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October 2023 by nade gallero
Went in for watch battery changed and band adjustment, as expected, it was in-and-out experience. On top of that, the staff are just very welcoming!I would definitely recommend this place 10 out of 10!
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June 2023 by AfroPenguin Productions
Took my 5ct diamond 10K yellow gold chain up here to have it repaired, a quick solder job. They were able to do it in a day, $50. It was great but then the solder fell off. When I went back into the store to get it repaired they insisted that I leave it overnight. When I expressed that I could just bring it in the next day early she was offended and accused me of not "trusting" them even though I'd left it there before. Definitely something shady occurring here I would not leave anything expensive overnight. ???
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June 2023 by Tommy Bertken
My wife and I frequent this place for her wedding rings and my watches. Recently I went in to get a battery replaced and in the process my crystal got cracked. They were quick to make it right and replace it for me. I will continue to come here for as long as they're around!
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April 2023 by Leo Jurgeson
Incredibly friendly & helpful staff! Each time I visit, they go out of there way to make each customer feel important!
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April 2023 by Geethika Padamati
They are very friendly and they provide great service. Their place looks good too.
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February 2023 by Sami Dunn
I took my Grandma's ruby ring here because the main stone fell out and needed replaced. They did an incredible job and were very easy to work with. It looks exactly like the original! Thank you, Brookside Jewelry!
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February 2023 by Ruth Williams
Great service, super friendly and efficient, fixed my little chain in no time, very happy customer, highly recommend!
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January 2023 by Richard Davis
The necklace they made for us was superb and my wife loved it.
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December 2022 by Weston Womack
Crooks and shams don’t not sell coins to this place. They might as well be stealing for a living. I have them 11 coins and one coin they listed in there is the amount they game me. Also half the reviews you see on this are bot/ paid reviews. Sad to think of how many people who actually need the money are the real victims. Don’t come here if you want to be a victim.
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November 2022 by Teresa Ennis
My husband and I got our wedding ring/band here! The people here are so nice and friendly and always clean our ring/band whenever we stop by when we’re in town! I always leave with my ring looking sparkly shiny and brand new! They take care of you and treat you like family!
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October 2022 by Nicholas Ward
Brought in two rolexs to get appraisal for sale. Not only did they lowball me at 3k for 2 watches worth 9k to 11k easy for both. He damaged one just inspecting it!! The guy took out a ancient tool to take off the back, which he doesnt need to do to authenticate it. He can just look under the bracelet. Only licensed rolex dealers can open them without voiding the warranty. He should know that as a jewler. I just think he never seen a rolex befor and wanted to play w my watch smh. Anyways. He started to unscrew it. I told him hey what ru doing? He continued and slipped and scratched the whole back. I told him to stop and he tried again then finally stopped when he decided he didn't know what he was doing. I didn't notice the scratch and called back later. . I wasn't asking for compensation. Just wanted to tell him what happened. He denied it told me I was wrong then hung up on me. They only sell cheap costume jewelry and do t know a thing about quality merchandise. Unless your shopping for a child I would not recommend this place based on experience and customer service. Both very poor. Worse than a pawn shop.
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September 2022 by Taynã Chiaparro
I came in to repair a watch, and they got it done super fast. They were also very kind people. Great great experience.
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July 2022 by S Y.
Although a pleasant welcoming staff i think the owner's ethics are questionable at best. I have bought jewelry & later had misc jewelry repaired. Upon their return they broke again almost immediately. Additionally Gold bracelet when returned to me eaß mysteriously too small.
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May 2022 by Jim Lysaght
Fast friendly service, I can’t thank them enough for the work they have done for me. I was referred from two friends and I’m glad I listened. I would 100% recommended them for all of your jewelry needs.
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May 2022 by Keith Prinkey
If you have high end jewelry and want/need to sell it. This IS NOT the place to go. I took them a pair of Jared Levian Sunflower Sapphire, and diamond earrings that new were over $3k.Of course hey gave me a lowball offer of $200. What he doesn't know is that before he came back to the store (yeah i had to wait for him as well) is his employees told me it would be sub $1000.They also told me stories about pawn shops only offering $100-$200 for high-end jewelry and trying to low ball customers.Even his employees were apologizing to me for the price he gave me. When I first told him how much i paid for the earrings he got an attitude and said 'pass, pass' and as i mentioned above i paid over $3k for those stunning earrings that even his employees were complimenting.