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October 2023 by Kayla Hicks
My go to permanent shop. They know what there doing and are always fair and will work with you the best they can. AJ and Adam always take good care of everything from the shop to the office. So grateful for there professionalism and honest character. Wouldn't recommend anyone else for all your car needs. Five stars all day.
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October 2023 by Mayra Guerra
I took my car due to a metal cover coming loose over the exhaust system causing loud rattling. They mentioned the part would be $35 but with labor I would be looking at around $300 plus any additional small parts they needed. Then proceed to tell me I need to get multiple pieces replaced. When I got up under my car to see where the sound came from & it was legit one piece that doesn’t even need to be replaced but just mounted back on with new screws so it won’t be loose anymore. I proceed to ask for reason why they are charging so much for labor & claim it’s gonna take them like 2 hours to fix. I tell them I need to look at my options bc I wasn’t expecting this outcome for what should have been a quick fix & they proceed to get snippy & tell me to go pick up my car bc it’s blocking the way to fix other cars in an abrupt tone. I see this business commenting about how they want suggestions for improvement well listen here, work on your customer service bc it’s trash & stop ripping people off!Update:I ended up taking my car to KC Autoworx 39th. They ended up charging me $0 for the washers & screws they replaced. My car is good as new now!
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October 2023 by Gavyn Brand
I call to get an estimate on my rear bumper as I had a mixup on my claim. Lady tells me to come in at 8am the next morning. I arrive and am told the estimate guy was in the middle of moving and actually isn’t coming in until 10 and will be there until 5pm. I then come back after work at 4pm and am told no one is here who knows how to work those systems. Communication could’ve gone a long way to not sit here and waste my time.
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September 2023 by Calvin P.
Came in for rotor and brake pad change for my Toyota Tundra for 500. I ended up having to come back because the vehicle started shaking. They were asking me to pay another 900 to replace the brake calipers after they stripped the bolt and original caliper. I ended up having to pay for two jobs and still having problems with the rotors. I would not recommend this place. Poor customer service and bad quality of work.
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May 2023 by Christina Perisho
I was treated with such respect and the work done on my car was very professional. They went above and beyond. AJ was so polite and honest. I would highly recommend taking your car here!Service: Auto body & trim repair
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January 2023 by Ahmad Alagha
I recently took my car to Automan/ Autoplaza as my vehicle was making weird noises, and eventually shut down on me. I was freaking out and had no idea what was going on and eventually found a local mechanic shop and towed it over to them. I was extremely impressed with the service I received. The team there was knowledgeable, friendly, and efficient, and they completed all of the work on my car in a timely manner. Additionally, I kept getting phone calls with updates on my vehicle. The prices were also very reasonable. I would highly recommend Automan/ Autoplaza mechanic shop to anyone in need of car repair or maintenance. Five stars!!
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December 2022 by Dan Thode
We were in town for a basketball tournament and our check engine light came on. Stopped at an Autozone to get it diagnosed and it showed as a cylinder one misfire. I called up Automan and they said they could work me in the next day, knowing that I was visiting from out of town. They quickly diagnosed the issue as oil leaking into the spark plugs/ignition coils. AJ sent me pictures of the damage and called with an estimate. They got the repair done that day, so we could head home versus having to get a hotel room for another night. AJ even pointed out a couple non-critical issues he said I should have checked out when I got back home. If I lived in KC, I would make Automan my regular mechanic. AJ was very courteous, answered all my questions and was very polite/professional.Service: Engine repair
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June 2022 by Mark K.
First off, I've been going to Automan for years. If I could, I'd rate it 10 stars. AJ, the owner, really cares about his business, filtering to his customer care. He's knowledgeable, personable, detailed oriented and an "all-round" nice guy. He works well with his mechanics and it shows when they're conversing with regards to a particular issue on a repair. And btw, problem solving to get to the details of a mechanical issue between customer, mechanic and AJ speaks to the professional approach that pervades this shop. Speaking of the mechanics, they're very personable and communicative to the customer. Bottom line... the perfect shop to take your car troubles to. Ten Stars!
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June 2022 by Erin S.
I requested an oil change and tire rotation as it had been 5,000 miles since the last time I had those services performed. Automan/Autoplaza called AFTER they had performed the tire rotation and questioned my logic in performing this service multiple times. Then, he said that the tires were worn out and he just couldn't figure out why, but maybe it was out of alignment. The tires had 42,100 miles on them, and they are rated at 45,000 miles - original equipment on the 2016 vehicle. Rotation at 5,000 miles is standard and recommended by Nissan. So, a repair shop worthy of my continued business would have stopped the rotation when taking the first tire off the car, prepared a quick quote of 2-3 tire options and called me to say that they thought it needed tires and perhaps I would consider that rather than the rotation. Not this guy. Charged $45 for a tire rotation he couldn't rationalize. Was bewildered how my tires may be worn out. Suggested there was something wrong with the car, but offered no evidence to that end. Didn't bother to spec out replacement tires for me (even after I asked him to do so and gave 45 minutes before I came to pick up the car.) Services were pricey - my car takes synthetic oil, but they charged over $27 more for this service than my previous mechanic. The dealer where my wife gets her car serviced does a synthetic change including tire rotation, multipoint inspection, and fluid top-off for about the same price I was charged just for the LOF at Automan/Autoplaza. The scratches on my door will buff out, I'm pretty sure. And, I did contact through the "contact us" option on their website and have received no response.
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March 2022 by Lexi Farley
They always have time to get me in when I need to because I push things so last minute. You’re very efficient and always super nice.
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February 2022 by Dr. Frances H.
AJ & his team have taking care of our vehicles for the past 15 years. They are professional, convenient, and reasonable. Look no further, this is the auto shop for all of your mean from oil changes to major bodywork. I highly recommend
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January 2022 by BEHROUZ AFRASSIAB
This is a great business. The shop is very clean and the people are courteous and professional. It was very reasonably priced as well. I would take my truck there again without hesitation.
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September 2021 by Sheree LeMaire
They were good at diagnosing the issues of my vehicle. And they didn't do anything without letting me know. Although they are busier than they seem, so they were a little hard to get in touch with, and they kept my car overnight without letting me know. But it was ok considering I expected it anyways. But they overall are very educated in their trade and know what they're doing. And they seem to be a very honest shop. I'll most likely be going back there in the future.
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July 2021 by Sheree Smith
They were good at diagnosing the issues of my vehicle. And they didn't do anything without letting me know. Although they are busier than they seem, so they were a little hard to get in touch with, and they kept my car overnight without letting me know. But it was ok considering I expected it anyways. But they overall are very educated in their trade and know what they're doing. And they seem to be a very honest shop. I'll most likely be going back there in the future.
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June 2021 by Eunice Aquino
This is the only place we trust to fix our vehicles
