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December 2023 by Bekkah Creason
Eva was an absolute gem!! She helped me upgrade my wedding ring and I got my dream ring! She is so freaking friendly, and so kind! I swear everyone in this world needs a girl like her! She was so kind to us, I just want to be this lady’s best friend! Thanks to this store and this amazing staff for helping me this evening ❤️
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November 2023 by kody ray
Lauren and Jessie( out of the liberty MO location) rock! They helped me pick the most beautiful and amazing ring!!!! Their knowledge and attitude made the experience extraordinary! She said yes and I really don’t know if I could have done it without the experience of you two!
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November 2023 by Elizabeth Dunn-Hall
Love this place! My daughter had her ear piercing done here. The staff was very helpful and knowledgeable. Lots of choices for earrings and care kit for cleaning. ?A really fun birthday gift! Highly recommend ?
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November 2023 by Brittany Shelton
Eva (at the Barry Road location) helped me from start to finish and walked with me through the process of picking a new ring for my husband. She was kind and helpful and funny and made the process easy and fast and I really appreciated her.
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September 2023 by AD Jones
Initially had great experiences there both times I have shopped there, so my issue isn’t so much with the customer service. My problem is that both pairs of earrings I have gotten from Helzberg (one from this location and one from a different location) have had the backs fall right off. One time I just lost the back but one time the earring was lost. I understand one time being just a badly made back, but twice seems a little concerning. They weren’t able to help at all even though we had the warranty, which I understand if I had simply lost the earring, but the fact that it was the way the earring was made should have been considered. I doubt I’ll buy earrings from there again.
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September 2023 by Janice Boone
Love this store!! Eva was so helpful and knowledgeable of the product. So enjoyed working with her. If you go in this store, ask for Eva. Will definitely be back.
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September 2023 by Che C Hunter
Every time I come to this store I feel very welcomed and appreciated. The staff here is fantastic! The store Manager Tara always make sure I find the best deals when it comes to spending my money .
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September 2023 by Iverson The Great
An absolutely wonderful store! The store itself is beautiful, amazing selections at good prices. Loved the team, they were all very helpful. Can’t wait to get the engagement ring for my fiancé ? don’t tell!
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September 2023 by Devin Milner
Great customer service! Staff is very friendly and helpful! I won’t go anywhere else for jewelry. Ask for Tara, she is wonderful and super knowledgeable!
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September 2023 by Kevin Milner
Tara the store manager and staff were so helpful, professional and knowledgeable. We did not feel pressured to make a purchase and we loved the selection and variety of jewelry. Can’t say enough about this Helzberg store and we will shop them first before going anywhere else!!!
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August 2023 by Clayton Fordyce
Jesse the assistant manager did a phenomenal job of making us feel welcome and informed as being first time shoppers. Very informative and so easy to work with. We really appreciated her work.
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June 2023 by Lisa Strickler
Stopped in today on whim looking for a birthday gift. Was greeted by Eva and Loren. These ladies were the very BEST!!! Their customer service was TOP NOTCH! Will most definetly be back.
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June 2023 by Samantha
Came in today to buy a gift. Eva & Lauren were amazing help! They were so pleasant! And I got exactly what I needed!
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April 2023 by Brandy Terrill
I love This little diamond in the rough! Our perfect Helzburg in liberty, MO. Tara does a fantastic job of making you feel like an friend not just a customer, she has everyone on her staff doing the same. Last time I was there my ring needed some repairs, when I picked it up, it looked better than it did the day we bought it. Katie, the repair specialist puts extra love and care into her work and it shows. If you need a jeweler visit them!
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April 2023 by Andrew Garner
This staff is phenomenal! Gwen will go above and beyond to make sure you are satisfied with your purchase and truly puts the customer first. A+ Customer Service