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March 2024 by Becky H.
Drove 2 1/2 hours to have my husband's leather jacket repaired. They were honest and knew what they were doing! Highly recommend.
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March 2024 by Clinton Welby-Cooke
The only reason this place could still be successful is because they’re the only one in the area. Stuff is never ready when they say it will be. Today half my suit was ready and they had no idea where my jacket was. I’ve had to send stuff back multiple times because it just wasn’t cleaned at all. Travel further for a better service.
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February 2024 by Simply Beautiful
Had My leather jacket cleanedThey tore the collarAnd Know nobody is available to talk to me about My jacket being tore up
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February 2024 by Jim Coleman
The young lady who waited on me Friday afternoon January 26 was outstanding. very Professional & nice.
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February 2024 by Tim Richey
Legend
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February 2024 by Michelle Hogarth
Best cleaners and delivery service in the country!
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February 2024 by Erin McGrane
Arrow cleaners never fails to deliver. Excellent service, friendly staff, and I especially love their system for tracking orders. Makes everything effortless!
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February 2024 by Cindy Hoffman
Arrow Cleaners ALWAYS does an exceptional job with all our items whether it’s business wear, wedding apparel, coats. We have NEVER had any issue with Arrow Cleaners.
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February 2024 by Daniel DeFeo
Best service on the planet!
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February 2024 by Cathy A.
I sent a pair of FRAME lamb skin suede pants (950.00) to Arrow cleaners based on their reviews. They had two drops of salad oil just above the right knee. It was the first time I wore them. I included the description of what had occurred to them, and I also mentioned that if they did not feel they could clean them, then they could call me and we would go to Plan B. I did get a call from them, it was for my credit card number. When the box arrived back at my house was n VA, I was excited, I hadn't received a call from them indicating they couldn't remove the oil. I assumed all would be well. As soon as I saw them through the clear plastic on a bare hanger, I knew something had gone terribly wrong. I took the plastic off. The pants had been shrunk two or three sizes. The soft, supple lambskin was now stiff and flats There were two drops of oil just above the right knee it was now a foot long smear of black shiny stuff. They had attached a standard form that said, "we are sorry but we were unable to process your pants". Then, "Why would we be unable to process your pants?" Then, they had several bullet sentences below. They checked the one that said "they were too soiled for us to clean." Let this sink in. The suggestion here is that they GOT THE PANTS IN THE CONDITION THAT I RECEVIED THEM.. .They are denying that they processed them and shrunk them two sizes then applied a cleaning chemical to two tiny spots of oil above the right knee and it came out a foot-long black shiny smear. I know this sounds too bizarre to be true, but this is what happened. I have a picture of the pants that I took the day I sent them to them. I haven't pursued them but I am going to. it's so fantastic and horrible that I could barely wrap my arms around it when I first realized what they were doing. Go there if you want but I would run from them with my hair on fire. I would give them no star but it looks like I have to give them one star in order to post this account.
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January 2024 by Donny H.
Very GREAT cleaners, customer service is good as well along with the quality of work they put out. They are slightly more expensive $ than most other cleaners but as they say "you get what you pay for". BUT THEY DONT SHRINK FADE OR WASH your valuable clothes they actually DRY CLEAN THEM!!!!!! A+ Service. FYI sometimes it's a little hard leaving with Troost or 39th being busy during rush hour traffic so keep the time of day in mind when you go!!
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January 2024 by Matthew Kissinger
Best dry cleaners in the city! I’ve been looking for a reliable, consistent dry cleaner for over a year now and I don’t know how I missed this place but they always do an exceptional job I can rely on them, and the customer service is always friendly and phenomenal!
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January 2024 by Carol Meyers
Always great service!
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January 2024 by Joe Vaughan
Tailoring and cleaning of a leather outer coat met the standards I have come to expect after many years as an Arrow customer.
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January 2024 by Sheryl Lear
Took a long time for them to repair and clean a wool coat. Several months actually. I hope they are improving their issues.