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April 2024 by Kate Williams
I live in Belton, but I will always drive to this Chipotle instead of the one by my house. While the Belton Chipotle is always out of ingredients and has pretty abysmal service, this one always has everything, the food is prepared well, it’s clean, and the employees are lovely. It’s a bummer that the location closest to me is the worst Chipotle on the face of the planet, but I’m so relieved that the best one is the second closest!
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April 2024 by Brian Weiss
I've been here about 5 times on the past 5 months. Quality of food us sub par and they make the smallest burritos out of any Chipotle I've been to in the KC area. When they give out a half scoop of rice, meat and beans and you ask for a full scoop they say that will cost extra. I will be doing a comparison from different restaurants within 10 miles of them and show the weight difference. Avoid this place if possible. If you are the manager and reading this, do better. I will be back with my results.
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April 2024 by Dave Mort
Very, very uncomfortably cold inside. It's like they set the temp based on the workers in the kitchen rather than the cudtomers all having to eat inside but with their outdoor clothes and coats on.
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March 2024 by Alex L
Vegetarian options: Choose your own adventureParking: Vroom vroom ? then parkKid-friendliness: Kids mealsWheelchair accessibility: I once saw someone in a wheelchair at this location
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March 2024 by Hugo Ochoa
There are fewer and fewer options
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March 2024 by Mary Kate Kovzan
Literally the worst service and most unprofessional encounter ever. The person refused to make us a quesadilla so we asked to speak to a manager who then came out looking stoned and just stared at us and said “it’s not my problem”. If you want mean degrading employees who would rather argue than make a chicken quesadilla, I highly recommend going here. They must be salty at their $15/hour wage because it sure shows.
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March 2024 by Inesha Williams
The workers here are not friendly at all and seem to always have an attitude. The portion sizes are small and it’s like you have to beg for more. They don’t ring you up correctly and ordered a bag of chips that was barely enough to cover the bottom of the bag. Will never eat here again
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January 2024 by Karen Hudson
Always delicious/good
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January 2024 by Shiva Elle
I'm a chipotle fan for years but honestly I get so frustrated all the time at this location.It seems they have changed their management recently and increase the prices but the portions are completely off! when you ask them to add more they want to charge you more.They are not consistent with their orders/portions at all.
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November 2023 by Gunnar W.
They close early every night. Don't trust them. Horrible service. Shitty food. Shitty service
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September 2023 by Luke Brizendine
Best run Chipotle in the KC Metro! Been to many other locations; State Line beats them all.
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September 2023 by Robin Polk
Always good and on time. Friendly staff. Super clean.
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September 2023 by Elena Plackis
The employee ripped my burrito because she wasn’t trained enough to actually wrap it and asked if I wanted it rewrapped. I said yes & she glared at me and shoved the bag across the counter when she was finished. Clearly it was my fault as a customer for coming to Chipotle to order a burrito. Some of the worst customer service I have ever received in my life and it wasn’t the first time.Have gotten a stale bag of chips at this location more than once.The store didn’t even have tortillas last week. You had one job.Who is managing this place.It’s a disgrace to Chipotle’s name. I wish it would just shut its doors. I’m never coming back here.
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September 2023 by Alycia Davidson
Had a DoorDash order to pick up with a promised ready time of 7:23pm and I told the staff the name of the person and the girl behind the counter rudely told me I was eight minutes early and it wasn’t meant to be done until 7:30, I told her no that’s incorrect it was supposed to be done by 7:23p and she scoffed at me. The order was not worked on for a long while and it made me severely late for my next pickup and delivery because the food wasn’t ready until 7:32. The staff is rude and should not be arguing with people who can clearly show them their system is wrong. It cost me money and time. They then turned around and argued with someone who had a promised time of 7:30 saying she was too early when she got there at 7:29. This is the worst location in the city by far.
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September 2023 by To Tha Moon
They closed early and turned away paying customers. Some guy who sounded like he was one drugs, slurred, delayed, drawn out speech, said "oh, we are closed"Don't advertise open until 1030, if your employees close the place early
