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March 2024 by Caroline Beckman
Excellent customer service at KC Westport FEDEX: I was quickly greeted by a worker and assisted, receiving results much faster than I expected. Gavin was particularly stellar, offering me several options for printing and following through until the project was completed. 5 star recommend!
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February 2024 by Whitney and Landon Parker
This is a great FedEx location! There’s almost never a line and always a worker nearby to assist. I’ve worked with Bryan a few times for shipping and printing for my business and he is always helpful and has a great attitude.
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January 2024 by Kacie Kinley
Sharif B. was the most helpful FedEx employee I’ve ever met!! He was so knowledgeable and really listened to our needs and concerns. Excellent employee!! I will continue to use that FedEx store because of him!
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October 2023 by Toby Kates
AWESOME SERVICE. super kind and patient and just. idk man i don't gush over customer service that often but this was really just a very pleasant experience. THANKS GUYS!!!
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July 2023 by Sylvia Metta
Incredibly rude staff, they blew me off multiple times because of an email error on their end for a simple print job. Youre better off driving down the street a couple minutes to Office Depot on Main for your printing needs (4201 Main st). Their machines work and the staff is actually helpful
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July 2023 by Daniela Reed
Great experience. Elizabeth and the rest of the employees were very helpful and friendly.
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April 2023 by Tong Y.
It was a pretty big space, which I didn't expect. I wanted to give it a high rating but I didn't know which line to wait in since everyone seemed like they were just standing in one. There wasn't a clear label for happy returns, which is what I was here for originally. The people are super nice but it was just a longer wait than expected. Otherwise I'd recommend the place!EDIT: the happy returns label was found in the park plus section by the kiosk
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April 2023 by Corey Halderman
I called about the cut off time for shipping and was informed it was 5 pm as opposed to 2 pm. I missed the cutoff and now my package won’t get delivered. The employees made a joke about it.
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April 2023 by Gina “EyeKandy Deals” Laury
I showed the manager the price that was quoted to me online and he told me do it online which had a 4 hr pick up time when I’m already at the store not to mention I live 45 minutes from this location! Just go to ups they believe in customer service
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April 2023 by J R
I went in near closing and in a hurry. The man working there was super friendly, super helpful, knew his stuff, didn't rush me, and stated a willingness to go the extra mile and stay late to make sure I found the best way to get my package to its destination on time. Staying late turned out to not even be necessary because he was so clear and concise that we got my business taken care of in record time.
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March 2023 by Sarah G.
This FedEx is conveniently located in westport and I find myself stopping here every few months to print something while I'm out and about in the city. The folks that work here are super friendly, and FedEx's email to print function is a breeze to navigate. There isn't a lot to say except this is an efficient spot with a parking lot in midtown, which is wonderful. Other locations in the heart of the city require street parking which can make the trip much less simple.
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March 2023 by Bobby Broadway
Mailed a big box on a Sunday this place is easy access and OPEN SUNDAY!
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February 2023 by Breana Joy
Took my business to this fed ex location for the very first time and If I could give this place zero stars, I definitely would! Jeff was VERY unprofessional. I received the worst customer service you could ever imagine. I went in for business cards and waited for help only to be skipped because Jeff said my request would “take too long”. I was told to create my business cards myself while he assisted another customer that came in after me. I then complained to the store manager Elizabeth who told me that Jeff “wouldn’t be rude like that” and that “that wasn’t like him”. Also stating that they are known for their “great customer service “. I never received an apology from Jeff or Elizabeth for being ignored and skipped over by other customers. I was told by Elizabeth that she was “ending the conversation” because she felt as if we were “talking in circles”. I felt like I wasn’t valued as a person or customer AT ALL. Especially spending my hard earned money there. 100% would not recommend this location. The only person who helped out was Tommy. Thank you to Tommy for having impeccable customer service and hearing me out. Tommy should be the store manager. Not Elizabeth or Jeff. Do not go to this location. ALSO, The business cards that I received were not satisfactory as they were cut uneven and showed white lines that should not have been visible. Terrible place.
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February 2023 by Whitney Fay
Bryan was the perfect sales associate!! If he’s not a manager he should be. He was incredibly patient, helpful, and knowledgeable while helping with my very fiddly photo printing project, which ended up being way more complicated than anticipated. I highly recommend this store’s services for any of you printing needs and be sure to ask for Bryan.
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December 2022 by Dylan Trotter
Always fast inside and employees are very kind. It is confidently located near my house and gives me no reason to drive further and deal with ups or wait in lines at usps.
