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April 2024 by Marie Coon
Received excellent service on our visit to Fleet Feet.
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April 2024 by Annina
This place was amazing. I brought my son in as he was complaining of foot pain after a run and they found the perfect fitting pair of shoes. We will be back.
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April 2024 by Rachael Hufford
I really enjoyed the custom tailored experience that my son received. The customer service and the knowledge of the staff is top notch.
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March 2024 by Anne Elizabeth Harris
I have been a diehard Garry Gribble fan for 25 years. I was sad and sceptical when they changed hands but contiued to shop at the Ward Parkway location out of habit and convenience. The customer service, which had always been a cornerstone of the business, began to fluctuate. While I continued to support the business, I missed the original Garay Gribble. On Wednesday, March 20, my faith was restored. I was greeted warmly by store associate, Don Little. Don asked questions AND listened! He considered all of my concerns and proceeded to tap into his prolific knowledge of running shoes…This man knows his shoes! He also understands the issues that the full spectrum of runners can face. Don is a thoughtful and charming ambassador for Kansas City’s running community! Thank You!
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March 2024 by Celeste Simonson
The employees at this location were extremely helpful with fitting me for new work shoes. Michael took care of my foot scan and fitting process and he was amazing. He was very knowledgeable about what each brand and style could do for my specific needs and even explained the specifics of my foot anatomy and how my gait can affect my overall foot health. His recommendation has proven to be spot-on, I have never been more comfortable on my feet all day at work!
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March 2024 by Eric Martinez
Paul was pretty quick to help me and walked me through the process to finding the correct shoe.
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March 2024 by Brian Landers
Great shoe selection. Very knowledgeable staff that works to get you in the right shoe for your purposes!
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March 2024 by Crystal Gibson
My experience today was absolutely amazing. When I first got there I was greeted by a salesperson at the counter and then when I rounded the corner Paul greeted me. Invited me in to sit down and just ask me how I was doing and was very friendly and I truly appreciated that I was also with my 13-month-old. I really appreciate how he explained how the process worked, he was also getting off shift in 2 minutes and never once made me feel rushed or like he was in a hurry to be done and the exchange to Rachel was also really beautiful. They were both very helpful and very inviting. I felt very comfortable speaking with both of them and got a great pair of shoes that I absolutely love. Rachel took her time brought me out four or five pair of shoes after explaining the foot scan so I understood what I was looking at . She was very patient with my little one . These days great customer service is hard to find and I will definitely be back because of the level of service that I did get here thank you so much.
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March 2024 by Frank Bales
Good service and Good price. I walked in and was served immediately. And they had the exact shoes I wanted (even the larger size and styel).
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March 2024 by WJ Welch
Large selection of shoes and running accessories but lacking in the customer service area. Visited this location to see if they had or would be getting a particular high end running shoe that had recently hit the market. The person that I interacted with was chatting with what I think was either friends or fellow coworkers. I made my inquiry but the response was no or that's how it seemed and the person barely turned their head to acknowledge me so I didn't quite make out what they said. Either way it was clear they wouldn't be bothered with me. With so many other places working hard to get sales, I won't be bothered with spending any money at this location.
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March 2024 by Rosa Rivera
Great Staff: Arrived on a Sunday midday and was very efficient in and out kind of service! Would recommend for anyone interested in more comfortable shoes for walking to running to whatever one might be looking for.
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February 2024 by Jocie Wigren
Can’t say enough good things about this location! Second time there, both times same great customer service. This time I took my 17 year old (rather picky) teenage and they were incredibly helpful and patient as she tried on what felt like every shoe in the store. Love this place!
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February 2024 by Denisse Zavala
Bad experience no customer service at all. I don’t recommend this place
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February 2024 by Katherine Lee
Jamie was awesome! She was very knowledgeable and knew exactly how to guide me for what I was looking for.
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February 2024 by Seth Johnson
Amazing service and knew what they where doing