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November 2023 by Kevin Hobbs
Mark the new manager of this location of Crash Champions was instrumental in getting my car repair expedited and getting me on the road again. After initial communication problems with a previous employee, Mark took care of everything. His communication style and timeliness was greatly appreciated. It can be a challenge to get parts and coordinate schedules but he kept me informed the entire way and now I have my car back and I am very satisfied.
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November 2023 by Michael Jordan
I was completely honest with them about my abilities and they fired me after a month of working there because as they said my mud work which is exactly what I told them to be honest they are a large scale hack shop they don't care how you get the cars out just that they leave im sorry but I would not suggest this company for car repairs
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September 2023 by Trevor Gartner
Horrible experience overall here. First, I was notified by my insurance company that I missed my drop off appointment (I did not) and then they kept my vehicle for over 3 weeks for a basic repair (bumper). Meanwhile I couldn’t get anyone to return my multiple phone calls until they finally called me to tell me that it was done that very day. Very disappointing.Service: Body & Trim
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May 2023 by Rise Of The Pheonix A.
Trashy, I had an appointment to come in at 2:30 pm made by Jeremiah, appointment was sent to my phone. I was told by a girl with long pink nails, dirty blonde. Loud. I told them and showed her the appointment on my phone. She said that she did not have an appointment. We went back and forth. She then sent a very thin, guy in black whom I assumed was the manager. He did not introduce himself. I explained the situation. He told me I could not be seen that day. Jerimiah who scheduled me did not work in that office, and there were over 600 crash champions. (this is a manager?) Not one time did he accept responsibility, and continued to repeat himself that "They did not know who Jerimiah was." Even after I showed the appointment confirmation was sent to my phone. I explained to him, that is not my problem. I drove over 20 minutes he tried to imply I was the problem, and began to try to change the subject. He said he would offer me help, but only began to repeat himself again. The most unprofessional trashiest place I've been. Crash Chanpion 13700 Wyandotte KCMO
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May 2023 by Henry Bergin
Repairs to my car were flawless. Very smooth experience and friendly staff!
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May 2023 by Blake Bahr
work was TOP notch quality & great communication throughout the process. i would give it more stars if i could, incredible.
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March 2023 by Laurie Cichon
The ladies working there are great an will work with you when they can in which that means the ppl working on the vehicle are also great workers to do there best. They did a great job fixing my car.
