-
February 2024 by brian drew
This place is garbage there Senior Tax representative doesn't know how to do per diem.She said she been doing taxes for 30 yearsNOW HAVE TO GET MY TAXES REDONE..???I should have known because there front door window was smashed in .??????Seemed to me there a bunch ofbrain washed church members.#BDREW
-
March 2023 by Cay Long
Yal are a joke. You weren't friendly and I can tell you didn't want to do my taxes of 12k
-
February 2023 by Domarsha Martin-Forte
This is my place of employment. I Love My Job???????.
-
October 2022 by David Simia
Find and support your local C.P.A…OR…TurboTax is a bargain…TaxAct , Credit Karma, Jackson Hewitt…!!!Do not use H&R Block IMHO! Tax returns for 2019 were prepared by an H&R Block bullpen employee???. They input the incorrect SSN and this incorrect input impacted 2019 AND 2020 and refunds were delayed for both 2019 and 2020 AND PROBABLY 2021. Tax year 2019 was finally received after an 18 month delay. Tax year 2020 is still delayed for almost 15 months caused by the 2019 error. This process has been ongoing for almost 3 years...with no end in sight!An H&R office manager acknowledged the error and prepared a representation letter on the corrective steps that he would undertake to correct the errors. Copies of the letter were given to the parties and the office was asked to put a copy in the respective files.Facts:1. H&R Block prepared the return!2. The taxpayer, a minor, merely signed the returns that H&R Block prepared and processed!3. Their representative (Mr. B) acknowledged the errors!4. They provided a letter how they would correct the errors.5. A company “Senior Paralegal?????”, MSA, in a letter dated December 2, 2021 challenged the authenticity of the letter referenced above and their accountability stating “We have no evidence that delays you appear to allege…are attributable to H&R Block”. They admitted an error but they have no evidence????.6. Further information continues to allege shamefully that a minor is ultimately accountable for the input error. H & R alleges that they were provided inaccurate data verbally or ?. Go Figure. They had multiple W-2’s to review, not 1, not 2, but multiple W-2’s with all of pertinent information needed to accurately prepare a proper return (s) such as Name, payee, address, SSN, withholdings…and to specifically verify the SSN. That is SOP for the overwhelming cadre of tax preparers. Apparently, it is not for this operation and, accordingly, that magically wipes away any H&R accountability!!!! H&R Block has not provided one verifiable document to which the taxpayer is entitled to prove their allegation of no responsibility. They only make shallow claims.6. Past representatives did not give any evidence, IMO, that they thoroughly had strong desire to investigate the matter such as talking to the preparer of the returns in 2019, the supervisor, reviewing the files, etc. to expedite a quick and just resolution! They hid behind privacy mumbo jumbo…totally unnecessary if they would just investigate the matter internally. You make a mistake…own up to it. You do not need redundant forms and consents to find out you made an obvious error...except to blur the facts. The facts are clear!7. Delay, deny, attempt to bully and intimidate is the apparent customer service model that H&R employs, IMO.This disadvantaged the taxpayer financially and, yet, they claim no responsibility. The taxpayer had to borrow money for school needs since the refund money was not available and, yet, it isn’t H&R’s fault. It made completing FAFSA more challenging since the returns was not corrected and, yet, it isn’t H&R’s fault. It has the potential to complicate her Social Security earnings calculations as well. It all began with the incorrect preparation and, yet, they claim… not me, not me…the man behind the tree and, therefore, it isn’t H&R’s fault!IMO, this is unprofessional and indicative of a poor work product. They blame a “minor”.p.s. Information has recently been obtained by a U. S. Senate staff in discussing with the Tax Advocate Service indicating the possibility that H&R block may not have even mailed in all of the returns that they stated they would process. IT JUST GOES ON AND ON!! SAD FOR A COMPANY AND REP'S TO ACT IN THIS MANNER!!! SHAMEFUL IMO.
-
April 2022 by Savage Christy
Very fast and friendly
-
April 2022 by Dinah Hobbs
I'm very disappointed with H&R Block. I dropped off taxes. I was called twice, one call was to say I had an appointment at 3. (I had dropped them off so I could come back and just sign. I mentioned Jackson Hewitt stated they do taxes for noose than $179.00 no answer. I mentioned gas tax about getting some money back. Nothing. "I said I don't want to take it out on you but it seemshigh. It's a short form." He said something like "We'll wages when you work are w-2s. When you are retired it is a 1099R."I said "It should still be a short form". The tax preparer was nice enough. I just didn't get answers.So disappointed. I am going to see if I can find another tax preparer.I mentioned Jackson Hewitt advertised $175.00 for taxes.Seeing if they would price match. No answer. I asked about gas taxes
-
April 2022 by Gamaliel Grayiii
Compassion they had for me..
-
February 2022 by brandie guy
Sarah was fast friendly and very informative.
-
February 2022 by Angela Clemons
Love my tax pro
-
June 2021 by James Nevils
Polite. Fast. Really look for answers you have or need
-
April 2021 by Ann Stricklin
Customer service great
-
April 2021 by Jennifer Jones
Y'all always have a great deal and quick about filing.
-
April 2021 by Deborah Thornton
The office staff is very nice and knowledge of their job
-
March 2021 by Tamika Burrage
I love going there ever year.
-
March 2021 by Emma Smith
it was very quick no wait at all in and out
