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January 2024 by Waage Family
If I could give zero stars I would. I've been there twice and they quoted me two completely different prices and the second time they told me my ring wasn't real. When I was there the first time no one said anything about that and it was the assistant manager that helped me. Overall atrocious costumer service.
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January 2024 by Keva Weatherly
This is the worse Cash America! Avoid this one! They are so rude and incompetent. If you must purchase from them please get the protection plan. They will sell you ineffective products and then leave you stuck with it, if you didn’t purchase the plan. Then they’ll charge you a restocking fee for items that ppl keep bringing back, knowing it doesn’t work properly. Thank goodness, I purchased the plan, I was almost out of $400 but I knew better. Buyer beware!
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December 2023 by Terence Smith
I was sold some glass and the person is not there any longer and just want my refund spent over $350 went other stores and they said go back there and no district manager has not called to offer me solutions or options. Very disappointing and been shopping cash America for years. First time this happen. Hopefully get some help.
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August 2023 by Angie G.
I have been coming and dealing with this location for years. I know the staff they are great people. I never had any issues and I will continue to always come back. The staffs you Rock! Keep up the good work.
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May 2023 by Peter Stoddart
Great pawn shop. The owner is a good, trustworthy guy.
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Yes love this location the staff is cool! I know they have other locations but will probably only come to this one, just because of the staff. Yes the have good deals and stuff too
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March 2023 by Dakota Wood
These people are rip offs. Went to sell my brand new 2022 lg smart tv and didn’t even run no numbers or look to see what kind of tv it was before he started low balling me and talking over me. Wouldn’t let me explain myself. So I picked the tv up by myself and gladly walked out that door.
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December 2022 by christopher gregory
I stopped in and RJ helped me find some beat’s and helped me with a 1” drive socket set. The whole staff is very helpful . If you are looking for something you will have to go there in person to see what they have, they are extremely busy helping customers and have little time to answer the phone
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December 2022 by Dionna Courtney-Hill
I love this place I buy tv there & they work so good
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August 2022 by Dorita Clarke
I bought a ring from there they had priced at $400. I bought it for $300 after I had bought some other stuff, the girl in there offered a discount. I lost tons of weight and the ring was too big so I took it back in, but with a guy that was there at the moment. He said he could only sell it for $100 and offered me $50. lol. I must've looked stupid. I got more than I asked at a jewelry store.
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July 2022 by Curtis Greenfield
One of the worst pawn shop I have ever been to. If you're stuff is not brand new they don't want it. I took a like new craftsman weeder in fired up on the first pull. They wanted the reved up it cut out once they said they didn't want it. They are rude.
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May 2022 by Richard Davidson
One of the better staffs throughout each Cash America Pawn within the KC area.. They take care of all their customers, they help anyways possible & their entire staff is reasonable with everything they do... If you want a good deal on something in the store or help to get what your looking for, go to the Ruskin Location Cash America Pawn... Won't be disappointed ???
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May 2022 by Fbe Slimm
All staff are great on deals with customer service and very welcoming and polite...like the professionalism..
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March 2022 by Billie Coleman
I wish I could put zero stars, I went up there to sell 3rd gen AirPods and johnnie Harper(the guy who “helped me”) only offered 45$. The AirPods where rarely used, no scratches or dirt, still in BOX. He told me a lie on top of that when I called the same store different location about the prices and they said min goes for 60$. This is robbery, I hope he loses his job for this. DO NOT GET HELP FROM JOHNNIE! HE WILL LOWBALL U EVERYTIME. I wish I had the patience to type the whole thing but I don’t!
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February 2022 by Sierra Miller
Like why are these people running this place? Rude and loud always cussing in front of everyone! This is the first store I visited Christmas week to find me something since I used to go here every weekend when Mario ran it and it has completely went down hill. Employees should be drug tested the way they act!
