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January 2024 by Ida Smoots
Tyler is so approachable and kind. He walked me through everything when I was nervous and just starting out. If you’re looking for a gym I highly highly recommend you come talk to Tyler and get your fitness journey started!
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December 2023 by Toni A.
Was a guest at Genesis on a Saturday. It was busy. This fitness center has free weights, childcare, clean locker rooms, smoothie bar, group classes and more. Took a MixxedFit cardio class by Tiffany,Taylor and others. It was so much fun. Would def go back for the group classes. Great instructors. Friendly staff.
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December 2023 by Gerardo Munoz
“Platinum,” more like rusty, dirty, hvac system shooting out dust, equipment sketchy and broke. Low grade cleaning done at this location.
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December 2023 by James Sutherland
Denzel club manager helped me out getting a day pass and I was able to check out the facility for a day. The facility was nice and had plenty of great working equipment. Would definitely recommend the facility. Management was helpful and friendly.
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November 2023 by jahmella williams
I’m so happy I came in today and got signed up! Denzel, Montel and the rest of the staff were very personable. I was able to check out the facility and get signed up within a timely manner. I’m really excited to start my fitness journey at this location. Thanks again Club Genesis.
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November 2023 by Asia Brown
I walked into Genesis today, hoping for an affordable member rate and was greeted by Tyler. We had great conversation about my fitness goals and expectations, as well as great tools and recommendations of his own. After my tour I decided to go on and invest in my health. Thank you, Tyler, for a first great impression and for your encouragement.
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October 2023 by Ray
They will keep calling you multiple days in a row every single month to join their gym. Never give them your real phone number or this will also happen to you. You can ask them to stop calling and they'll say they'll stop but they really won't. These guys are desperate, annoying, and liars. I recommend you stay far away (don't even tour because they'll ask for your number and call you nonstop if you don't join).
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September 2023 by Rodney Parrish
I had to take my 5 Star rating away... This gym is horrible compared to the one's in Independence, Lee's Summit, etc. I pay $60 a month plus a $45 yearly fee and the gym looks like that?! I will not be returning to this gym. Is this the only Genesis that didn't get updated equipment? Everything looks dilapidated. Treadmill belts in bad fashion, weight machines with no pins in them, no clamps for barbells. What is really going on in this gym? I get it, it's the inner city and no one gives a hoot. Get it together.
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September 2023 by Drew Matthews
We've had a family pass that pays for 8 of us for a long time. Today a customer service representative decided to stop us and check on the validity of the membership. This has happened before but they always find it valid. Today the rep arrogantly stated "this is a private gym". ( Yea bud, a private gym we pay for a membership to)-- and for whatever reason, didn't want to let us all in. He went as far as to change the drop down box on the account page(my friend saw him do this) from 8 persons to 5 when the membership has been paying for 8. I was going to give 1 star but other than this guys antics the gym has been decent.
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September 2023 by Brad Shelton
Ehh. It's in a good location, central Kansas City area. It's clean. Haven't been here in 5 years and no new equipment added, the cable accessories are so old. Any new or updated gym has MAG handles, this place still has the metal bars that came with it when they bought it from 24 Hour Fitness like 9 years ago. Could use some upgrades for sure.
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September 2023 by Bogus Jones
These 5 star “perfect” reviews are comical!! Especially if you’ve ever step foot in this location and had any interactions with the staff. The younger ladies act slow as hell when you ask them a question or act irritated. I asked the one guy that was in charge why am I getting charge )$21 and then next month $40 & his response was that genesis (corporation) was looking out for me by taking little by little. Clearly didn’t know what he was doing. The equipment is absolute trash! I’m convinced this location is ran by incompetent individuals who are only going to do the bare minimum. Do not buy a membership here. You’re better off at planet fitness.
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September 2023 by Jake Martin
Visited from out of town, gym is very well equipped - 3 Olympic stands, even a sled and area to use it. Staff was friendly. Definitely would train here if I lived in town, and will make it my out of town gym of choice.
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September 2023 by Bob Moeder
This is the worst genesis I have been too. I have been going here for two years with no problem because it is the closest to my house and my 12 year old son enjoyed the pool. Tonight we was chased down by an employee saying he can't swim, even though the signs clearly states the phrase without an adult, when he clearly had two. All the staff were very rude and told me I could leave. If I could I would give it negative stars
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July 2023 by Nathan Fry
I typically don’t write reviews, good or bad, but felt compelled to share my experience with Genesis. I joined what used to be “24 Hour Fitness” in 2006, signing up for their “lifetime membership” plan, which guaranteed a lower yearly rate in exchange for a large sum up front. Since that time, I have been a continuous member for the last 17 years, going 3-5 times per week, for the first 3 years at the Shawnee and Overland Park locations and then at the Ward Parkway location for the last 14 years. When Genesis purchased 24 Hour Fitness in 2016, they raised my rate slightly, which was against my original contract, but I found the gym to be fine so I kept my membership. The Ward Parkway location was convenient, the equipment suited my needs, it was open whenever I wanted to workout, and the staff was always friendly. I could not have been an easier customer for them… no hassle, no customer acquisition cost, and would continue to pay the bills year after year.On Monday morning I scanned my key card at the front desk, and the front desk staff member said something was wrong with my card. When she looked me up in the system, it said my membership had been terminated. She was unclear why it was terminated, but encouraged me to reach out to the Genesis Corporate staff for more info. So later that day I called the Genesis corporate staff, who told me 1) I had been terminated because I had not paid my bill, and 2) I did not receive my bill, or communication about needing to pay my bill, because there was a mistake on their end. They said even though it was their error, they could not resume my membership and honor the rate I had been paying… however, I was welcome to start a new membership at whatever current rates I could work out with the Ward Parkway team. Effectively, “we didn’t like the contractually agreed upon rate you were paying, so we terminated your membership. You’re welcome to come back if you’ll pay more money.”I had a very low rate as part of a “lifetime membership” contract, and rather than honor that rate and continue to keep my business, the Genesis team decided to terminate my contract under the guise of a missed payment. That’s not the type of company I would want to give my business to. I had no reason to change gyms and would have continued going to Genesis for the next 20+ years, but now I’ll be going elsewhere.
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July 2023 by Anthony Davis
This location could use equipment upgrade. There’s a lot of old equipment and for the membership prices we pay we should be able to have access to way better equipment. I don’t blame employees for this but the weights being left EVERYWHERE but where they belong. The staff are NOT your maids so put your weights BACK after you use them!!! It’ll be 5 AM and the gym looks a mess because fellow gym members refuse to put items back where they belong!! It’s not fair an older woman or man has to remove very heavy weights from the machines cause you were too lazy smfh Main reason I stop going to this location a couple of weeks ago. It’s just too dirty and some of that is on gym members!!!
