-
February 2024 by Mason Hornes
Dawn really does a great job. Very lucky to have her on the team. Impeccable
-
February 2024 by Elaine Jackson
Customer service is so vital to me and when you act like I bother you to fix something or even to give you a heads up about something it bothers me. I don't complain or cause any issues but I value customer service and to be respectfully is a big one for me and I am sorry this is lacking here.
-
February 2024 by Timothy Knight
I love my work environment and coworkers!
-
December 2023 by Devon Schubert
DONT RENT HERE! I’ll try and give as unbiased and honest review as I can. I lived here four and a half years, because the rent was cheap, and the previous manager was awesome. I still dealt with some stuff but I moved out for a NUMBER of reasons. The main one being the basketball of a new manager they have DAWN RICHARDSON, she is the epitome of a narcissist lol. I worked for Crown Heights for one week as a maintenance tech before I realized who she was and got out. I worked with a previous property manager that was like her and said nooope. Seeing the behind the scenes of how she actually treats her residence and people was sickening. She portrays herself as this friendly bubbly little “ball of joy”, but she’s a nightmare. You’ll also get to deal with MICE and ROACHES! My neighbor caught 23 one year, and the office staff didn’t believe him, so he started keeping them in the freezer for them ? Basically this place is a slum. They don’t upkeep anything, they can’t keep staff, and no matter if you’re by the office, at 58th St., or the other location: It’s all one big trap house, your neighbors will be selling drugs and fist fighting above you. Just like some previous tenants that have moved out said, they will rake you over the coals when leaving. They will charge you for comical things, and things that were due to their negligent upkeep of their properties. My only saving grace was that after leaving Crown Heights, I landed an amazing job making great money and was able to buy my contract from this gremlin? I now live in an actual house and am saving money! And with the money I saved from moving out of this dump, I’m taking the kid on a vacation! SAVE YOURSELF, DONT DO IT….!!??
-
December 2023 by Tamara Noell
I came to the office just to ask some general questions and take a tour. Everyone was extremely friendly and professional. They were knowledgeable and answered all my questions.
-
December 2023 by Savi E.
if I could give a one star rating that's what I would do! DO NOT MOVE IN HERE. I am a single mom my rent has been on time every month except my very last month of my lease it's one day late because the bank had trouble processing my check. I called and told the office about it and in response they give me a $140 late fee. That's insane to me especially because I have always paid my rent early and I called and tried talking to them and it goes to voicemail everytime. Crown heights is awful for Maintance too. They left an entire hole in my ceiling for SIX MONTHS right in my kitchen. Water kept coming through my kitchen ceiling. I called everyday and finally after a week or two of it leaking they come cut a hole in my ceiling and then left it for months. Oh and don't forget to let them know 60 days prior before you move out. I let them know 50 days prior and they are charging me a $1000 fee for not letting them know 60 days prior. the staff is rude and ungrateful. I would rather live in a sewer than ever rent from this place fucking place again. Worst experience of my life.
-
November 2023 by Smokey Moore
Staff was friendly. Would recommend to friends and family.
-
November 2023 by Martika
I toured with Ms. Dawn,so nice and so informative. The office was fairly busy but she still took the time to show me a unit. I didn't feel rushed and she most definitely handled me with care. For that 5 stars across the board.
-
November 2023 by Amber Schaper
I was looking to get an apartment and Tabitha was wonderful at helping me. She is the only person who took the time to listen to me. And showed me exactly what I was looking for. Thank you Tabitha!!
-
September 2023 by Jason Carmichael
Moved out recently. Giving a second star because overall living there wasn't horrible. However the things they charge for on move out are laughable at best.I left mattress and box spring, $50 each(which is acceptable and I knew about in advance).They claimed they had to change the toilet seat(I lived there for 4+ years) the price listed was easily triple cost. They claimed they had to replace drip pans (again I lived there 4+ years, price is business, also they way over priced those). They complained they had to shampoo the carpets (no pets, no guests, no spills) they are required to do that anyway. Only reason I didn't shampoo them was because I was told not to worry because I wouldn't be charged because they had to put in new carpet anyway. So they lied in order to charge me more. Their charges miraculously came out to be a few dollars more than the deposit. So don't expect one back, I'm sure if I had not left the $100 known charge or removal that they would have 'found more' things to prevent from refunding me. Their late fee policy changed after the pandemic from a little more each day for about a week to a higher price all at once if even a day late. (I paid on time but the idea of it is toxic) I called once after 4 years of renting asking for a 2 day leeway since I've not had any problems and my paycheck was being delayed, they seemed gleeful that they were going to get extra money from me(I paid that fee to a friend to borrow and paid them on time). The last year I lived there lots of nice people moved out and lots of trashy purple moved in, not sure what happened. Don't rent here if you can afford not to(which you can because the rent is outrageous).
-
September 2023 by India Porter
These apartments are terrible . They will literally accuse you of things that don't have nothing to do with you . First time I applied they tried to move me into a nasty apartment. The staff is very rude . Would not recommend.
-
August 2023 by Spencer Hampton
Same management as the NE 58th St location, which they know floods but still lease units for. Negligent staff and management.
-
August 2023 by Allie R.
Staff in office is very rude and unprofessional!! Went up there to address issues we've been having and it was a waste of time.
-
June 2023 by Miranda Mansell
I am on lease #4 now with Crown Heights and thy have recently gotten new management and they have raised the bar! Granted, the previous team was also good... but whoever is new has been knocking it out of the park!!
-
March 2023 by Jordan Fowler
Terrible place to live. An absolute waste of time and money and not worth what you are charged for. I honestly wish I had learned more about the amenities and staff before I decided to live here. I've been here for over two years and nothing has changed.You can do EXTREMELY better.
