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February 2024 by Meadow Brown
I stopped in yesterday, to look for a dress, and an older guy showed me some options. He was being pretty helpful, but there was a very strong smell of alcohol. That came from his breath, and it made me uncomfortable.
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August 2023 by Amanda E
Employees are rude. I walked in one afternoon and was the only customer in the store. There were 5 employees on their phones, standing around. No one greeted me despite making eye contact and continued to ignore me. After 10 minutes of looking around because they didn’t have what I went in for, I left. As I left, one male employee finally spoke to me only to tell me “have a nice day” in a sarcastic tone.
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July 2023 by Macey Brown
I went in to purchase a jacket on Monday. I did NOT get greeted by the Hispanic associate at the front of the store and when I inquired for help he seemed totally uninterested in helping me. He was mainly focused on his phone playing a video game. Had another associate help me.
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June 2023 by Rachel Pesce
I didn’t realize this store closed at 7. I was shopping last minute before leaving for my vacation tomorrow morning. Aiden was super helpful and told me I could still browse even though they closed. I only took a couple more minutes to find my boyfriend a pair of shorts and didn’t feel pressured at all. Thank you!
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February 2023 by Tina G.
I knew I was there to shop for jeans, which I do not love to do, and I found two great pairs. The sale was buy one get one 50% off and the quality seems better than those you might find for much cheaper at other retail stores ( like Old Navy). The sales associates were helpful and friendly and I can easily spend too much money there!
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July 2022 by Kacper Basinski
The store is always well maintained, and for the most all the employees super polite and helpful. Might need to ensure some of them are involving themselves more... The tall, light skin guy just seems to be standing around and not contributing to work whatsoever. I was eventually helped by another female associate. Aside from incidents like that, pretty great store.
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June 2022 by FP A
manager followed us around while we tried to shop over the weekend.. so unprofessional. I couldn’t even focus on what I was trying to look for. Many actual luxury places I can go on the plaza, but chose this since my family lives nearby. Fix it. Do better.
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May 2022 by Jackelyn Jimenez
Was greeted immediately as I entered the store, and was thanked when I exited the store on Monday. Great customer service means everything. Found the exact item I needed at a good price thank you girls at express!
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April 2022 by W B
I bought a shirt on Friday, when I was getting ready to leave, the shirt ripped off, I left with the shirt in that condition because it was my only option. I went to the store on Sunday, and they couldn’t accept the shirt because I didn’t have the tag… (the girl in the store try to make me exchange that one for a new one, but changed her mind later because the shirt was “stained”, like who cares? if it was already with the threads hanging) I understand the tag part, but you guys also need to take care the quality of your product, I have clothes from cheaper stores, that will last more than that shirt. I lost $50, but you guys will lose 2 clients that were always buying there. Shame on you!
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December 2021 by Cassandra Keschinger
Use to be my favorite store. Its majorly gone downhill. Service is terrible! The store looks bad and hard to shop. Guess I will try the plaza or oak park mall.
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October 2021 by Rhonda Harlow
Every time I go in there it's great customer service I was returning something they're fast simple they're always willing to help
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July 2021 by Linda Williams
They have some really good sales right now and in sizes you just can't find in other stores.
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April 2021 by Matthew Current'
I want it known i prefer negative 50 starts
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April 2021 by Mandy Smith
If you like the smell of the new herb on the market this place is for you. Very over powering - Saturday 4.10.2021 about 330pmCST.
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February 2021 by James Roberts
Good service and value