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October 2022 by Hunter Baskin
Store manager was literally pulling up his pants and zipping them as he was walking out of the store bathroom and greeting us, told us to just throw the keys we were returning on the table, and nothing else. He's also hung up on both my girlfriend and I both individually when we asked how to return the truck. Whatever is going on at this location is really shady and the manager needs to be let go. Will be informing people to avoid this location at all costs.
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October 2022 by Mariel Clapp
This is a horrible business. I rented a U-Haul from this location and the owner was rude, unhelpful, and indifferent. I called to ask a question and was hung up on twice, so U-Haul recommended I file a formal complaint with them too. When I tried to return the rental, he had locked the gates so I could not do a drop off. I had to wait as he opened the store almost 20 minutes late. 0/5 if possible
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October 2022 by Jodi Baskin
Store manager was literally pulling up his pants and zipping them as he was walking out of the store bathroom and greeting us, told us to just throw the keys we were returning on the table, and nothing else. He's also hung up on both my girlfriend and I both individually when we asked how to return the truck. Whatever is going on at this location is really shady and the manager needs to be let go. Will be informing people to avoid this location at all costs.
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October 2021 by Jeremy Eiland
Arrived at 1128 to pick up uhaul. Was unable to use contactless checkin threw app. As we are currently on the hunt for a vehicle we took a glance at there inventory and was very interested in a few. Notice the door prop open and walk in establishment to a man on the phone who aggressively warned me I need a mask although he didn't have one on. I proceed to walk back to my vehicle and he proceeded to follow. Where he was greeted by my wife who provided details to our reservation. He very rudely asked for her name and acknowledge our pick up time. All while continuing to respond to whomever he was on the phone with. Letting whomever know he will see them when they get there. Without looking our account up he again He then informs us that since it had been a hour the reservation had been cancelled and we must start the reservation process all over. Then walked in as if are business meant nothing. Therefore we left and so did our uhaul business and possibly to finance a vehicle buisness. Thanks to this man's terrible customer service and don't care attitude
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September 2021 by Ape Ape
I seen a listing on Offer up regarding a 2005 Ford Escape. Called the establishment and the owner was talking very rude and unprofessional when I asked questions regarding the vehicle. He advised " you gon believe what you want to believe, I said the car is fine" smh , what happened to professionalism? Didnt purchase a car but if he is talking like this I know something is up with the cars he have.
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June 2021 by Buddy Callaway
Very happy with my experience will absolutely do business with them again.
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June 2021 by Brandon Lee
Payed 3500 dollars for a 05 impala there they said there was no problems come to find out the first day I got it it started running hot while in park its gonna cost me 1800 DOLLARS to fix it plus suspension and brakes terrible car lot I work hard for my money and basically he took money out of my kids mouth thanks blue ridge auto for nothing I am so disturbed and aggravated on how a buisness does a hard working family like that!!!!
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April 2021 by Stephanie Williams
I just recently bought a 2011 Chevy traverse two weeks ago for a $7000 cash and it needs a timing chain. All the prices I’m getting quoted is $3000. I do not recommend
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January 2021 by Jason King
Good customer service
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October 2020 by Jackson Hill
Straightforward guy with good looking cars trucks and SUV’s and some vans. If you’re looking for a good deal without BS this is a good spot!
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September 2020 by Velvet Jonez
Good service. Got the car I wanted at a good price.
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July 2020 by Kim Wilson
Anthomy is more than fair. I think he would make a good friend.
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May 2020 by Geneva Bryant
My mama got a car there and it broke down like 3 months later next thing you know my mom call anothny the man that sold the var to my mama and said i dont care its not my problem.
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April 2020 by Patiaunce Barriere
I’d give no stars if possible. They are rude and have no customer service. I was bargaining on a car for my daughter and I’m sure they didn't expect me to know the actual value of the car. I Gave a higher end offer that was 200 less than what he asked for it. He declined which is fine and its well within Their rights to decline an offer. I’m guessing he was annoyed that I had done my homework because when I had showed that this particular car was actually Selling for About 2300 (I was offering 3000 ) he got an attitude and was like “ Go buy one of those” . It wasn't the fact that he declined my bid but it was how I was talked to and treated that is my complaint.
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March 2020 by Madeline Harrison
This dealership really needs to improve their customer service skills.
