This CVS in Kansas City is a local pharmacy open seven days a week, providing prescription refills, vaccinations, COVID-19 or flu tests, and a range of personal care items, healthy snacks, and pet toys. Customers can join ExtraCare for personalized deals and use free pickup or delivery. The pharmacy staff is consistently described as kind, friendly, helpful, and efficient. They take time to answer questions about prescriptions and work to find coupons to lower costs. One customer reported a pharmacist successfully transferring and filling all medications within 15 minutes, far faster than another location's estimate. The staff's compassion is noted, with an employee praised for handling a difficult situation outside the store with notable patience, dignity, and diplomacy. While valued for its convenience, good selection of over-the-counter items, and reasonable prices, some long-time customers note the prescription service has become very slow. They report now having to call to request refills each time, even for multiple-month prescriptions, instead of the pharmacy filling them automatically upon receipt. Despite this slowdown, many continue to use it as their local pharmacy for everyday needs.
Was told to come back in hour bc prescription wasn’t ready and then a few hours later it still wasn’t ready
February 2025
Regular issues collecting meds here. Either out of stock, incorrectly filled, or generally unresponsive.
December 2024
Rx dept has some of the rudest, least helpful, and slowest employees I’ve interacted with while picking up prescriptions. I’ve been going to this location for 10+ years and it’s time for a switch!
