This CVS in Kansas City is a local pharmacy open seven days a week, providing prescription refills, vaccinations, COVID-19 or flu tests, and a range of personal care items, healthy snacks, and pet toys. Customers can join ExtraCare for personalized deals and use free pickup or delivery. The pharmacy staff is consistently described as kind, friendly, helpful, and efficient. They take time to answer questions about prescriptions and work to find coupons to lower costs. One customer reported a pharmacist successfully transferring and filling all medications within 15 minutes, far faster than another location's estimate. The staff's compassion is noted, with an employee praised for handling a difficult situation outside the store with notable patience, dignity, and diplomacy. While valued for its convenience, good selection of over-the-counter items, and reasonable prices, some long-time customers note the prescription service has become very slow. They report now having to call to request refills each time, even for multiple-month prescriptions, instead of the pharmacy filling them automatically upon receipt. Despite this slowdown, many continue to use it as their local pharmacy for everyday needs.
Very rude people at the pharmacy , inconsiderate definitely will be changing pharmacies for sure! Wish I could give 0
December 2025
Pharmacist people very very rude and disrespectful. So sad because it’s a great location.
December 2025
I have never been so rudely treated on the phone by a pharmacy tech. When I then called a manager I was also rudely treated. I’ve changed to another area location
