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November 2023 by K WHITLOW
Great service for car inspection, plus so handy for filling up the cars
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October 2023 by Khadija M.
Stop by to put air in my tire and Greg came out and so delightfully helped me. Had a bad valve cover and he replaced it quickly! Made my day, thanks Greg! You gained a new customer.
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September 2023 by Jolanta L.
We thought we would go there to support local businesses. So we went there for a simple vehicle inspection so we could get our car license renewed. First, they never have appointments. The car was left there for days to get checked! Then, they came back with a "fail" due to an explanation of an extremely tiny windshield chip we couldn't even identify when they pointed it out. It's like dust. Rather than tell us we could just be aware of that, and get insurance changed for free, they tried to tell me to change the entire thing with them for $450. Never go there again.
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December 2022 by Kyle Kotzman
One gentleman at the station took maybe 5 minutes out of his day real fast to help with a quick issue with our hood latching correctly, and instead of having the car in the shop for a day or more it was taken care of right then and there. So thankful for the help we received the the customer service provided.
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November 2022 by Mackenzie Wischmann
These guys are very slow and do not actually try to figure out what is wrong with your vehicle and will over charge you for everything little thing and do very bad work. Would not recommend them to anyone, highly advise going anywhere else.Truck wasn’t blowing hot. I give my opinion as to what could be the problem as I’m pretty savvy around vehicles. Take my truck in and they call me 2 whole days later that it was fixed, pick it up only to find out it is still not blowing hot. Take it back in, they say the heater core is clogged, put a de clogger in and charged me again to do a simple heater core flush which they should’ve done then I first had it in, took a whole day and had to pick up next day. Take it back 2 weeks later to flush the de clogger out and they say it’s still not fixed and I need a brand new heater core and AC evaporator and quote me $2300, call another shop and get the same service quoted for $1600 and they charged me again just to run water through my system and tried to charge for an unneeded fluid swap which I hadn’t asked for and they didn’t tell me they were doing, they did remove that charge. Take my truck to the other shop and they diagnose my truck and find out the heater core was never the problem and fix the actual problem for $200 cheaper then what was originally quoted. So they were going to charge me $2300 to fix something that wasn’t even broken. Again do not use these guys!Services: Auto maintenance
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October 2022 by Que R
Bought my truck in to get started they have as fixed it. Told me to come get it drive home and it wouldn’t start again but didn’t have problems changing me 300 dollars for it. If they don’t fix it I’m going to the better business Bureau also Jeff and Greg have no customer skills I felt verbally abuse speaking with them for a service I paid forService: General repairs & maintenance
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September 2022 by Bobby Taylor
Complete laziness 0 cars in bays no one working and the guy still refuses to do a 5 to 10 minute vehicle inspection would rather make someone come back 2 weeks out then just get the job done
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August 2022 by Mike Rhodes
I had a dead truck and thought it was the battery. I called them and they said if you bring it in by 6 today (Thurs) we will get to it. Called at 1:15 next day Fri. They said it may be Monday!!! Are you kidding me. Why wouldn’t you tell me that up front??? I went elsewhere and got a new battery that day.
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August 2022 by Mary Jenkins
I took my car here to get a safety inspection for my tag renewal. I spoke with Greg and he was friendly and helpful. They had my vehicle ready within the time frame they indicated it would be ready. I grabbed a business card on my way out as I would most certainly bring my vehicle here again.Service: Vehicle Inspection
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May 2022 by Becky Haley
We were told between $500 and $1000 for a repair. Next call, the price had more than doubled. We got the repair done elsewhere for less than half their price the same day.
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January 2022 by Michael Egger
Expensive. Charged $5.25 to top off my windshield wiper fluid. A service not requested when i asked for an oil change.
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December 2021 by Lezlie Ellard
Charged 4 dollars to check tires, told wrong pressure friend add any air but charged anyway
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October 2021 by Joe Spencer
My son brought his car in for problems he was having. They charged $200 for diagnostic services, which I thought was high. When I told them that, they said "go ahead and get a competing diagnostic charge, and we'll work with you." We did, and found a diagnostic charge that was $110 at Brookside Rx. They dug in their heels and did not work with us on the diagnostic charge. My experience is that young people, and my wife, get taken advantage of at auto repair places. This place is no exception. I do not recommend them.(RESPONSE TO THEIR RESPONSE below)A Brookside 66 employee told me he would work with me if I found the same service to be less at another service center. I found a diagnostic fee that was significantly less, and you would not work with me/my son. This is a matter of integrity. After reading other reviews, it appears I am not alone.That said, the work being done to fix the car at a very reputable garage is less than half of what your quote was.Integrity + Way too expensive + Customer Service (condescension) = Not going to you guys, nor will I recommend you.
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September 2021 by Jack H.
Booked for the day and wouldn't schedule out a vehicle inspection so enjoy this one star review
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April 2021 by William Coleman
This local neighborhood station provides nice and reliable services. Thanks!