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March 2024 by Ana Wong
Went there today around 0515. I never have bad service here. Food is always great. Employees very friendly. But today, nothing was toasted, and one of my alvacado toast with bacon had no bacon, and it wasn't toasted. Also ordered a sourdough breakfast that wasn't toasted. Just ruined my breakfast for me today. Please take the time to toast stuff and add bacon to your sandwiches. Yes, I know there is usually one person working there this early. As I mentioned, I never have a problem this early any other time.
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March 2024 by David Jamison
While 3 people watched me learn to use your in store donut wait screen with zero other customers in store I was disappointed NOONE assisted. When it came time to pay the option that wasn't your app failed. Twice. Figuring I had wasted enough time I just left. Your customer experience SUCKED. Oh, and you lost a $13.38 sale today. And I shared my bad experience here and on other social media accounts. I could calculate a value for you but I don't work here. This is why your store is getting negative publicity. Oh well, publicity is publicity. Never going back again
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February 2024 by Z28 Chevy
Short change me drive
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February 2024 by Jackie Jackson
Came in on Friday morning. The cream cheese for my bagel was bad. Waited over 15 minutes for help, no one was working the counter. Left without food after returning the bagel and spread. Place was dirty, staff inattentive and not
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February 2024 by Albert F.
I have been to this location on McGee near N. Oak and 96th many times in the past, but since December 2023 the service has been horrible with incredibly long waits. I was there 2/11/2024 just before noon and waited in the drive up line for just over 20 minutes in which time they managed to serve only 3 vehicles. I left and went to Quick Trip. I don't think I will be coming back.
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January 2024 by Dan Brown
I order donuts every Sunday morning from this store through the app. And every Sunday when I go to pick up my order, it's there waiting for me, exactly as I ordered it, and ready for me to pick it up. Sometimes I order coffee or other extras with my dozen donuts, and the staff are always sure to have things perfectly ready for me at the pickup time that I've scheduled. Over the last year, I've never once had to wait for them to fill my order.
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January 2024 by Ryan connolly
The crew Saturday and Sunday mornings are so nice and the drinks seem to taste better at that time
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January 2024 by Denisse Zaragoza
Food and drinks were so good but I'm pretty upset after learning that corporate no longer let's them accept tips
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December 2023 by Bob Stalder
Service was very slow as I was forced to use the kiosk, but the place is clean and the food is good.
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December 2023 by Tasha Castro
Super cool employee made my cookie butter iced coffee drink so
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November 2023 by Ryan Jensen
No music on inside (it was on outside) and the A/C was on when it was 45 degrees outside. Not at all inviting to sit down. Coffee was hot and donuts were good. I wish they would have started my coffee so it could brew while they took my donut order. Not their fault, but they discontinued the Butternut donut. It was my favorite!
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November 2023 by Josey Knackstedt
Had a breakfast sandwich, large vanilla latte, and 6 donuts delivered. The sandwich tasted and smelled like it had been left in a mildew-infested steam table for a week. I took two bites to make sure I wasn't catching the taste from something else, then threw it away. Latte tasted like milk and artificial vanilla with thoughts and prayers of coffee and went down the drain. Donuts were comparable to gas station pastries, but still edible. Just gross overall.
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November 2023 by Juanita Blackton
A friend and I met at DD to have coffee and chat as anyone would at a coffee shop. The temperature inside was freezing so we went outside. The music was blasting so loud we could barely hear each other. I asked for the music to be turned down and the waitress said she didn’t know how to do that. This may be great for drive through but it stinks as a sit down coffee shop.
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November 2023 by Ray Reza Keramati
Frozen Donuts!! This nasty glazed was ice cold! My 5yr old was like what the!!lol.. These junk food places won't even serve you a fresh junk! it's all previously fried and refrigerated/frozen. We don't live around first and the last visit
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November 2023 by Shahhshdd S.
No one greeted me and when i asked if anyone is going to help they told me to use the touchscreen.Every time i go in the oven is not working and i am not able to get what i plan to order.0 stars to the Gladstone location.
