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December 2023 by Jerod A.
I love this branch and BofA The management at this branch is accountable and on top of her game. The Personal Bankers take great care of me.
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October 2023 by Samantha S.
Horrible bank. They will charge fee after fee. Go with a credit union and stay away from BOA. The worst bank in KC. There are better options that do a much better job.
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September 2023 by WVdreamers ..
Di Zhao notarized my mother's power of attorney paperwork. I felt like he went above and beyond to explain to her the process and was extremely friendly and patient with all of her questions. I would drive from Overland Park again to this location just for this level of customer service!
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May 2023 by Emily N.
This Bank of America never picks up their phone. They ordered me a new debit card 3 weeks ago and it still hasn't arrived. I've been trying to call to get in contact with them because the BOA app says there's no tracking on it? Would recommend going to a better location.
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June 2022 by Jamieca Plummer
I went to this branch earlier today. I encountered a problem and the ladies were very sweet and helpful!! They made sure I was well taken care of! :) I wish they would have at least another teller open; Felt bad for the guy earlier, he’s got a long line. Probably this was not expected today.
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June 2022 by Anthony O.
The staff at this center are fine, but the corporate support is very shitty. I do NOT recommend B of A for any type of banking - personal or business banking, credit cards, home loans. We have found their service and support is Very shitty over many years and finally decided to leave after many miserable experiences.
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August 2021 by Google user
Overall amazing experience. My family moved to KC recently and we needed to open a new account with a local bank. Lorena Espana was happy to help us and opened multiple accounts and is ALWAYS available to help us with ALL of our questions. Email, walk-in, or appt. she is polite professional and personal. I Highly recommend using BoA for all banking needs. We are extremely happy.
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December 2020 by Warren Crow
Overall amazing experience. My family moved to KC recently and we needed to open a new account with a local bank. Lorena Espana was happy to help us and opened multiple accounts and is ALWAYS available to help us with ALL of our questions. Email, walk-in, or appt. she is polite professional and personal. I Highly recommend using BoA for all banking needs. We are extremely happy.
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November 2016 by Christie Ramsey
The drive-up ATM is a tandem style, which is somewhat of a pain if you are stuck behind someone who isn't done. Or--if you're in the rear, and the front ATM is open, and someone else BACKS IN, and then (wait for it---)you're BLOCKED IN. There is also a walk up ATM, too, so no worries if you're the old school type. So, three stars for three ATMS at one bank. Two star deduction for a *tandem* drive up ATM.
