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November 2023 by Tayler Townsel
Very unpleasant experience. My tags were stolen off of my vehicle within a two day span. The facility does NOT have any cameras and the owner Brian had no sympathy or remorse for the situation! “I don’t know what you expect me to do” we’re his exact words.Service: General repairs & maintenance
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October 2023 by Summer Toll
Extremely honest establishment!! I highly recommend. As a women, I feel very comfortable taking my vehicle to Bob & Duke's. They provide excellent personalized service. Always educational and helpful!Service: Brakes
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October 2023 by P1776
These guys are quick, fair, and legitimate. Good mechanics. Fairly priced and a great warranty. They've won my business.
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October 2023 by Sybil N.
They are the best!!!!!I had 21 wires and a cable chewed up by a squirrel that got in my engine.... They fixed it all----my car runs great!!!!
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September 2023 by Logan J.
Brian will shoot you straight. Brian had gotten back with me the next business day with two options. He gave me the really expensive option and the affordable option. No up sells. First mechanic shop I've enjoyed going to in KC.
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September 2023 by Diane Browne
Great service.. Brian always goes a good job on my vehicles. Highly recommend them.
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July 2023 by Dale B.
I made two appointments; first for an inspection and an oil and filter change, both done and I was pleased. One finding was that the bolts and that hold tight my shift column and work with the transmission had worked loose resulting in a sloppy shift mehanism. Made a second appointment and the problem was remedied. Brian in Service and Brian the Mechanic were both pleasant, patient and respectful and had good suggestions for my 2003 Ford Ranger with 238,000 miles which I intend to keep until no longer running. I am new to KCMO and discussed the fact they are a small shop where I deal directly with the owner, similar to my shop I had in Chicago, my preference with a mechanic. I strongly recommend them and will return for future work. On time, well priced, knowledgeable and willing to listen.
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July 2023 by Jennifer B.
Mechanic was knowledgeable, explained problem well and fixed it quick. Much appreciated.
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April 2023 by Tara Hall
Called I-70 repair first. They wanted a crazy $300+ diagnostic fee that does not go towards repairs. Called Brian at Duke and Bob’s. He had an idea of what was needed just talking to me. Brought car in at 7:30 am the next day. Totally repaired by 1:30 pm and for less than the other guys’ diagnostic fee. Also Brian takes the time to 100% fully explain everything going on, what needs to happen, price of parts, etc!!! Go see Brian at Duke and Bob’s. Don’t waste time anywhere else!!Services: Oil change
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January 2023 by Parker Leach
Very honest mechanic, I always choose them when I need work done
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October 2022 by Brian Bustos
I often feel at the mercy of an auto mechanic. I’ve been taking my cars to Duke and Bob’s for the last year and I can sincerely say that they are serving in my best interest. They are dependable and timely and help me understand “the why” behind needed work. Thank you Brian and team for your amazing service
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October 2022 by Emilee Wagner
They were really nice and did a good job fixing my car for a fair price. I will definitely come back!
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July 2022 by Midge Sheldon
Only trust Duke's! Been taking my cars here sine 1989. The are HONEST, fair, trustworthy, friendly, knowledgable not to mention their work is impecible! Even new cars I bring here, not the dealership.
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July 2022 by Andres Diaz
If you want a consistent honest mechanic, this is a great place.Services: General repairs & maintenance
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June 2022 by Josh Kuder
Best work ever! Might cost a lil bit but warranted on ins. They will tell you upfront what's going on with your car and cost. Honestly good work