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November 2023 by Christine L.
Usually Costco runs are an enjoyable experience. This one at self-check out, a staff ran up with her scanner and offered to help. I said "sure". Got to the door only to be told that "you missed something". She had not scanned the case of Diet Coke. I was sent to customer service who had staff chatting. "Carmen" took an extremely long time to ring up the Coke. Stopping about four times to talk with others. Then very dismissive after she rang it up.
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October 2023 by Derek Rowland
SUMMARY: A simple free patch was turned into a recommendation to buy $900 worth of tires. Lazy? Incompetent? Shady?I bought all four tires at Costco in 2020, recently picked up a screw dead center in the tread. I thought it was an easy repair and took it into the Tire Center for a road hazard warranty patch.Shortly after my appointment started they came out and said there were actually TWO punctures, the screw was repairable, but the second was near the edge and not repairable. 7/32" tread remaining on tires, so they have a lot of life.The attendent gave me the options, since I drive an AWD vehicle, they highly recommend replacing all four tires at around $900, bare minimum replace the axle pair at $400, or they could special order a single tire at $100 but they dont suggest it due to wear match.I was disappointed so I drove home on the spare and inspected it when I got home. They marked the two spots: the screw, sure, but I found NO punctures or leaks on the second spot. I tried soapy water, i poked around with a small screw driver and a pick. My skepticism and doubt started kicking in.I took the tire to Discount Tire the next morning, they inspected and confirmed that it looks like only one puncture for an easy mid-tread patch. They could find no issues at the other spot. The patch was free.I can only settle on one of three conclusions:- this Tire center staff is incompetent- this Tire center staff is lazy and just didnt want to do the repair at the end of the day- this Tire center staff lies to customers to try to sell services they don't actually need.Incredibly disappointed in Costco Tire Center in downtown KC. Seeing other 1 star reviews for the same "unrepairable" tires that were patched elsewhere lead me to believe that this location has a systemic problem. My skepticism assumes they value sales over warranty work and customer repairs enough to lie to and cheat customers.
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October 2023 by Elizabeth C.
Overall I was pretty pleased with my visit here as a new member. However, that all changed when I was publicly shamed by the woman preparing samples of a particular queso today (10.26.23). All I had done was reach for a sample and I was shouted at to "take one nearest me" after I had already picked up one on the edge of the tray. "Don't reach over theirs they don't reach over yours!" I had not reached over but took one off the side. This was in front of a warehouse full of people. I was humiliated and angry. It will be a last resort if ever I visit this location again.
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August 2023 by Cezar A.
food courts great if you like waiting 2 hours for a pizza just to find out they lost your ticket
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July 2023 by Rebecca V.
The Costco in North Kansas City strives to ensure all their members needs are met. The bathrooms are clean the food court is awesome and the deli is especially fantastic. I love this store because the variety is excellent.
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May 2023 by Joshua McLaughlin
Best tire center I have ever been too. Always helpful and understanding.
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April 2023 by Tong Y.
This Costco was organized as you would expect from Costco Warehouses. I found that their optical team was really nice, as they would replace my nose pads for free provided that my glasses are from Costco originally. I applied for their visa card here since they were giving out free cooler bags. They also had water bottles another time for applying for the visa card I believe. They also had a lot of samples available for a Monday (weekday) snack. Unfortunately, their price matching is only for 30-days, which is understandable as it is a Costco-wide policy.
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October 2022 by Lisa Brummett
DauShawn at the tire center is awesome!!! The Costco tire inflation machine is different than any I had used and I ended up taking all the air out of my tire. He showed me how to do it myself and helped me fix the one I emptied without making me feel like the idiot I clearly was.
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July 2022 by Donna D.
The Lenexa store is always clean, I like all the prepared food in the furniture and supplies I get there.
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June 2022 by Greg Caswell
In for tire warranty work. Plugged patched rotated. No charge with my tire purchase
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June 2022 by Mark K.
The Kansas City Lindwood store has the most friendly employees...always!! This review is directed at the Enchilada Bake with Rotisserie Chicken. The list of ingredients is absolutely huge, with most of it being acceptable. So, why it's ruined with artificial color, carrageenan, high fructose corn syrup and preservatives is beyond me. And actually disappointing and really, unnecessary. If this were made at home many of the other ingredients would be used, but those offensive ingredients would not only be eliminated, but totally unnecessary in any application. So, Costco being the quality store that you are... adjust your recipes to reflect the quality you represent your stores to assume.
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May 2022 by Sean River M.
I called the food court number 10 minutes before they closed so I could pick up a pizza when I got there. I was on my way to the store and I didn't want to make them make a pizza while they were closing. I was greeted on the phone and as soon as I said I wanted to order a pizza, the young lady on the line pretended she couldn't hear me. I called back again, same thing. I called back a third time and they just didn't pick up. It's strange that they wouldn't want my business but clearly the person working there wanted to go home early or something. Horrible service.
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May 2022 by Pablo A.
In general, I love Costco! I love their wine selection, their meat dept and their prices. I also love their pizza. I ordered a whole pizza yesterday, it took them about 25 min to make which I feel is very reasonable. I then took the pizza to work and shared it with my fellow employees. Everyone loved the pizza and loved that it was still warm. The crust is the perfect thickness and it more than enough pepperonis. It was a great dinner! I would recommend pre order by phone or stop by and order on the kiosk BEFORE you go shopping. Excellent wirk, Costco!
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April 2022 by Andrea W.
What's not to like about Costco? Great variety of products, friendly employees, and awesome prices. I came here to get a chicken bake and churro, as well as gas. Gas is consistently cheaper than other gas stations, which is great!
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March 2022 by Mohammed Belhadj Larbi
My tire was very low a couple months ago, so I brought it here to fix it. They charged me $15 and kept the car the whole day, finally they called me and said they can't fix the tire and they offered tp replace it for $200, I ofcaurse passed on that. when I went to pick up my car, it turns out my tire has a screw in the threading. My friend who drove me to pick up the car said they were suppose to be able to fix it. My friend happen to have a tire fixing kit that cost him few bucks, so we decided to fix the tire on our own right there at Costco's parking lot using that cheap kit and it literaly took 90 second, all what he did is remove the screw, and then jammed a rubbery material (came with the kit) in the whole left by the screw, and then pumped using an air compressor that came with the car and install the tire back in the car. I have driven it over 3000 miles since and no issue whatsoever. So disappointed that they would tell me they couldn't fix it and offer me a super expensive tire. I am given them 2 and not 1 star because they add air to your tires for free if you ask them.
