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November 2023 by Courtnei Garrett
Hands down the best shop experience I've ever had. Amy and the crew are amazing. The customer service and communication was outstanding. My cars running so much better!
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November 2023 by Jose Morales
These guys put a clutch in my subaru brz, im still breaking her in, but so far, so good.
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October 2023 by Ethan Yates
Had car on warranty didn't fix any issue. NONE! To thus day my car us having the same issues since 1st coming to this place of business. I Literally took it recently, and now my climate control isn't working...don't they know winter is coming? The issue on my vehicle, which I told then the issue and they charged me for a diagnostic...When questioned about it I was told, "We had to diagnose to find the cause of the coolant leak. But they didn't have to do that cuz I was able to find the leak which is how I knew there was 1,was by pouring coolant and seeing where it was coming from, could have used color dye... so why is my climate control now not working ? It was working when I brought it in, it should still be working...So please don't use this place.
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September 2023 by Nancy Sell
They were kind and informative. From the business office manager on down. They kept you informed.Service: Auto engine diagnostic
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September 2023 by Kaitlyn Huey
I feel confident going to importmasters, they do a good job and make sure I’m safe. They don’t try to rob me out of my money infact they help with solutions. I recommend this shop to anyone. Great people, great work and great atmosphereServices: Transmission
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September 2023 by Karen Epperson
We purchased a 2013 Mercedes Benz from Autobahn in Kansas City, Mo and the check engine light came on, so Alex at Autobahn recommended we schedule an appointment at ImportMasters. We were able to get an appointment within a week and our Mercedes was fixed within a day. They diagnosed the problem to be the intake manifold seals were worn, so they were replaced and it is running great. Thank you so much!
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August 2023 by Debbie McSheehy
Importmasters was recommended to me by my son, they helped get my car towed, and was patient with me, while figuring out what to do. They fixed my VW Tiguan quickly ( engine problems), checked everything throughly, and everyone was so courteous and helpful to my situation. I highly recommend! Thank you Larry, Amy, and crew!!Services: Auto engine diagnostic
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August 2023 by Tony Haist
3 other mechanics couldn’t figure out the situationI bought many parts that didn’t help / and paid for the other 3 mechanics to put onProblem still persisted.Larry fixed it properly for less that the other fools who apologized and sent me down the road .Thank you Larry ! Ps. Amy , their secretary, is top notchServices: Electrical repair
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July 2023 by Carlos Belalcazar
Service, value and follow up was perfect any import problem forsure calling them everytime, the receptionist help with the car was perfect thank you guys at import masters ?
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June 2023 by Enzo Bellettini
Great service by great people.My car was fixed sooner than I initially anticipated. They were able to detect the issue and fix it, as well. Also, everyone was very courteous and kind. I completely recommend this auto shop.
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June 2023 by ion puschila
Fantastic! Came out of California and got a busted cv boot and a back wheel bearing. Amy set me up and I was done both promptly and professionally.
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April 2023 by Sharnelle Guthrie
I'd like to take the time to change my review. This company has gone above and beyond to help me get my car up and running again. There have been timely status updates and just a lot of kindness. They truly are here to help and will do what they can to make things right!I have nothing but faith and trust in Importmasters. Thank you!Services: Electrical repair
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February 2023 by Landon Lacy
This was my first time using this shop for my newly accuired 2003 Audi TT. I had a post-buy inspection, replaced front lower control arm bushings, and fresh oil change. I'll be back for any and all maintenance. Their online system was easy to use. They outlined recommended maintenance and supporting details/prices. Great local family owned import shop!Services: Oil change
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February 2023 by Jason H.
My car was fixed faster than expected and the mechanic provided concise, effective communication.
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January 2023 by Sheree Smith
We bought a used VW beetle for cheap. We knew it would require some maintenance, We just weren’t prepared to need it the very next day! It was leaking antifreeze! With it being a German/foreign car, we knew it would require someone who specialized in VW or at least imports in general. After calling the VW dealerships all around, it was gonna be WEEKS and we needed it fixed asap, as it will be a daily driver. After doing some research and finding import masters, they had great reviews, so I decided to give them a call. They said we could drop off the beetle and they would “work it in” even though I had made an appointment for the following week, we decided to drop it off (this was a Monday) They worked it in and had a detailed list of recommended repairs texted to me by Wednesday. I was shocked! They were VERY thorough and found things we would have never noticed! We decided to only approve the major repairs that we would not have been able to do ourselves. They did not pressure us into anything else and they were very honest. We truly respect and appreciate that! They installed a new water pump, replaced the E-brake cables, and the headlight connection/wiring, and even gave us a referral to the place that was able to fix our exhaust! We had our car back by Thursday, in the muffler shop on Friday, and went back Friday afternoon in hopes of getting our safety inspection but they were closed. I am truly satisfied with this place. A little pricey, but at least it was done and done right! We will be coming back, and since all of our cars are foreign, this might just all around be our new shop! Thank you import masters!Services: Brakes
