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October 2023 by John Farmer
I visited the new East Cross Roads store today. Large open well lit space with helpful staff. I sold several treasures from my T-Shirt vault, and was pleased that they wanted them. A great store, will visit again soon.
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October 2023 by Jason
A little overpriced for second hand clothing, but can find deals, staff are great!
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October 2023 by Paul Spero
Good second hand shoppe.. Prices can be high but can find food deals if you look for them
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August 2023 by Jillian Decker
Please do not waste your time and sell clothes here!! I dropped clothes off and was told that they would call me in the morning and show me what they were going to buy. However, I woke up to a $20 Venmo from them. When I showed up to the store they told me I signed a form stating I wasn’t allowed to take back what I had left and they would buy them without telling me the price first. They had taken a new pair of doc martens, two vintage bags, an entire suit, and multiple patterned button ups. Definitely worth far more than $20 and I know they will be selling them all for way more than $20 a piece :)
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August 2023 by Na- Na
Between Goodwill and ATC, I’ll be styling and profiling? Really good customer service and helpful employees. You can find a lot of goods. They may be covered by the not so good goods, though. But, great prices for everything!!
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August 2023 by Lacy Rueff
The first time I shopped here I absolutely loved it & bought so many items. The second time, I approached a dressing room to try on ONE single item on a Sunday, 18 minutes before they closed & was told I could not.I wish the posted closing time was accurate, listing 4:42 p.m. rather than 5:00 p.m.
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August 2023 by Caleb & Cortney Fangman
ATC is one of the best secondhand stores in the city! I never leave empty handed. Venus is always so kind!
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August 2023 by Kaile M.
Loved the selection and the overall vibe as well as the customer service was amazing. Vesper gave us lots of place to visit since we aren't from around here and and was overall very helpful.
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June 2023 by Lauren Poole
Great stuff, great prices, awesome staff.Actual thrift prices on really great items.So happy we found them❤️
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May 2023 by Chih-yun T.
Didn't expect much and just wanted to see the selling experience with this consignment shop. I was surprised that the staff was really friendly and spent time telling me the rules and how does trading/selling works with the shop. And also this shop accept those who can present valid id, including passports ( means you don't need to be a resident of the US! ) which is amazing friendly and diversity. They had cash offer option and store credit option. The cash offer option is around 2/3 of the store credit option. But the price of items selling in the store is the best so far after I've visited 3 different thrift store. Most of the jeans/clothes are around $6-10. If the store's style fits you, take the credit and trade some good items might be a good idea. The staff went over my items took 4 pieces (which are the best items and in the best conditions in that bag since I brought the same bag to visit style encore, and Plato's) . And they gave me the highest amount (although still under$20) among the thrift shops I've visited. So this confirmed my guess, there's no such excuse as "your items are not trending" it's just if those items matches the style of that specific thrift shop and if those items can be favored by the taste of the person who goes through them. And I definitely will go back to check out some jeans since I am planning to replace my old ones for a lot cheaper price.
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April 2023 by Logan Y.
I had a great experience selling some items here today. I brought in a big bin overflowing with clothes, shoes and sunglasses/jewelry and they bought nearly everything. The items they didn't buy were for the wrong season - totally understandable! The purchase prices seem fair and they're upfront about the percentage they quote for items. Expect to get 30% if you want cash or 40% for store credit - all based on their sale prices for the items. I chose to wait and ended up being there about an hour and a half because they had a lot to go through, so if you're short on time I would recommend dropping off your items and coming back when they call you.Beyond that, the store was clean, had lots of great inventory, and all the staff members were super welcoming and helpful. This is a great place and I would 100% recommend it over Plato's Closet/other resale shops in the area.
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March 2023 by Jess W.
Second time in! I love this place for its employees alone! What an amazingly fun, organized/clean, welcoming store that does exactly their name, buy/resell nice clothing and accessories. I am always greeted with the best smiles and faces, Rochelle is extremely kind and looks at you in amazement. I always see a lot of staff so business as usual. This last visit I just popped in and wanted to donate but Rochelle just said how it works and was spot on when she said they call first thing the following day for a quote for cash or in store cash which in this case I chose in store because I haven't looked at what is sold yet but now I will!
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January 2023 by Porsche Shelden
They hardly pay you anything for clothes they buy from you. And the clothes they have for sale are kinda weird and WAAAYY overpriced....and one of the chicks that works there is rude af.
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January 2023 by Alta W.
I was treated extremely disrespectfully by an employee, she thought I had been previously banned and did not give me any kind of chance to explain myself. She was initially incredibly rude and aggressive when first coming up to me and was disrespectful when I told her I hadn't been. She told me I wasn't welcome in the store, she didn't ask me kindly to leave. I do not like being disrespected, and the way she talked to me, I don't know who she thought I was but it wasn't me, and I'm upset that she didn't let me even try to explain myself. Never coming back here. Even if I wasn't falsely banned, I would never come back ever again.
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January 2023 by Darren F.
Went there with two friends and before we left some lady had approached me and my friends saying that one of my friends were banned, we knew this to be untrue because every time we went we went together or she had been with her grandma, so there was no need for the aggression coming from the employee and the employee did not explain or even let my friend plead her case. Overall bad experience don't think I'll go back
