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November 2023 by Michael Manion
They wouldn’t let me buy any of their half dollars or one dollar coins because they’re for the “holidays” even though I have been to other Central Banks and they have let me buy their half dollars and one dollar coins. I was literally told at a different Central Bank that the people working the lobby hate holding on to them and that they want people to buy them. I was even at the other Central Bank in Liberty and they let me buy half dollars and one dollar coins. It’s not like I was stealing anything either, I was going to buy them with my own money and return any that I didn’t need. It’s more frustrating when I can’t find anywhere on the Central Bank website about their policy on half dollar and one dollar coins and how this location out of all of them doesn’t allow you to buy them. If we can’t buy them, then there should be a sign both on the outside of the store and in the lobby that explains why you can’t buy half dollars or one dollar coins. Also the the clerk was super rude to me when she was explaining the situation which is ironic considering that Central Bank is known for their “customer service”. I’m never going to this Central Bank location ever again and this is coming from somebody who has an account with Central Bank.
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November 2023 by Michelle Louise
Tana was very good to us and helped us open our business bank account and told us about all of Central Bank has to offer us to better our business and make things comfortable for our clients!Thank you to Tana and Central Bank for being honest and supportive!Sean & Michelle Windle
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November 2023 by Daniel Pearon
Kate is a DOLL ?I always receive the most amazing customer service and always feel welcomed at this bank with very friendly staff! That’s why I switched to this place! Couldn’t be happier with everything they have to offer!
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November 2023 by John Manning
My wife and I purchased a new construction home here in Liberty back in April, with a scheduled close of mid-September. We were moving from out of town, so needed to find a new bank for our checking account and other banking needs. We came to Liberty in mid-July to begin the search for a new bank. We visited a number of banks, but the one that stood out was Central Bank. I spoke with Ruthey Isisaki, the Assistant Manager, when I set up the appointment for early August to open our accounts. She asked a number of questions about our banking needs. When we met with Ruthey, she had used that information to provide us the specific information we needed about each of the checking accounts types that Central Bank offered, which made it easy to choose the right one to meet our needs.Today, we went to Central Bank to have our closing documents for our home in St. Louis notarized. Ruthey was available and we worked with her to get our documents signed and notarized. A number of the documents dealt with the IRS. She helped us understand why they were in the set of closing documents, and what purpose they served. We appreciated her input.We always enjoy working with Ruthey. We have been to the bank a number of times since we moved in mid-September and have always found everyone friendly and so helpful. We already feel at home at Central Bank at Barry Road and Flintlock in Liberty, MO.
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November 2023 by Livi C
Ruthey Isisaki was extremely helpful, and went out of her way to take time to help me understand everything. She was so kind and generous with her time.
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November 2023 by Jenna Ogden
Sabrina was great! She was so friendly and helped us get what we needed quickly. We love Central Bank!
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November 2023 by Zane Patton
I do both my personal and business banking, great staff always very helpful!’
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November 2023 by Christopher Mccauley
I love this bank . I’m usually in and out fast and the staff is super friendly.
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November 2023 by Joan Peluso
Friendly tellers, very helpful. Convenient to where I live. Have banked there for 22 years.
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November 2023 by sabrina trautz
Friendly staff and great environment. Everyone is always willing to help!
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November 2023 by maddie b
The place to go for good customer service and friendly teasing
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October 2023 by Ia Mkena
Very Friendly & helpful staffs . Ruthey Isisaki went above and beyond to help us with our small business needs. If you are looking for a bank, look no further. Central bank of the Midwest will definitely help you with your financial needs.
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October 2023 by Melvin Jackson
Ruthey Isisaki is very helpful with our banking needs, thanks to her I was able to get change for our business and other banking questions answered in a timely manner.
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October 2023 by Dc Barkley
Ruthey Aislynn Tana and Kate are the greatest I never leave without being taken care of and always make sure my business is done The Best Central bank in the metropolitan area
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October 2023 by Rodson Sigrah
Central Bank has great customer service and they always have a solution to problems I call them with. Ruthey was very professional when I brought my friends to open new accounts at their branch.
