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November 2023 by maureen wiebe
These guys were incredible. Very polite, clean cut, eager to get to work team. We had to reschedule our move dates two times due to builder related issues, but they were able to accommodate and were very professional about it. Highly recommended!!
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October 2023 by Terry Morris
John and Sean showed up for my move on October 21, they we're quick and professional. Had all my stuff moved in the alotted time and saved my back a lot of trouble. They were enjoyable to work with and I highly recommend anyone else looking for movers to hire them! Thanks John!
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October 2023 by Luke Wells
Rob and Jamell came and helped move grandma from her home into an assisted living facility. They where kind and attentive, and did a very good job carefully moving her belongings. The rate was fair and they did it quickly and efficiently. Good job!
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October 2023 by Lisa Thomas
We hired this company to load a moving container for us. John and JR were so incredibly efficient at loading our pod. They were friendly, worked tirelessly, included us in the decision making process along the way, calmed our worries of everything fitting, and was careful with our possessions and our home, This company proved to be top notch!
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September 2023 by Rhonda Mathisen
Wow! John Sheridan provided great input in planning my move. He was trustworthy which means a lot when you are hiring movers! He was honest and answered calls and provided personal service! Even though my move became larger than expected and we had a couple issues he met every challenge and served us with kindness and fairness. I highly recommend A Friend With A Truck Movers!
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August 2023 by Dave Y
After posting our review and contacting the credit card company, John (the owner) did reach out to me to discuss our issues and we have reached a settlement. While we don’t agree on all the issues below, he did acknowledge there were problems, apologized for the lack of contact, and we did agree on a settlement amount. I do want to acknowledge that the crew that moved us was courteous and friendly on the day of the move.We contracted A Friend With a Truck for a local move to be completed on July 10th. A partial list of items was provided in advance to obtain a quote, which we agreed to, and then followed up with a complete inventory, as well as photos of the space to be moved.I explained everything that was to be moved, the foreman acknowledged, and they set to work. Initially they started with a first in, first out approach, then started randomly taking things outside. They did not seem to have a good approach or plan to get things done in an organized fashion. After about two hours, the foreman came to me and said the truck was halfway full, listed out what he thought they could get, and asked me what they should do. I said I didn’t know – I was paying them to handle the move. He called the owner, who agreed to get a second truck.The second truck and owner showed up about an hour later, and we did another walkthrough, as the first foreman had to leave due to injury. We discussed the best approach to go forward, and the owner asked if I could accompany the first truck to the destination so they could start unloading it while finishing the second truck. I agreed, and my wife stayed behind for them to finish up.After everything was unloaded, we realized there were several items that we had asked to be moved that were not moved – our grills, our deck furniture, items from my workshop – and the movers had little to no explanation as to why.We also found damage – they broke a leaf from the dining room table, ripped a hinge off a desk, broke the casters off of a cart, and knocked wheels off of several pieces of furniture. I pointed out the damage to the dining room table to the owner and he offered no solutions or reimbursement.When we returned to the old house, we found considerable damage to the walls by the stairs as well as an 8-foot-long scratch on the hardwood floor. I reported all the damage to the owner of the company via email, along with photographs and didn’t receive a reply. I called him several days later and asked if he’d reviewed it – he said no. I emailed him several more times and never received a response. I attempted to call him multiple times after that and he’s refused to answer my calls or return my voicemails.I attempted to resolve this with him before filing a claim with the insurance company, but had to do so prior to the 2-week deadline. I filed the claim with the documentation I had and received feedback that they needed the bill of lading to proceed, which was not provided to me. I requested it twice from the moving company – the owner again failed to respond. They indicated that they would reach out to the movers, and I was eventually told the owner provided them with the bill of lading – a document I have not seen. I received notification that I could file the claim, attempted to do so, and the website didn’t work. I contacted the insurance company again and they indicated they would have to check with their support. The following morning, I received notification that my claim was closed.To say we are not happy is an understatement. We understand that things happen during a move, but we did expect ethical behavior from the moving company. Failing to respond, failing to address the issues, and refusing to answer phone calls is inexcusable. Failing to make any attempt to make things right is inexcusable. They were either poorly organized or failed to estimate properly, leaving us having to go back to our old house, rent another truck, and move ALL the items that the movers left behind.
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August 2023 by Syd
These guys are awesome! Made my move stress free and incredibly easy. They were very speedy even with it being so hot and muggy outside, and very kind and friendly as well. I would definitely recommend using this company for your next move!
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August 2023 by Brett McConniff
This was the first time I had used a moving company and it was a great experience. The crew that we had was Rob, Jamell, and Louise. They all showed up early, worked hard and were very professional. The crew was friendly and asked all the correct questions to make sure we were getting the service we needed. Would highly recommend this company!!
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August 2023 by Diane Wempe
Movers were professional and courteous. They were accommodating and listened to our needs and thought processes. Very careful and considerate to our furnishings and the house. They worked efficiently. I would highly recommend them.
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July 2023 by Warren L
In the past, I have employed several moving companies during previous moves. Thus far, I had the best experience with A Friend with a Truck. They sent out a great crew of two, Rob (Lead) and Tristan. Rob was very professional, a hard worker, friendly, good character, good values, and talented when it came to the art of Tetris packing the pod tightly. Tristan was similarly a hard worker, friendly, and professional. Both men worked diligently and did not slack. I felt comfortable having them in my home and with my family. They are the first moving crew that I would consider sending them out to a home unsupervised for a move. The price was very competitive, less than other quotes I had gotten, and they sent the crew out the next day after I called. Strong work!
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July 2023 by Tialynn Beauvoir
This is the worst company ever!!!! I’ve never had bed bugs until I used them. I lived in my apartments for 3 years and have proof I’ve never had bed bugs until I used them. I called to tell them and John said there’s nothing he can do. I had mature bed bugs crawling all over my children’s bed. I also had to call them multiple times the day of my move because they were 2 hours late without any communication. They still charged me over $700. Horrible Horrible unsafe company to use. Despite they’re claims of this being false, I’ve had 3 professionals come out and they all said the same thing. My new and old place were both inspected days before the move and no signs of bed bugs until my stuff got in their truck. I had to edit my review since I couldn’t respond to them.
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July 2023 by Curt Lane
Charlie, Anthony, and Skylar did an amazing job during download. They were speedy and efficient and took great care with our stuff placing everything where we wanted it. Will definitely be using them again next summer for our move away.
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July 2023 by Kelly Kromer
I was packed and waiting on the moving company I had hired. They literally called me on my moving day and said they couldn’t move me. I didn’t ask many questions because I needed to find someone who could help me move. I called A Friend With A Truck Movers hoping they could move me in the next week. They moved me the very next day! They were absolutely awesome. I couldn’t believe they said they’d come the very next day. They literally saved me from having to pay extra rent and the hassle of living out of boxes. All of my belongings were in perfect condition after my move too. These guys are great. If I move again I’m calling A Friend With A Truck and so are my family and friends. They’re awesome!
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July 2023 by Chris Ferris
The movers went above and beyond to make sure everything was taken care of. They went out of their way to ensure none of our property got damaged and no damage occurred to our personal items. They moved in a very timely manner and were professional the entire time. Would highly recommend them again!
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June 2023 by jake hatton
Amazing company to work with, and the crew was outstanding! Very friendly, the communication was clear, and the work ethic of these guys was impressive. Danny and his crew made sure the move went smooth and efficient as possible. I would highly recommend these guys to anyone who’s looking to move, as I was completely satisfied with the service I paid for.!
