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March 2024 by Amanda Jones
I will go there over every other coffee shop here in
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March 2024 by Melonie Custer
Generally fast and friendly.
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March 2024 by Katrina Ferguson
I ordered a Frappuccino ahead and came through the drive-thru last night. I was handed out the wrong drink. The Barista not only made me a new drink right away but also gave me a $4 gift card. Great customer service!
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March 2024 by Adrianna Garrison
Ordered through DoorDash and was missing a coffee and the lady was sooo nice and absolutely made our day! Service was impeccable!
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February 2024 by Ben Tully
I had a great experience .The host Darbi was very welcoming and friendly she deserves a raise .Dillon took my order and was kind and the crew worked together as a unit .
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February 2024 by Daniel DeLaRosa
We are not from the area and my wife accidentally ordered drinks at the wrong Starbucks on her phone. Would have never thought that there was two on the same road just a few miles apart. Anyways, after sitting in the lobby of the wrong one for a while, we realized what happened and drove down to the other one. The girl inside was super polite and I’m assuming she knew what happened because as soon as we pulled up, she reheated our drinks and had them ready.
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January 2024 by Dave Harrison
The flat white and the staff were perfect.
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January 2024 by Dee Houpt
My granddaughters have gift cards for Starbucks. I guess tweens think it's grownup to pay $15 for some cookie bites & a drink.I don't shop Starbucks, & haven't for 20 years; because of their business practices against Unions, & their support of a brutal occupation.
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January 2024 by Katie Schubert
Iced coffee was great! Blueberry scones were dry and not much flavor tho. Nice place just off the interstate to meet up with family traveling thru for a quick visit. Service was super quick and friendly. Thanks!
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December 2023 by Caitlin Plank
Always greeted with pleasant attitudes.
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December 2023 by Shelby Naugle
What a beautiful store; so clean and pleasant to dine in. Drinks and foods crafted to perfection. Tucker the Shift Manager and his team consisting of Addy, Izzy and Carly welcomed us as tired travelers and rolled out the red carpet. We will always pop by when in Joplin. Thanks for a wonderful experience-and keep up the great work.
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December 2023 by Thaddeus Yeargain
Honestly, it was one of the worst experiences at Starbucks in years. We waited at the counter for at least 10-15 minutes without a single employee acknowledging that we were even there... no "be right with you" "give us a minute" no nothing. Almost to the point we just walked out. Finally took our order (if we weren't on a road trip and needing a quick snack, we would have left). They made our drinks fairly quickly and yelled out our name. Kids were kind of crazy so I was keeping an eye on them and went to get my drink.. I didn't see where she set my coffee on the counter... among the 9 other cups sitting there. The young lady wasn't 5 feet from the counter when I said "excuse me miss" and she just kept walking away. I stood there awkwardly trying to see the label under the sleeve for several minutes. Finally a gentleman in plain clothes behind the counter came over and asked if I needed help and I said yes I have no idea which cup is mine and I don't want to touch all these other cups to find mine. He asked my order name and pulled the sleeves down to see names and got our coffee. He was very polite and helpful. I have been on the fence about Starbucks for a while as the prices are ridiculous for an Americano with cream... 6 bucks now for .25 worth of beans and water?!?! Now the service is in the crapper and getting even more not worth the price.
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November 2023 by Lori Martin-Price
Friendly, efficient staff and clean store. Very busy location. Made my Americano perfectly!
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November 2023 by Katy Bohannon
So disappointed. The drive thru takes outrageously long, my venti coffee was half full, and the lady taking my order was unbelievably rude… told me that I needed to give them a heads up when ordering online??! Definitely not the service I want when spending $7-$9 on a drink.
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November 2023 by sarah snyder
Pick a different location. This one is closest to my work. Put a mobile order in 5 mins before I get there, wait another 20. I expected to wait but that was a bit much. I watched 5 people over at the register and get thirty hot drinks before I got mine.