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January 2024 by Tim T.
I bought hearing aids from Costco five years ago at the advice of an audiologist. They have been the most knowledgeable, helpful, kind courteous patient people I have ever dealt with and you can't even touch the price because the hearing aids at Costco are not sold on the market, I love the people there. They're great if I have any kind of trouble with them, they have me within two hours.
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October 2023 by Phyllis Statz
Well organized
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September 2023 by Dawn S.
I love this Costco. Location is super convenient for us in the Northland. They always have a great selection of food, drinks and wines to choose from. This is a staple for my family to get a head start foe the week.
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July 2023 by Kylin Finley
Disrespectful employees and frustrating experiences most of the time. Items are rarely restocked on basic fruits and vegetables. Fine print limits/sales on items are misleading. This costco is severely lacking in variety and needs better management. It gets more difficult by the day to consider shopping here.
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June 2023 by Daryl L.
Bought tires from Costco thinking I was getting a good price. Found out Costco doesn't replace the valve stem sensors that communicate with the car's computer. Checked back with Diacount Tires and Ford Dealership. Not only do the replace the sensors when putting on tires they said they always match Costco and Sam's prices. Each of them sell Michelin so I could have gone to any of them. I mentioned this to the person at the tire center service desk and he basically called me a lier, told me it would cost $45 for each sensor, and I would need to pay for the dismount and remount of the tires. He then asked me if I wanted to make an appointment some time next week. Are you kidding me????? And I ordered the tires on June 2, waited 7 days for them to ship, waited 4 more days for them to arrive, and waited another 5 days for them to be installed. Discount Tires, Big-O-Tires, and Ford were either same day install or next day install. Costco didn't even clean off the blue film on the sidewalls. Basic customer service. DON'T WASTE YOUR MONEY AND TIME ON TIRES AT COSTCO!!!!!
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June 2023 by Adam W.
Great place to shop, always clean and has lots of high end items. The membership is definitely worth it if you have a family!
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March 2023 by Sue Richardson
Roughest shot we have ever had. Just jabbed in on my husband & my arms without the little pinch that helps going in smoother. Arms very sore today. Do not recommend this Costco Pharmacy for a shot.
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March 2023 by Sugar Bean
They so accommodating, helpful so helpful it's so nice not to have to go to walmart anymore. I hope everyone can make Costco their main shoppingcenter
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January 2023 by Jennifer H.
horrible experience, i wasnt let in to get a pizza because i didnt have my physical card and didnt take my picture of my card but let a white man go in withought a card. I'm highly disappointed I just moved out here and expected more
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January 2023 by Stella D.
It was a great Costco trip until we went to get leave and when we got our receipt signed and my daughter politely asked for a smiley face the lady looked her up and down, gave her a nasty look and asked her to say please, even though she already did. The lady was stunned. She wouldn't even talk and she didn't even give my daughter a smiley face I refuse to come back after this experience with this lady named. Nancy never in my 36 years of walking on this earth would I have thought I would've been treated that way at a Costco.
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December 2022 by Tony W.
I've been a Costco member since their Price Club days in Phoenix back in the 90's, long before they came to KC. The service used to be great, but now it seems to be more of a cult of smart mouthed "woke" people. With the many choices people have for purchasing, they might try teaching their front line, not ready for retail staff how to de-escalate, not ramp up bad situations. I was doing my weekly shopping last night and was nearly finished when I saw a stocker put up a sign that said .97 for 3 Gulden's mustard bottles. I thought "I think that I'll stock up" but then I figured it was a typo, as there was no temporary markdown or clearance sign. So, instead of looking like a mooch and getting the customary eye rolls up at the register, I opted to take the sign to the nearest employee. Bad move on my part, as the guy gave me a dirty look and when I said that I was just trying to help them avert a situation. He said "Don't do me any favors" and as we both walked back to the spot where the mustard was, he muttered a few things that I could not hear. He then took the magnetic holder, put the piece of paper back in the holder and slammed it on to the rack. Now the mercury is rising and I'm thinking that I really need to tell this jerk where to go. About that time, a girl who works there walks up and starts getting shrill. And the no-personality GM is also there and no apologies are forthcoming. At that point I said I that I wanted to end my membership, he tells me that I should reconsider, but never offers an apology. Once we got to the counter, he starts to figure out that I've been a member for a long time and it's probably going to have some blowback. Well' he's right When a store more than doubles items that you buy over a 2 year span, that's not supply chain issues, that's greed. I'm looking forward to shopping at Aldi, Hy Vee, and Whole Foods and giving Up-the-Costco the heave ho.
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December 2022 by Karen M.
Great Costco in the northland. Super busy on Friday at 12, but mid afternoons and mornings are the best times to shop. It seems as though holiday goes on sale about 2-3 weeks before Christmas. Staffers in the wine and beer area are super helpful Asking if they can help you find something specific. Lots of samples on Friday and Saturdays!
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September 2022 by Toni K.
Great store- absolutely ridiculous they feel the need to block the registers near the bathrooms. Makes it 10x harder to get there. I'm recovering from birth and almost peed my pants trying to get past the carts they used to block the most combiner way to their bathroom. A stir that big has one location for bathrooms and they want to block the most convenient way. Idiotic.
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August 2022 by Jessica S.
Having a Costco warehouse and the Northland is wonderful for those of us who live north of the river and had to travel to fill their Costco void. This location is always well stocked, the employees are very friendly and helpful, and the gas employees are also extremely friendly.
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June 2022 by Theresa P.
Wishes they build 1 in Foley Alabama. This would give the town more job, tax, etc. Great Prices.