-
November 2023 by Brandon Presley
Not a fan since they switched the drive thru to machine-only. Of the 3 atms they have outside, 1 is out of service, 1 doesn't allow deposits, and 1 doesn't allow withdrawals.
-
September 2023 by John
Been with CACU since they were TWA credit union. Great people, extremely helpful and knowledgeable.
-
August 2023 by TheDunc Tank
Antiquated online systems, long transfer times for accounts, and strange practices for paying off a loan. Trying to make the last payment on my auto loan, the online service instructs the customer to contact them, and they want to charge a fee to process payment over the phone. I'm not satisfied at all with their customer service, because when I stated "that's an awful policy" I was met with complete silence. I'd have felt better if the person on the other end just told me they didn't care at all. I'll be closing my account and avoiding this institution in the future.
-
July 2023 by Jonathan Wienke
Taylor and Sierra were very helpful, and answered my questions thoroughly! They both had a wonderful personality, and made a stressful transaction pleasant!
-
January 2023 by Sue M
Doing business with Community America Credit Union is such a pleasure! Whether you visit the lobby, ATM or online they’ve made things incredibly easy to navigate, and for this 73 year old….that’s a HUGE plus! AND they support our Chiefs!!! It doesn’t get any better than that.
-
December 2022 by Jessica Douglas
I love the location and service but they seriously need an awning other their ATM. also the layout of the lot trying to get out after going to the ATM is too tight for big vehicles.
-
November 2022 by Jessica Douglas-Trombino
I love the location and service but they seriously need an awning other their ATM. also the layout of the lot trying to get out after going to the ATM is too tight for big vehicles.
-
July 2022 by Jerah White
I've had an account with this credit union for almost 25 years. I currently hold a Mortgage/Credit Card/Money Market/Checking and Savings with them and I've had auto loans as well. It was an amazing institution at one time and unfortunately I often find that it has done nothing but go down hill with its growth and success in the KC market place. Back in the day they would literally remove over draft charges for long term customers with no problematic history. These days they don't pay squat to save money with them and will quickly charge you more than you've made in 2 years on a money market account if you dip below whatever number they have in place. It's just sad how greedy a neighborhood credit union has got. They might be better than the big banks still but there's not much difference anymore. I would be hard pressed to recommend them over another at this point, they are basically the same now.
-
June 2022 by Tammy Buford
The staff here are exceptionally wonderful. My family and I just love Kalya, Jess, and Kathy, they are truly sweet and beautiful women. They always have such a positive attitude no matter the time of day.
-
May 2021 by Nesha C.
They will get you in and out. They practice the CDC guidelines. I wouldn't bank anywhere else. The tellers are friendly and not too chatty which I like. They keep the line going.
-
April 2021 by Emyla Baker
Barbra is one of the most rudest tellers I’ve ever encountered, on more than one occasion. Makes you feel as if your ‘***** and yells into microphone. From my experience with her, she doesn’t have good people skills whatsoever. I like the other staff very much and have been banking here forever.
-
February 2021 by Lauri Simcoe
If you need a bank this is the best one in my opinion. You should check them out.
-
December 2020 by Shelan Kaky
Brandy helped me out in this branch she was fast and so nice , I totally recommend this branch to anyone looking for a family friendly credit union
-
November 2020 by hubert garrison
Help was fast and very nice
-
July 2020 by Shannon Saluzzi
I have had better luck here than any bank. The first time I went in there, I sat down and talked with one of the bank officers to open an account and to help me get my credit score up. I walked out of there with a checking and savings account opened and took out a secure loan. This ended up helping me to build my credit back up nicely. Always friendly staff!
