-
August 2023 by Gigi H
I can totally relate to the review that Ashley D. made about this auto shop. I had a bad experience with this shop too. I previously went there because of issues I was having with an overheated car engine. I noticed the hot weather combined with driving my car around for a while would trigger this problem. As a result, once I turned the car off and try turning it back on, it wouldn't start up again until after the engine cooled (which took several hours to cool down). The boss guy, Terry said bring it back to the shop when it does it again in order to be able to find out what's causing the problem... so I did just that. I brought my car back so he could visually see exactly what I was dealing with. I gave him the keys to my car, he wrote down my contact information, after that, I left. I waited several hours for a call back about my car. I wanted to know if they found the problem and what the cost would be to fix it, anything that as a customer I should know. I didn't get that call. After a while, I called up there but the phone just rang... so I decided to go there up but when I did, they were closed & my car was inside their garage. No one bothered to call me to update me about my car, or even discuss prices or what it would cost me in advance or to even say they need to keep it overnight. A professional business would have communicated that to their customers. The next morning when I went up there, I was told they don't know what the problem is but I have to pay $165.00 for the labor. I was so outdone by them. I felt taken advantage of. I was in between jobs and I just wanted to have reliable transportation. Terry, the boss guy claimed my car was kept overnight because his mechanic was still trying to find the problem. For whatever reasons, this place is on the shady side. I'm never going here again. I hope other people see my review.
-
August 2023 by Ashley Davis
I’ve been a faithful customer, my vehicle was having a AC problem and he said the part that I needed is going to cost me $200 (paid the amount) come to find out that the part only cost $40, so this man charge me $200 for $40 part, it’s so sad how they take advantage of women and I’m not working at the moment. So please do not take your vehicle to get service here, he left a bad taste in my mouth
-
July 2023 by Sean Bright
Great customer service & extremely honest & knowledgeable shop. Support local businesses!
-
April 2023 by Linda Holding
I am so blessed to have a great mechanic and that he's honest about what is the issues. And that he's just a down earth guy. I appreciate Terry and will come to Expressway for my repairs. Thank You!
-
January 2023 by fred heart
I couldn't have asked for a better place to get my car repaired. Great service with a great price from great people. I Highly recommend expressway. Thanks Expressway.
-
August 2022 by Brian (BW)
This guy here is a good guy Who went out of his way to get me on the road, Fair,fast and quality.
-
June 2022 by Suzanne Phinney
Staff friendly get cha in and taken care of
-
June 2022 by Loren Jones
Nice location
-
September 2021 by Theresa Baker
Terry was very nice did a great job on my Granddaughter's car she has heat!
-
May 2021 by Derek Carter
Terry is awesome! Honest, reliable, and will do the best he can to work with you. If you ever need work done to your vehicle for a fair price and to support local business this is the place!
-
May 2021 by Theresa
Terry was very nice did a great job on my Granddaughter's car she has heat!
-
May 2021 by Michael Thomas
Terry was awesome and saved us A LOT of money. Definitely recommend these guys!!!
-
June 2020 by Wayne Thompson
Don't go to the dealer if you want to save money. Terry & crew have been at this a long time and their experience and professionalism shows. Great service and prices.
-
June 2020 by J Wise
Down home feel
-
June 2020 by Gucci W
Very knowledgeable.
