-
March 2024 by michael mundy
After years of going to small tax offices & avoiding the big guy, H&R, I gave it a try, because a friend recommended a specific agent. She was great and I still felt like I was visiting a small office. I will definitely be back.
-
March 2024 by Patrick Hayes
I downloaded my 1099 data from Edward Jones. Last year I had to enter purchase dates and cost for each transaction. This year I have to enter purchase dates for each transaction along with the Fed ID number for Edward Jones. If you cannot get this right, my confidence in your product goes way down. Edward Jones claims their software integrates with HR BLOCK but no one at either company bothers to test.Their phone support is terrible. It is almost too difficult to get to a live agent. I will be giving out terrible reviews for your product everywhere I can so others don't get waste their time like I have.
-
February 2024 by ARondall Brown
5☀️
-
February 2024 by Marissa Ramirez
Love LOVE LOVE Vickie from H&R Block on Main St. Kcmo!! She made me feel like an actual person and not just a seasonal check !
-
August 2023 by Valerie Hill
Flawn is an absolute gem! I had a whole mess going on and she has been so helpful and going above and beyond to help me. I will never go to anyone else. Thank you Flawn!
-
July 2023 by Kara Marti
I had my taxes done there in March, 23. Worst experience I have ever had with taxes. They charged me over $400 and then did them wrong. I did not know until IRS sent me a letter with penalties. I have called that office 20 times, as well as another office they sent me to and also their corporate office and to this day, they have not issued me a fee return. DO NOT use them. Not professional and they don’t stand on their work. Very stressful!!!!
-
July 2023 by Kara M.
They did my taxes wrong and I paid over $400 for them to get done. I received a letter from IRS stating what they did wrong with penalties attached. I have called and had two different offices call me back over 20 times and they still haven't issued me a refund of fee. I called corporate office and they referred me back to them. It has been so stressful!!! DO NOT use them. Very unprofessional and unethical.
-
June 2023 by Michelle S.
Horrible service if there is any issues or you need follow up or clarifications. Know that you have to get elected officials in order to get help. Horrible. Just don't.
-
May 2023 by Tae Simmons
Ms.Karen Odell is very nice and very helpful with my Income taxes..Mrs.Vickie did my taxes this year 2022 and she did a fantastic job.
-
May 2023 by Nick T.
I CANT WAIT TO SUE H&R Block for screwing up my 2021 taxes now I have IRS penalties that H&R Block won't pay
-
April 2023 by Keith Forbis
Virginia Hill prepared my taxs. She is wonderful.
-
April 2023 by AA A.
They have very rude lady, I've filled tax with H&R since 2017, but after I meet this lady in this location, I decided to not file with them anymore.
-
March 2023 by Barbie T.
If I could have give less then 1, I would have. Wish I had read the reviews before going to the Delray Beach, Fl office.This was the first time using H & R Block and it is my last!My taxes are straight forward and all the preparer had to do was type in the information. At my first visit, I was given an estimate of approximately $300.00. Most of the visit, the preparer typed in my personal information, looked over the papers I had brought along with copies of the 3 previous years. The hour was up and I was told she would work on the taxes and would call me in 2 days. I had to call 3 times in order to find status of taxes.On the 2nd visit - she told me I owed over $500.00. WHAT! Told her it was a rip off. She agreed and would talk to her manager and call me. Once again, I had to call several times. Finally a call back and they reduced the cost by $200.00. I believe the reduction was due tp the fact, I had sent an email how H & R Block was over charging customers and had been sued several times and they lost.I went to pick up my taxes and was never told that the taxes were going to sent. When I got home - received a text that the IRS had accepted my taxes. I NEVER ASKED THEM TO FILE. I owe money every year and have ALWAYS sent via mail/certified.I called the office and after a heated conversation - first with tax preparer and then with manager ( if it was the manager) - I hung up! I have an appointment with a certified CPA to review the tax My gut tells me, it was not right. I wouldn't recommend H&R Block.
-
March 2023 by Ashley Tramble
I worked with this location in the past and had problems. The manager of the location help to fix my issue last year but when I tried to use them again this year, I still had issues. I had an appointment and was told to get more information from my employer. I got that information but could never give it to the tax preparer because she never received or returned any of my calls for over a week. I called once a day and was told each time that I would receive a call back and never did. I tried to work with another tax preparer at this location but still was unsuccessful with being able to actually talk to her. I can say I’ve learned my lesson and will not give this location another try. Since time is running out now to file, I will try another location but this will be my last time ever using H&R Block.
-
March 2023 by Tiffany Anderson
Long review short : Always a great experience with H&R block! Would highly recommend. People complain the fees are too high. But I'd rather pay for security and quality!
