2023 by Jonathan nelson
I cant say enough good stuff about this place. Awesome customer service, great people I really can't believe I'm at a dealership. I've had really bad experiences at others and now I'm hooked with roper for good now
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March 2023 by Travis Morgan
Great car buying experience from start to finish. Straight foward, no stress, with people who care about their customers. Our salesman Chris Field was very polite and Honest. Highly recommend Roper Honda for your next vehicle
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March 2023 by Gary Miller
Buying experience with Roper Honda was excellent! Julie Hines was our salesperson and we had some extenuating circumstances and the dealership was very accommodating. Great buying experience.
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February 2023 by Joshua Pytlowany
Very nice facility, and employees are professional and friendly. I use them for (OE) Original Equipment parts for my 2004 Accord. Fast and easy ordering and pickup! I have personally used them in the past used for service and purchase and it is overall a top notch process
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January 2023 by John West
Second time we've made the 65 mile drive to Roper to buy a Honda. They make it incredibly easy.After being told I had to lay down a $500 non-refundable deposit to be in line to make an offer on a car ( based on the value of my trade-in) by the local Honda dealer, I reached out to Roper. They did require a deposit, but the car was mine.Zac Macfee was wonderful to work with. No pressure and he kept us in the loop while we waited on the car to arrive (the new world in which we live). When we reviewed options for warranties, again, no pressure - just analysis.I like Roper very much and I'm sure we'll be back again. They just don't make it a pain in the a$$ to buy a car and they service them well.
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January 2023 by Kelly Erhard Hottle
Chris Field at Roper Honda is the gold standard! My husband and I reserved a vehicle through Roper Honda a few weeks ago. At no fault of Roper Honda, the car delivery kept getting pushed back. Chris kept in touch with us throughout the whole process with updates on when it would be available. The vehicle availability date happened to fall one day after the birth of our first child. We notified Chris of our situation and he offered to deliver the vehicle to our home (1 hour away) at no extra charge. This was an enormous help and we were blown away by his generosity and willingness to help us out.We will 100% be working with Chris/Roper Honda in the future and recommend him to anyone looking to purchase a new vehicle.
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December 2022 by Steve French
Will never buy another vehicle from them again. Have purchased multiple vehicle from them. Recently bought a 2022 Honda Civic. When I picked it up there was a scratch on the trunk. They scheduled me to have the body shop fix it. Took them a week. When I got it back. One of the doors had been hit, there was a dent in the roof, one of my wheels was damaged and the work they did on the trunk looked bad. Called for over a month trying to get ahold of someone and get it taken care of. Finally was able to get ahold of someone and they said they will not take care of anything except for the spot that was repaired. Took me trying to trade in and get a new vehicle for them to even talk to me. Would not recommend.
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November 2022 by Colby Entzminger
Mike Klotz was very patient and kind in working with us. We loved that the new vehicles were not marked up but sold at MSRP, and they accommodated our time constraint needs. They didn't try to swindle me out of my money but were very genuine. I'd love to come back in the future for more purchases.