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February 2024 by Alexis O.
Went in to get my ring sized down. They told me it would be a week but it took a couple days and they cleaned my ring!
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January 2024 by Kenneth Kennedy
Pretty much used car salesman, liars & thieves to the public. Offered $40 for my ring, but would sell it for $600+. This is why you are small time & not a legitimate trusted company.
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December 2023 by amy boffo
Had large broken chain repaired. It came out perfect, in 24hrs. The staff are great to work with, and very friendly.Great job, Gladstone Jewelers!
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December 2023 by Nitzan Messer
I've been there for a couple of times, every time they did such a wonderful and quick job for me, for a watch and a necklace, replaced what's needed in no time and fair priced. I definitely recommend!
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November 2023 by Stephanie Haynes
Shout out to Gladstone Jewelers! I dropped my rings to be soldered together around 2pm Friday. I got a call at 8pm that they were done and I could pick up Saturday.… You don’t get service like that much anymore. Thank you.
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November 2023 by Rebecca Caster
My gold chain broke and they did a great job of fixing and cleaning it. I haven’t been able to wear it for over year. So happy to have it back and it took less than 24hrs for them to get the job done. Reasonably priced. We will definitely be back.
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November 2023 by Alex K
Dear Terry and the team of Gladstone Jewelers, please settle the invoice that we have pending since May. We understand that a lot of unplanned thing may have happened and we're on your side, however we were promised that we would receive payment by the end of October and we still haven't. We're trying to communicate with you but it's getting harder to reach out to responsible people. If you have any concerns please contact Alex, otherwise please settle it as soon as possible.We will delete this review once we can resolve this issue,Thank you!
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November 2023 by Sunny Hamrick
I came here for a last minute engraving and their customer service was amazing! They got it done super fast and communicated with me regularly about the progress!Many thanks
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October 2023 by Mary Manning
Absolutely amazing people in this establishment. I felt like family. My sister is having a custom piece of jewelry made here. The staff is amazing and extremely patient with her.
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July 2023 by phil herrera
I brought a watch in for a battery replacement and the watch only worked for 20 hours. When I brought the watch back in they told me that the battery is fine, it's your watch that's jacked up. They then recommend I take it to "their guy" to have it repaired. No thanks, I'll just take it to someone who knows how to properly install a battery. Very disappointing experience.
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July 2023 by Bryan Bail
Visited Gladstone Jewelers for the first time to have a battery replaced for my watch. They promptly replaced the battery on the spot, and while I waited the gentleman kindly fixed some dents in my wedding band. I was in and out in 10 minutes. Happy to know people's time is still valued and I highly recommend them for all your jewelry needs.
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May 2023 by Bill O.
Super friendly and fast. I walked in with 3 watches that needed batteries. Terry got them all up and running within minutes. It was only $30!
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April 2023 by Cheryl Melton
EXCELLENT quality. Customer service & jeweler ABSOLUTELY the best. Will work to make things work for you, often times at minimal cost. You won't get that at any other jewelry store in the NORTHLAND?
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March 2023 by Jerry Sinkula
Our daughter is graduating from college. My wife without going into details has a severe health issue. Her only bucket list item is to make it to this graduation in May in person and give our daughter this ring as a gift. It's an old ring in which the sapphire stone fell out years ago. We had checked several jewelry stores and it didn't seem financially possible I suggested we try Gladstone Jeweler's as I had always heard positive things about them. Terry took the ring back and was gone for awhile and came back with a sapphire mounted in the setting and told my wife this was his gift to her and her goal should be to make it to the graduation and give that ring to our daughter.. My wife started crying instantly. We are speechless. Thank you Gladstone Jeweler's. You will forever be in our hearts and I hope we inturn can pay this kindness forward someday. Simply amazing.
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February 2023 by C G
All the staff are awesome!! They are so approachable and knowledgeable about there inventory and also fixed/resized my bf's watch 3times because I kept forgetting to measure lol. I cant wait to buy some of there beautiful jewelry. It's a gem! Ypu gotta check them out!!
