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March 2024 by CJ KC
I’ve had to go to Banfield to take care of a couple of serious issues for my fur-babies. Each time I was given sound information and best advice for how to move forward. This will continue to be my go to for their care. Dr. Dyke is very caring and patient. Thank you to all the great team members who care for the animals in the community.
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March 2024 by Crystal Lewis
This team is super caring and takes.grratbcare of my pets! ❤️❤️
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January 2024 by Mo Torres
First off- the staff is great here but If you want to pay $40 for your injured dogs foot to be rebandaged by them (clearly it wasn’t done well if the bandage fell off before we were even home) then sign up for their wellness plans where they don’t really care about pets. They care about money. I’ve been coming here for 13 years for all my pets and the audacity of some of these prices. I will start looking elsewhere for cheaper plans.
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October 2023 by Samantha Sherlock
They always treat my pet like their own! So kind, patient, and caring plain things in a way I understand. They have drop off appointments, which is another super convenient offering. It is also super helpful that they have the wellness programs, so you don’t pay for as much up front, and it’s spread out over the year of the plan.
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July 2023 by Sara Enriquez
It is good. They take care of your fur babies, but it is kind of pricey, and the app is not user-friendly
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May 2023 by Dakota G.
The vets are great, but the administration is disappointing. We had anticipated being late and called in advance for notification. We were told that if we were greater than 10 minutes late, we would need to reschedule. We arrived 8 minutes late, but no one was at the front desk. We waited for about 2 minutes before a receptionist assisted and told us that we were 10 minutes late at that point, and would need to reschedule. This is very disappointing because it is hard to get an appointment that works around my work schedule. I cannot and will not be driving to this Banfield for my dog's appointments multiple times a month. I can respect time limits and late requirements, but we had called and were present within the defined time constraint. It should not be this difficult to get my dog healthcare.
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April 2023 by Erin Barchet
I've had really good experiences with the staff here. They are very helpful and informative, I can tell they really care about the pets they treat. Dr Coats is cool ?
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April 2023 by Nevin Marshall
Max always seems to have a good time
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February 2023 by Amber Fuller
Staff is always friendly and helpful. It’s always super easy to make an appointment— online or over the phone— there’s always an opening or they’ll make time for you. Just wish meds & visits weren’t so expensive even with the monthly health plan I pay for through their company!
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December 2022 by Shreya Raju
They treat my animals with so much respect. I’ve taken all 4 of my dogs here in my lifetime. Great payment plan options and really quick and knowledgeable with questions I have. They’ve done all my dogs surgeries and I’ve never had any complications. I had one dog with cancer and they handled him really well and gave him lots of love. That dog was never upset about going to the vet and that says something!!
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December 2022 by Alicia Atkins
We always have a great experience with banfield. The staff is professional friendly and personable. We love sharing stories about our furry babies
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December 2022 by Lilah Voss
Deserves 5 stars for vets, 0 stars for billing. If you work for this place in billing and you agree with a pet owner paying 600 to close their account after their pet was smashed and smeared in the road, you do not deserve to call yourself a human being. Shame on you banfield. Don't hold your breath waiting on my payment. You people in billing specifically are disgusting. My family has suffered with our loss and congratulations you made it worse. How dare you. You do not deserve the business. For that policy alone, shame on you. You'll get what I give for my last payment and not a penny more. It will not be 600. And it will be in pennies. Shame on you banfield billing. Save your condolences they are fake .
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December 2022 by Madeline G
Great staff, super helpful and informative towards my puppy’s health.
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December 2022 by KaiLee M.
This is the worst Banfield I have ever been to. The nurses are constantly so insensitive and rude. I completely understand that they are understaffed, but I have been here more than 10 times in the last year and every time it is such a horrible experience and I feel so bad for my pets. I try to go to a different Banfield every chance I can.
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November 2022 by Diamond Alexander
Always answering all my questions about Sky and lizzy. I appreciate Dr. coats and her great team. Thank you for caring so much for my babies.
