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December 2023 by Frank Blanc
Moved into 909 in 2021. In the beginning it was a nice experience. The last year has not been great. The condo elevators and garage door are often out of order. The open garage door leads to security issues. There have been many car break ins. The in-house front desk staff are wonderful nice people, but they dont have any control over these main problem issues appearantly. Last December management required all tenants to sign lease addendums authorizing new "steam and chill" charges. These fees are to heat and cool the main building. These new charges started off at $20-$30 per month, but they soon grew. My last months steam / chill charges were OVER $200.00 PER MONTH. The lease addendum terms require the renter to pay what ever they charge for steam / chill. This isnt a fixed monthly amount. Left a very bad taste in my mouth. I didnt renew the lease and moved out in October.
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November 2023 by C G
Actually loved this place and thankfully moved out before the break ins... Another issue. We had a deposit check coming back to us. They said they weren't giving us the $250 back because the chill and steam bill (which was normally $20/30 month) was $220 that month. Awfully convenient. When asked why it was so high they said it was because so many people were moving out. ?? Do with that what you will. We definitely liked the staff while living there but this left a bad taste in our mouths.Also, the elevators break down constantly. You have to hike down/up 20 flights of stairs. The fire alarm goes off about once every 2 months and sometimes isn't shut off for 15 minutes.
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October 2023 by Kristine Thomas
I moved in to 909 Walnut April of this year. At first, I really enjoyed living here, but the past few weeks there have been numerous mass car break ins. If you drive through the parking garage right now, you will see maybe 20-30 cars with broken windows. Many people have gone to management and demanded action, and they continue to say “they are working on it.” We pay over $90 a month to park in the parking garage, and they won’t even reimburse us when we have to pay with our own money for all the damages. Our garage door has been broken for some time now, and they waited until it was fully broken to take actions. While it was broken, they had the garage door wide open, which is when my roommate’s car and around 15 others got broken into. They were able to quickly fix the garage door (which they were magically able to fix when they should have fixed it two weeks prior), but the scanner was still not working, so anyone could come in and out. You would think they would hire security, but still till this day, there is no security that is getting stationed here (even though they keep saying they are working on it). Yesterday, I talked to a man who said that he moved into 909 Walnut a week ago and his car got broken into. I proceeded to tell him that there have been numerous break ins, and he was shocked because no one told him about it when he moved in. If you are considering moving into 909 walnut st., please do not come here (unless you want your car to get broken into).
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September 2023 by Danielle Jones
I happened to stumble across 909 and on a whim I signed up for a tour. After meeting with the leasing agent Amber, she answered all of my silly questions as someone who’s always lived in the suburbs and had hesitations about living downtown. She reassured me in my decision to move to the area, and I went home to apply for the unit I saw that same day! The application and move-in process was so easy that I kept thinking I must have missed things on my checklist, but alas, it was just that quick and painless! We got a reserved elevator for move in, which helped the movers immensely! The view from my unit is amazing, and the convenience of the roof top garden is great for pet owners - especially for single girlies like myself who are nervous to walk around at night in the downtown area! The parking garage feels safe and has ample parking available, and I’m totally looking forward to not having to dig my car out in the snowy season. Downtown parking has always been, and will always be risky no matter where you go in any city. Break-ins happen, but if you take precautions like keeping your car locked and free of any loose change or chargers you can reduce the risk - something to keep in mind! I have to say, this might be the most quiet unit I’ve ever lived in! I’m a very light sleeper and am very use to hearing my neighbors every move, but I couldn’t even hear the sounds of the city which I was fully ready to adapt to! I’m right next to the elevators and still such peace and quiet that I’m in awe. I read some wonderful reviews and decided to try out 909 and I’m so pleased! I hope my review helps convince someone to make the move too!
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September 2023 by Anna Paws
Sending residents an email saying there is nothing you can truly do to fix the car break-ins is so out of touch. How about you fix the parking garage gates that we are all paying so much money for???? If you are not going to fix it, at least slash our payments in half since there is NO security to the garage entrance!
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August 2023 by Alyssa Booth
Update 8/22/2023: Left a voicemail with them yesterday in regards to the money order I sent them. Nobody has gotten back with me. Just left another voicemail for someone to contact me. They never answer the phone or return the voicemails you leave them. They agreed to let me pay off the $100 balance with two $50 money orders. I've already sent them one via certified mail and it was confirmed by USPS that they received it on the 17th of August. On the 21st they sent my husband another email saying they are sending the balance to collections. So they need to send me back my money order if they are not going to continue with the payment plan that we agreed upon originallyUpdate 8/21/2023: I spoke with someone in the front office last week and they agreed to allow me to send them two money orders to pay off the balance we owe them and it wouldn't be sent to collections. That was what was agreed upon and now this morning they are sending us emails saying that they are sending the balance to collections even though I've already sent the first money order! These people are horrible!!!Applied to be a resident here a while back but we ended up going with another option. Apparently one of our application fees wasn't processed correctly and a year later we are finding out that we still owe them that fee. Even though we had a receipt stating we owe nothing they have been threatening to send it to collections. The woman we originally spoke with was extremely unhelpful and rude. So just for the sake of avoiding the collection, I have called multiple times and have left multiple voicemails to make this payment and I have yet to get a return call but they are still sending my husband emails about it? How can I pay what I owe if nobody ever answers!? I even explained in my voicemails that I am going to make the payment and they need to call me instead of sending my husband pointless emails. Don't threaten to send stuff to collections if you are not going to respond to someone who actually wants to pay what they supposedly owe you.
