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December 2023 by Christopher Mccauley
Slow slow slow. Every time I go there they take 4 or 5 time longer than any other central bank when making my deposit.Today I had $900 in $20 bills to deposit. Took 10 min so I left without my receipt. I saw this weird guy counting my money 4 times ?? Is he high? I was the only customer and he was alone as well
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October 2023 by Courtenay Wills
Lane is always a pleasure to work with! The last time I was here, he told me about the customer appreciation food truck and it was such a nice way to bring the community together.
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October 2023 by Brian Peplow
Today was my first visit to this branch. Enjoyed meeting the manager Lane plus got the full tour from Ben. Today was customer appreciation day. You might think a cookie or maybe a cupcake but no this was lunch from Taste of KC BBQ. Impressive!
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October 2023 by Dwanna Gatlin
Lane is awesome! He always helps me quickly and knows what I need when I visit the bank. The Taste of KC food truck was a great day!
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October 2023 by Kayla Hayden
They are always so nice and helpful at this location! Plus today they gave us free lunch. Taste in KC and Lane know how to take care of their customers!
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October 2023 by Stefan Platt
Always have a good experience. Come nearly daily for work. Food truck was an added bonus.
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September 2023 by Mary Pustejovsky
Although I live further from this location, I try as much as I can when I need go to the bank to intentionally plan my trip to go by this location. The people so friendly and helpful as well as knowledgeable and professional! Highly recommend whenever need personal assistance!Of course so far I’ve always had a positive experience whichever location I visited!
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September 2023 by Royal Gaming 16
They have always been so kind, professional, and knowledgeable.Helped me get my first credit card, and my first car loan.I don't see myself ever needing a different bank
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September 2023 by Elliott Curran
Not even a customer and was so impressed with the customer service I received at the 103rd & Metcalf location. Thank you PJ & Pei (sp). Bless you all & this UMB Bank customer may be moving over soon.
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September 2023 by Amy- Ayu Clothing
Great Location! Small branch so not too busy. Friendly bankers who are great to work with.!
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August 2023 by Kylie Frazier
They made the process of getting a car loan super easy and quick!
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July 2023 by Nadra B Organized
Lane, Matt and Lindsay are so helpful and friendly I always have a wonderful experience when ever I go inside to take care of my affairs.A great place to bank.
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January 2023 by adelin baynum
I came here to create an account and Erica was soooo helpful and sweet! Super easy process and I left with all my questions answered!
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November 2022 by Joshua Beerbower
Had to go into this branch earlier today to get some change for a garage sale I'm doing. The first thing I get right as I walk inside is a big smile and a greeting by Ms. Erica. Even though our interaction only lasted a few minutes, it was one of those encounters that make a lasting impression. I wish everyone was as sweet and positive as her, this world would be a happier and brighter place. Don't let this world get you jaded Erica, that smile is infectious and it has the power to turn people's day around.
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November 2022 by ThatJoshGuy
Had to go into this branch earlier today to get some change for a garage sale I'm doing. The first thing I get right as I walk inside is a big smile and a greeting by Ms. Erica. Even though our interaction only lasted a few minutes, it was one of those encounters that make a lasting impression. I wish everyone was as sweet and positive as her, this world would be a happier and brighter place. Don't let this world get you jaded Erica, that smile is infectious and it has the power to turn people's day around.