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June 2023 by Jackie Brandenburg
909 Walnut is a dream come true. They under promise and over deliver! I could not be happier with the leasing process, from the tour to the move in day Amber has been positive, friendly, helpful, and a delight to work with to get our dream apartment. Every step of the process was made easier by Amber’s communication as well as clear passion for the building and the community it had. Upon moving in, we had a hand written note welcoming us as well as my cat Sasha. I am so happy to call this place home! Thank you Amber and 909 Walnut!
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March 2023 by Diego Melendez
I’ve been renting at 909 for almost 3 years and have lived in both one and two bedroom units during that time. Overall I have to say living here has been great and I definitely recommend checking it out if you’re interested in living downtown. The location is perfect as it’s located in a quieter part of downtown yet still in walking distance of wherever you need to go. The building itself has a fascinating history and has been preserved really well. The lobby is beautiful and always very well kept. The units themselves were all converted from offices to living spaces and they did a great job with the remodeling. The walls and floors are thick to the point where I’ve never heard a neighbor or any footsteps. The appliances are modern and the maintenance team always does a fantastic job of fixing things quickly and without a hassle. Seriously, shoutout to those guys! If you work from home or are a serious gamer you’ll be happy to hear that the Google fiber connection in the building is awesome. The staff in general are very helpful and are almost always available. They also frequently host causal events with food and drinks. Neighbors are friendly and I find that the tenants are a good mix of younger and older people. The first floor has secure lockers for your online orders that you can access whenever you want which is a godsend. The rooftop garden, gym, and game room are nice amenities to have as well and I like that 909 is pet friendly. The building as a whole feels very safe and having that peace of mind is invaluable. My only complaint would be the cost of rent and things related to the parking garage. On weekdays the first couple floors are reserved for businesses which can be annoying and I know several bicycles and some catalytic converters have been stolen. It’s still preferable to parking outside but I’d feel much better if there were more cameras set up. The garage doors and elevator seem to constantly break but in fairness staff has done a good job of addressing those issues quickly. Admittedly in the grand scheme of things those are minor issues and I think most people would enjoy their time at 909. If you’re a young professional it can be a little on the expensive side but if you can afford it I think it’s well worth living at 909 Walnut and highly recommend it.
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March 2023 by JoAnne Naberhaus
We walked in on a whim one Saturday afternoon, after being discouraged from multiple viewings elsewhere around the city, on the off chance that they did walk in showings. Amber showed us the perfect unit, all the amenities, and gave us the historical background of the building. She even went along with the over excitement my wife had every time we turned a corner ? Everything we were looking for was right here. We immediately fell in love with the community and applied the moment we got back to the car. We moved in at the beginning of February and the last *almost* two months have been phenomenal. The leasing staff knows you by name, even our dogs ?. Maintenance is quick and friendly. We haven’t been able to find a place we truly called home since moving to KC. But 909 Walnut definitely checked that box for us. ☺️
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January 2023 by Angie Soh
I lived at 909 Walnut for a year and here is my honest review.Pros:Hidden gem, beautiful architecture of the building, decent price for downtown, Amber - front desk who always greets with a smile, windows open, and some of the amenities were cool - like the roof top garden!Cons:Car got broken into the “secured” gated parking garage & management couldn’t do anything about it, almost got charged for an appliance that was damaged prior to moving in which was documented, and at least one elevator was constantly down. You will also be charged $100 for general cleaning fee if it is not up to the apartment company’s standards.
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December 2022 by Axel Lycan
909 Walnut has been my favorite place to live since i have been staying in KC. An amazing and clean gym and easy highway access to any direction. Not to mention the view. Amber and Justin were super easy to work with and always available. I cannot say enough great things about this place!
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July 2022 by Sarah J.
The 909 Leasing and Management team has been fantastic to work with for the last year we've been part of the building. Our fellow tenants are friendly and kind, and always a pleasure to pass in the halls. We really enjoy being a part of this community and the downtown neighborhood.
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May 2022 by Roy
We've lived here for four months now and have had nothing but good experiences due to the attentive staff, and prompt, experienced maintenance crew. What few minor problems that inevitably come up have all have been handled quickly and expertly.There is an inclusive, friendly vibe among the residents here, and the building's location is great, pretty much equidistant to River Market and Cosentino's grocery and the Power and Light district, and easy walking distance to everything--not to mention one block from the streetcar stop on Main St.
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April 2022 by Nick B
I lived here over 2 years. This property is a rare find in KC. You can crack the windows open, the roof top deck is nice, utilities are inexpensive, parcel lockers are great, and the staff and maintenance team are wonderful. I think the maintenance team has shown up same-day on every request, and this staff is super easy to get ahold of and also really friendly no matter what your need.The only drawback is that the building is older so some things go out like an elevator or parking gate here and there, but they communicate about issues super well and fix things quickly. If you are debating between this and another place, trust me it pays to have an attentive staff and quiet neighbors. Don't pass it up!
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April 2022 by Nathan Rice
Lived at 909 walnut for over two years and loved it. Awesome building with great amenities. Safe building with a cool outdoor rooftop patio. Will miss living there and seeing management around. Would recommend to anyone.
